Splashtop Remote Support Reviews

User Rating

4.6/5 (Based on 482 Ratings)

Rating Distribution

Excellent
73%
Very Good
22.2%
Average
1.2%
Poor
0.6%
Terrible
2.9%

User Sentiments

Ease of Use, Fast Connection Speeds, Reliable Remote Access, Cost-Effective Pricing

Occasional Software Crashes, Mobile App Limitations, Inconsistent Remote Printing Functionality, Technical Limitations with Third-Party Integrations

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Review Summary

Splashtop Remote Support is generally well-received by users. Reviewers appreciate its ease of use, reliability, and wide range of features for remote desktop access and support. The software is praised for its fast connection speeds, simple user interface, and compatibility with various devices. Additionally, Splashtop's customer support is often commended for being responsive and helpful. However, some users have reported occasional connection issues and difficulties with certain features. Overall, Splashtop Remote Support is considered a reliable and user-friendly solution for remote access and support.

Pros

Easy to use and userfriendly interface for seamless remote control sessions.
Supports remote access to computers and devices from any location with an internet connection.
Offers secure and reliable data transfer, ensuring the privacy and integrity of data during remote sessions.
Crossplatform compatibility allows remote access to Windows, Mac, iOS, and Android devices.

Cons

Occasional performance issues and lags during remote sessions, especially with low bandwidth connections.
Limited features for advanced users, such as scripting and customization options.
Some users have reported difficulties with transferring large files during remote sessions.
High pricing compared to some competing remote access solutions.

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Reviews

Rick Gruber

December 1, 2024 Source: Trustpilot.com

The tech is reliable

The tech is reliable, easy to use and performs well.

Nancy F

December 1, 2024 Source: Trustpilot.com

I love working with SplashTop

I love working with SplashTop! When the other software skyrocketed in price, I couldn't afford it and neither could my clients. I found SplashTop and never looked back. It's affordable. It makes my remote work life possible and easy!

Alan

December 1, 2024 Source: Trustpilot.com

Seamless transactions every time.

John

December 1, 2024 Source: Trustpilot.com

Splashtop makes my remote support nearly effortless.

Splashtop makes my volunteer remote support nearly effortless. I know there are other offerings, but I recommend Splashtop as a long-time user and an escapee from the money-hungry LogMeIn. Splashtop is very stable and affordable.

LaRae Painter

November 5, 2024 Source: Trustpilot.com

Best Customer Service ever!

Friendly, knowledgeable and solved issue quickly with easy to follow instructions.