Stand Chat

About Stand Chat

Deep Dive with Clara AI

Stand Chat is an AI-powered website chat platform that helps businesses turn anonymous website traffic into useful conversations. A trained AI stand-in greets visitors, answers questions, asks relevant follow-ups, captures leads, and remains available around the clock. Teams can tell Stand which conversations matter to them, including pricing questions, competitor comparisons, product confusion, and promising sales inquiries. When a matching conversation occurs, Stand notifies the team and asks the visitor for permission before inviting a human to join. Representatives can watch chats in real time, see what triggered the notification, and enter the conversation with its full context. Stand installs using a one-line HTML snippet and does not require flow builders, decision trees, or implementation consultants. It supports multiple AI agents, unlimited representatives and websites, conversations in more than 24 languages, manual takeover, built-in lead capture, conversation history, and scheduled email digests. Advanced plans add custom conversation labels, real-time notifications, AI analytics, longer data retention, higher chat volumes, and agents trained using website content, PDFs, Word documents, and other knowledge sources. Stand offers a free plan with 15 AI conversations per week, unlimited representatives and websites, and no credit-card requirement. Customer prompts and chat transcripts remain within the customer’s account and are not used to train external models. Stand is designed for GDPR-compliant B2B use, with a standard data processing agreement available when required.

Screenshots & Videos

Manage multiple live and AI chats side-by-side.

Pricing

Free Trial Available
Starts at $10.0. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

87%
Reviews

60%
Momentum

60%
Popularity

60%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Online

Stand Chat Features

Show Feature Explanation

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Chatbots Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

87%

Transfers/Routing

Language Detection

For Sales/Marketing

Code-free Development

Chatbot

Augmented Analytics

AI/Machine Learning

Natural Language Processing

Generative AI

Lead Capture

Provides webhooks and integrations to capture lead information

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Query Suggestions

Pre-Configured Bot

Automated Responses

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Live Chat Features

Knowledge Database

Lets you have an access to all your past chat history and documents

Visitor Targeting

Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message

Video Chat

Make conversations more personal with video calling between your agents and your visitors

Transfers

Transfer of calls from one operator to another with just one click

Shortcut Messages

Create shortcuts for the commonly used replies in order to save time

Persistent Chat

Creating a subject-based group conversation that persists over time

Offline Form

This feature allows your visitors to submit their questions when your agents are not available online

Co-Browsing

Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.

Call Me Option

Allows your visitors to speak to your agents directly over the phone

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

Stand Chat Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Base Free

15 chats / week

Truly free. No credit card required.
Unlimited reps
Multiple AI agents per rep
Product Discovery skill
Product Discovery reports with linked evidence
First-match Product Discovery notifications
AI conversations in 24+ languages
Unlimited sites
Manual takeover while watching the dashboard
Built-in lead capture
90-day chat history
Email digest daily, weekly, or monthly

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Pro $10.00 $10.00 per month

150 chats / month

Unlimited reps
Multiple AI agents per rep
Product Discovery skill
Product Discovery reports with linked evidence
First-match Product Discovery notifications
AI conversations in 24+ languages
Unlimited sites
Manual takeover while watching the dashboard
Built-in lead capture
Email digest daily, weekly, or monthly
Custom conversation labels (3 categories)
Mobile and desktop notifications for custom label matches
No "Powered by Stand" footer
Up to 5 years of chat history retention
AI analytics across all chats
Label matches in email digest
Additional chats for $0.10 / chat after the included 150.

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Business $3,600.00 $3,600.00 per year

15,000 chats / year

Unlimited reps
Multiple AI agents per rep
Product Discovery skill
Product Discovery reports with linked evidence
First-match Product Discovery notifications
AI conversations in 24+ languages
Unlimited sites
Manual takeover while watching the dashboard
Built-in lead capture
Email digest daily, weekly, or monthly
Mobile and desktop notifications for custom label matches
No "Powered by Stand" footer
Up to 5 years of chat history retention
AI analytics across all chats
Label matches in email digest
Real-time chat labeling (10 custom categories)
Smarter agents trained on your docs and website
Knowledge bases (RAG): PDFs, Word docs, text files, and crawled pages
50MB vector storage included
Our most powerful AI model
2x larger agent prompts compared to Pro
Invoicing and purchase support
Additional chats for $0.10 / chat after the included 15000.

Start Free Trial

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