My Hotline vs ULTATEL Comparison

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

My Hotline

Call Center Software

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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ULTATEL

Call Center Software

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Overview

Description

My Hotline software is a Cloud Based Business Call Management System to automate business. The software offers customizable tools to record calls, automate routing to meet customer's needs. The Cloud Telephony Integrated CRM used to analyze the sales based on prospects. Generate detailed report to measure the customer’s purchase history. Read more

Ultatel is a comprehensive cloud contact center solution for businesses. With this powerful platform, companies can better communicate with customers and offer them an enhanced experience that maximizes customer satisfaction. Ultatel enables businesses to connect with their customers on any platform they choose, ensuring that customer interactions are easy and seamless. In addition, it enables businesses to stay ahead of the competition by meeting the ever-evolving demands of their customers. With its innovative features and advanced capabilities, Ultatel ensures faster response times and improved problem resolutions while also increasing customer loyalty development. Companies will benefit from its intuitive user interface that simplifies communication management as well as access analytics and insights into customer behaviour for informed decisions. With the help of Ultatel, businesses can be sure that they will continue to grow and prosper in changing market conditions. Read more

Pricing Options

Free Trial Not Available
My Hotline Offers Custom plan.

Free Trial Not Available
Starts at $37.95.

SW Score & Breakdown

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

62%
Popularity

70%

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

80%
Reviews

60%
Momentum

60%
Popularity

62%

Features

Total Features	10 Features	5 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 7 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online
API Support	Available	NA

Pricing

Pricing Options	Free Trial Not Available My Hotline Offers Custom plan.	Free Trial Not Available Starts at $37.95.
Pricing Plans Monthly Plans Annual Plans	Starter Others Business Others Enterprise Custom	CONTACT $37.95 $40.95 per user / month PLUS $40.95 $43.95 per user / month ULTIMATE $43.95 $46.95 per user / month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Call Center Studio 4.8 Based on 130 Ratings My Hotline Vs Call Center Studio TelebuHub My Hotline Vs TelebuHub FIVE CRM 4.7 Based on 32 Ratings Aircall 4.4 Based on 1209 Ratings Mobcall My Hotline Vs Mobcall	Novanet Cloud Contact Center ULTATEL Vs Novanet Cloud Contact Center RingCentral Contact Center 4.1 Based on 281 Ratings Call Center Studio 4.8 Based on 130 Ratings ULTATEL Vs Call Center Studio Ozonetel CloudAgent 4.5 Based on 27 Ratings CloudTalk 4.5 Based on 1332 Ratings ULTATEL Vs CloudTalk
	View All My Hotline Alternatives	View All ULTATEL Alternatives