MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Ecwid |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
Featured
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Consio |
| Description | Exotel is a Cloud communication solution that offers effective and the best-in-class APIs for voice, messaging and other communication modes. The software helps users to build a secure connection with customers over SMS and voice. This enterprise communication spares one from spending time on creating and maintaining infrastructure or code. Users can set up Exotel’s cloud telephony solution for their business and use this to build a full-fledged customer call center. With all the features including a multi-level IVR, call analytics, call recording and others, the user can easily go ahead without further delay. One can also make use of Exotel’s voice tools like Virtual number, Toll-Free numbers, automated calls, Call Campaigns API, Heartbeat API and more. With Exotel, users can safeguard identity, and also make customer privacy their priority. This reliable cloud communication platform offers users the opportunity to integrate customer calls with tools like ERP, CRM, helpdesk software, and others. The software reduces time by eliminating complex procedures of creating and maintaining one’s own code or infrastructure. Read more | Voxdesk is a call center software that helps businesses automate calls, improve team productivity and enhance customer experience. You can increase your call connects with features like pre-recorded soundboards, automated voicemails, customized call disposition, timezone connect, and a powerful dialer with advanced priority rules. The dialer feature of voxdesk allows to screen out answering machines, reduce agent wait time, and boosts connection. You get text-to-speech, SMS integration, and monitor dialed numbers with it. Call analytics lets you record call reports, and regular call logs, track calls, and gather accurate & detailed data. Music on hold feature helps to engage customers, build value, and increase call retention rate. With soundboards, you get to play pre-recorded audio files to customers to keep them engaged and multi language support & multiple input signals. Predictive dialer, a clever dialer, makes simultaneous calls to many numbers before routing the call to your agent or contact person.Some other features that come with this software are call dispositions, call center scripts, voicemail drop, list management, voice bot, and call campaign. Read more | Consio is an AI-powered phone platform built for Shopify merchants that automates inbound and outbound customer conversations. It uses AI voice agents to handle customer support, recover abandoned carts, run sales campaigns, send SMS, and provide real-time revenue attribution—helping ecommerce businesses improve customer experience while increasing sales and operational efficiency. Read more |
| Pricing Options |
|
|
|
| SW Score & Breakdown |
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Organization Types Supported |
|
|
|
| Platforms Supported |
|
|
|
| Modes of Support |
|
|
|
| API Support |
|
|
|
| User Rating |
|
Not Available
|
Not Available
|
| Rating Distribution |
|
Not Available
|
Not Available
|
| User Sentiments |
Call Recording & Tracking, Ease of Use, Reliable Customer Support, Seamless CRM Integrations Call Connection Issues, Limited International Support, Occasional System Downtime, UI/UX Improvements Needed |
Not Available
|
Not Available
|
| Review Summary |
Exotel is a popular cloud telephony solution for B2C companies, lauded for its all-in-one customer management and tracking capabilities, personalized calling experiences, and suitability for concurrent calling. Users appreciate its call recording features and easy integration with CRMs like LeadSquared, but some report occasional call lag, redirection issues, and occasional voice leakage. Recommendations emphasize its cost-effectiveness for organizations with large customer datasets. Users primarily utilize Exotel to manage leads, track calls, and improve customer support operations. |
Not Available
|
Not Available
|
| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Dabbler $200.00 $200.00 Believer $500.00 $500.00 Influencer $1,000.00 $1,000.00 Enterprise Custom |
Free Free Infinity $9.99 $14.99 per month BYOS Custom |
|
|
View Detailed Pricing
|
View Detailed Pricing
|
Not Available |
Get personalized recommendations from our experts on call
Trusted by more than 5 Million users across the globe.
Thank you for the enquiry. One of our software analysts will contact you soon.
| Screenshots |
|
Not Available |
+ 1 More
|
| Videos |
+ 3 More
|
Not Available | Not Available |
| Company Details | Located in: Bangalore, India Founded in: 2011 | Located in: New York, New York |
Not available |
| Contact Details |
+91 80 88 919888 https://exotel.com/ |
+1-877-904-4227 https://voxdesk.com/ |
Not available http://consio.ai/ |
| Social Media Handles |
|
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
