CAFMTEK is computer-aided facility management software from HITEK AI, a Farnek Group company in Dubai. Facility teams use it to run maintenance across one building or a whole portfolio. Assets are held in a central register with their location and service history. Requests from building users come in through the helpdesk and become work orders assigned to technicians. Planned preventive maintenance schedules cover routine servicing, and reports show managers how jobs and assets are performing. Every account includes AI tools at no extra cost. Fault detection and diagnostics points out equipment faults and their likely causes. Predictive maintenance and anomaly detection flag unusual asset behaviour before a breakdown. Suggested PPM intervals recommend how often equipment should be serviced, based on its own history. CAFMTEK connects to ERP systems for procure-to-pay, accepts IoT sensor data, and links to HRMS through its Time and Attendance module. It is cloud-based, with Android and iOS apps for technicians on site. CAFMTEK is sold as a standalone product. Organisations that need several HITEK AI solutions together use them on the Maestro FM platform.
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Facility Inspections
Conduct and record safety, compliance, and quality checksPreventive Maintenance
Evaluates assets and ensures they are operating at peak performanceResource Scheduling
Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end datesWork Order Management
Helps in managing and organizing work order in a paperless form to streamline workflowSLA Monitoring
Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor performanceESG Reporting
Track environmental performance indicatorsInteractive Floor Plans
Visual navigation of spaces with live asset/work order dataLayout and Space Management
Manage floor plans, occupancy, and space allocationVendor Management
Helps to manage necessary data concerning vendors and allows easy accessPreventive Maintenance
Evaluates assets and ensures they are operating at peak performanceAsset Tracking
Tools a company uses to run its businessWork Order Management
Helps in managing and organizing work order in a paperless form to streamline workflowTechnician Management
Tracks and manages technician performances and past recordsInventory Control
Helps manage and maintain inventory and suppliesKey and Lock Management
Tracking the location of locks and keysService history tracking
Keeps a record of the history of services performed on assets
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CAFMTEK is priced by quotation, based on each client's requirements. All AI features, including fault detection and diagnostics, predictive maintenance and suggested PPM intervals, are included at no extra cost. There is no free version or free trial. Contact HITEK AI for a quote or a demo.
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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What is CAFMTEK used for?
CAFMTEK is computer-aided facility management software used to run maintenance operations across one building or a whole portfolio. It holds the asset register, takes in maintenance requests, turns them into work orders, runs planned preventive maintenance schedules, and tracks every job against the service levels in the contract. Sixteen modules cover helpdesk, assets, PPM, SLAs, stores, energy and reporting.
Is CAFMTEK cloud-based, or can it be installed on our own servers?
Both. CAFMTEK can run in the cloud, hosted and maintained by HITEK AI, or be installed on your own infrastructure. On-premise deployment suits organisations with data residency requirements, restricted network environments, or existing servers and IT staff they want to use.
Does CAFMTEK have a mobile app for technicians?
Yes. CAFMTEK has apps for both iOS and Android. Technicians receive assigned jobs, scan QR codes on assets and locations, and record work on site. Building users can also report an issue by scanning a QR sticker without any login, and the asset and location are filled in automatically.
How does CAFMTEK track SLA performance?
Each contract carries its own SLA rules by priority, with defined operating days and hours. Every request is then measured across four stages rather than two: respond, attend, contain and fix. That shows how long it took to acknowledge the job, to get someone on site, to make it safe, and to finish it.
What AI features does CAFMTEK include?
AI features are included as standard. Fault detection and diagnostics flags equipment faults and likely causes. Predictive maintenance and anomaly detection identify unusual asset behaviour before a failure. Suggested PPM intervals help set maintenance schedules from real asset data rather than manufacturer defaults alone. A WhatsApp chatbot also handles service requests.
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https://www.hitek.ai/solutions/cafm-software/
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