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About CAFMTEK

Clara AI Deep Dive with Clara AI

CAFMTEK is computer-aided facility management software from HITEK AI, a Farnek Group company in Dubai. Facility teams use it to run maintenance across one building or a whole portfolio. Assets are held in a central register with their location and service history. Requests from building users come in through the helpdesk and become work orders assigned to technicians. Planned preventive maintenance schedules cover routine servicing, and reports show managers how jobs and assets are performing. Every account includes AI tools at no extra cost. Fault detection and diagnostics points out equipment faults and their likely causes. Predictive maintenance and anomaly detection flag unusual asset behaviour before a breakdown. Suggested PPM intervals recommend how often equipment should be serviced, based on its own history. CAFMTEK connects to ERP systems for procure-to-pay, accepts IoT sensor data, and links to HRMS through its Time and Attendance module. It is cloud-based, with Android and iOS apps for technicians on site. CAFMTEK is sold as a standalone product. Organisations that need several HITEK AI solutions together use them on the Maestro FM platform.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • Large Enterprises
  • Medium Business

API Support

  • Available

Modes of Support

  • Online

CAFMTEK Features

Facility Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%

Facility Inspections

Conduct and record safety, compliance, and quality checks

Preventive Maintenance

Evaluates assets and ensures they are operating at peak performance

Resource Scheduling

Helps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates

Work Order Management

Helps in managing and organizing work order in a paperless form to streamline workflow

SLA Monitoring

Helps to tackle every critical aspect of service-level agreement (SLA) contract that in turn helps to monitor performance

Asset Management

Manages the entire lifecycle of the assets and equipment

ESG Reporting

Track environmental performance indicators

Interactive Floor Plans

Visual navigation of spaces with live asset/work order data

Layout and Space Management

Manage floor plans, occupancy, and space allocation

Incident Reporting

Helps in recording details of any unusual event that might occur at a project or job

Vendor Management

Helps to manage necessary data concerning vendors and allows easy access

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Document Management

Ability to store and manage various information and documents in electronic format.

CMMS Features

Preventive Maintenance

Evaluates assets and ensures they are operating at peak performance

Asset Tracking

Tools a company uses to run its business

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Work Order Management

Helps in managing and organizing work order in a paperless form to streamline workflow

Technician Management

Tracks and manages technician performances and past records

Inventory Control

Helps manage and maintain inventory and supplies

Key and Lock Management

Tracking the location of locks and keys

Service history tracking

Keeps a record of the history of services performed on assets

Purchasing

Acquiring goods or services required for the business at minimal cost
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CAFMTEK Pricing

Free Trial

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Pricing Options

Premium Plans ( Quotation Based )

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CAFMTEK Reviews

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CAFMTEK Screenshots

CAFMTEK FAQs

What is CAFMTEK used for?

CAFMTEK is computer-aided facility management software used to run maintenance operations across one building or a whole portfolio. It holds the asset register, takes in maintenance requests, turns them into work orders, runs planned preventive maintenance schedules, and tracks every job against the service levels in the contract. Sixteen modules cover helpdesk, assets, PPM, SLAs, stores, energy and reporting.

Is CAFMTEK cloud-based, or can it be installed on our own servers?

Both. CAFMTEK can run in the cloud, hosted and maintained by HITEK AI, or be installed on your own infrastructure. On-premise deployment suits organisations with data residency requirements, restricted network environments, or existing servers and IT staff they want to use.

Does CAFMTEK have a mobile app for technicians?

Yes. CAFMTEK has apps for both iOS and Android. Technicians receive assigned jobs, scan QR codes on assets and locations, and record work on site. Building users can also report an issue by scanning a QR sticker without any login, and the asset and location are filled in automatically.

How does CAFMTEK track SLA performance?

Each contract carries its own SLA rules by priority, with defined operating days and hours. Every request is then measured across four stages rather than two: respond, attend, contain and fix. That shows how long it took to acknowledge the job, to get someone on site, to make it safe, and to finish it.

What AI features does CAFMTEK include?

AI features are included as standard. Fault detection and diagnostics flags equipment faults and likely causes. Predictive maintenance and anomaly detection identify unusual asset behaviour before a failure. Suggested PPM intervals help set maintenance schedules from real asset data rather than manufacturer defaults alone. A WhatsApp chatbot also handles service requests.

CAFMTEK Contact

Vendor Details

Not available

Contact Details

Not available

https://www.hitek.ai/solutions/cafm-software/

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