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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Hotjar logo
Heat Map Software

4.3 1,532 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sentry logo
Bug Tracking Software

3.1 9 user ratings

View Details

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PostHog logo
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Overview

Description Hotjar aims to help businesses better understand customer behaviour on the user website front end using a plethora of tools such as heatmaps, visitor recordings, conversion funnels, feedback and surveys. Heatmaps help users understand what customers want, care about and do on their websites by visually representing their clicks, taps and scrolling behaviour, which are often considered the strongest indicators of visitor motivation and desire. It enables users to see recordings of real visitor behaviour on the website. Conversion funnels allow them to figure out where their potential clients are dropping off. Hotjar provides detailed page-wise data and presents it in a visual, simpler, and intuitive format. Another feature, form analysis allows them to Improve online form completion rates by monitoring which fields take too long to fill, which are left blank, and the reasons visitors abandon a form and a page. Lastly, Hotjar makes it possible to recruit test visitors for user research and testing directly from the website. Read more Sentry as an application monitoring and error tracking software help developers to diagnose, fix and optimize the performance of their code seamlessly. With this solution, developers get to uncover source code, error filter and stack locals in real-time, besides enhancing their application performance monitoring with stack traces. The solution also features relevant dashboards that add visual elements to the entire application monitoring system seamlessly. Users can utilise the platform to track issues related to a selected project and correct them if there is an error. Whether developers are using JavaScript, PHP or any other language, Sentry provides accurate visibility to errors that were already addressed along with the ones which are introduced for the first time. To create the best software in every way, Sentry provides accurate context, uncovering insights for different teams including engineers, support and products. The software also allows users to streamline error notifications in their email inbox. Read more PostHog is a versatile open-source platform for engineers crafting products and apps. Integrating tools like product analytics, feature flags, user surveys, and session replay empowers teams to glean deep insights into user behavior and act on them. Engineers utilize analytics, session replays, and surveys to debug issues swiftly and unearth new prospects. Feature flags, A/B experiments, and feature management facilitate seamless changes. As an all-in-one solution, PostHog empowers engineers to refine products, boost user engagement, and make informed decisions for optimal performance and growth. It's open-source essence and holistic approach establish PostHog as an indispensable resource for engineering teams striving to thrive in the competitive digital realm. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $39.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $26.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    97%
  • Momentum
    73%
  • Popularity
    99%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    88%
  • Momentum
    73%
  • Popularity
    84%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    68%
  • Popularity
    91%

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
4.3/5 1,532 user ratings
3.1/5 9 user ratings
Not Available
Rating Distribution
  • Excellent

    49%
  • Very Good

    41.6%
  • Average

    6.6%
  • Poor

    0.5%
  • Terrible

    2.3%
  • Excellent

    44.4%
  • Very Good

    11.1%
  • Average

    0%
  • Poor

    0%
  • Terrible

    44.4%
Not Available
User Sentiments

    Session Recordings, Heatmaps, Ease of Use, Actionable Insights

    Limited Free Plan, Data Storage Limitations, Pricing, Limited Integrations

    Detailed Error Reporting, Ease of Integration, Real-Time Error Detection, Extensive Integrations

    Complex UI/UX, Limited Free Tier, Occasional Slow Performance, Overwhelming Email Notifications

    Not Available
Review Summary

Hotjar's user reviews reveal both positive and negative experiences. Many users find the heatmaps and session recordings features valuable for understanding user behavior and identifying pain points. They appreciate the easy-to-use interface and the ability to quickly set up and customize surveys. However, some users report challenges with the pricing structure and the accuracy of the data collected. Additionally, a few users have expressed concerns about the impact Hotjar may have on their website's performance and security. Overall, Hotjar appears to be a popular tool with a range of features that can provide insights into user behavior, but users should carefully consider their specific needs and budget before committing to a subscription.

Overall, Sentry is highly praised for its user-friendliness, comprehensive features, and exceptional customer support. Users appreciate its intuitive interface, customizable dashboards, and robust error tracking capabilities. The platform's ability to quickly identify and resolve issues is particularly valued. Additionally, Sentry's integration with various development tools and platforms enhances its usability and efficiency. The few negative reviews primarily mention occasional bugs and limited customization options. However, these are often overshadowed by the overwhelmingly positive feedback from users who recognize Sentry as a reliable and effective error monitoring and management solution.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $39.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $26.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Basic Free

Plus $39.00 $39.00 per month

Business $99.00 $99.00 per month

Scale $389.00 $389.00 per month

Developer Free

Team $26.00 $29.00 per month

Business $80.00 $89.00 per month

Enterprise Custom

Free Free

Paid Others

Product Analytics - Free Free

Product Analytics - Paid Others

Session replay - Free Free

Session replay - Paid Others

Feature Flags - Free Free

Feature Flags - Paid Others

A/B Testing - Free Others

A/B Testing - Paid Others

 
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Screenshots & Videos

Screenshots screenshots
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screenshots
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Dashboard
+ 3 More
Videos Video Thumbnail Not Available Video Thumbnail
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Vendor information

Company Details Located in: Malta, Europe Located in: San Francisco, California Located in: San Francisco, California Founded in: 2020
Contact Details

+1 (855) 464-6788

https://www.hotjar.com/

Not available

https://sentry.io/

Not available

https://posthog.com/

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