Splashtop Remote Support Reviews

User Rating

4.8/5 (Based on 596 Ratings)

Rating Distribution

Excellent
91.6%
Very Good
2%
Average
1.5%
Poor
3%
Terrible
1.9%

User Sentiments

Ease of Use, Fast Connection Speeds, Reliable Remote Access, Cost-Effective Pricing

Occasional Software Crashes, Mobile App Limitations, Inconsistent Remote Printing Functionality, Technical Limitations with Third-Party Integrations

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Review Summary

Splashtop Remote Support is generally well-received by users. Reviewers appreciate its ease of use, reliability, and wide range of features for remote desktop access and support. The software is praised for its fast connection speeds, simple user interface, and compatibility with various devices. Additionally, Splashtop's customer support is often commended for being responsive and helpful. However, some users have reported occasional connection issues and difficulties with certain features. Overall, Splashtop Remote Support is considered a reliable and user-friendly solution for remote access and support.

Pros

Easy to use and userfriendly interface for seamless remote control sessions.
Supports remote access to computers and devices from any location with an internet connection.
Offers secure and reliable data transfer, ensuring the privacy and integrity of data during remote sessions.
Crossplatform compatibility allows remote access to Windows, Mac, iOS, and Android devices.

Cons

Occasional performance issues and lags during remote sessions, especially with low bandwidth connections.
Limited features for advanced users, such as scripting and customization options.
Some users have reported difficulties with transferring large files during remote sessions.
High pricing compared to some competing remote access solutions.

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Reviews

Tom

January 29, 2026 Source: Trustpilot.com

Splashtop is very reliable

Splashtop is very reliable. Having the ability to remote into my office computer gives me great flexibility and efficiency when traveling.

Tery

January 22, 2026 Source: Trustpilot.com

Just works.

I worked for a company that relied on security, they used Splashtop. So doing my sidehustle and construction business I also use Splashtop to support remote computers. No hassle at all, just works.

Chad

January 7, 2026 Source: Trustpilot.com

Splashtop has been great.

Josh

January 6, 2026 Source: Trustpilot.com

Splashtop has been awesome!

Our small business has been a Splashtop customer from very early on (when LogMeIn pricing went crazy). As long as it remains affordable and stable, we will be customers for life. Currently use the Splashtop Business and SOS features.

M and M

January 1, 2026 Source: Trustpilot.com

Splashtop worked like magic and helped…

Splashtop worked like magic and helped our team through the Covid crises... kudos to Splashtop

Elvir

December 22, 2025 Source: Trustpilot.com

It is completely reliable

It is completely reliable, in every circumstance. It supports multi monitors, file transfer etc. I rely on it every day to access my remote clients.

Emmanuel

December 22, 2025 Source: Trustpilot.com

The system runs without issues.

Daniel

December 19, 2025 Source: Trustpilot.com

Splashtop does the job

Ease of connecting to a remote PC.

Wayne

December 19, 2025 Source: Trustpilot.com

I am extremely impressed with the…

I am extremely impressed with the comfort of knowing myself and my clients are protected by your security setup. The need for me to authorize anybody coming onto my account is above the call

DAVID WOOD

December 18, 2025 Source: Trustpilot.com

Product does everything I need and at a…

Product does everything I need and at a great price