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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

StatusCast Incident Management logo
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Achieve faster incident resolution. Organize a coordinated, collaborative response that expedites all the steps needed to restore services after planned maintenance or disruption. Know who the right people are, take the correct action, and reduce downtime. Hook up the appropriate experts and provide them with the right information to make the right decisions and recover as quickly as possible. Resolve incidents faster with our incident management system, which helps to minimize the duration of outages and disruption to productivity. Read more ResQ is the ultimate reporting and incident resolution tool for any business. The Slack integration allows seamless communication and speedy resolution of incidents right within existing Slack channels- no need to switch applications or interfaces. Because ResQ provides real-time updates, users can quickly and effectively resolve incidents as they arrive. And once the incident is over? Postmortems (retrospectives) are just a few clicks away with the easy-to-use web dashboard. Through postmortems, businesses can review the facts around an incident or issue, determine root causes and take steps to avoid similar issues in the future. ResQ makes it easier than ever for professionals to communicate when needed and make sure chances for improvement are identified afterward. Get the peace of mind that comes from knowing every issue is resolved professionally with ResQ today. Read more
Pricing Options
  • Free Trial Available
  • Starts at $3.6.
  • Free Trial Not Available
  • ResQ Offers Custom plan.
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    67%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    63%

Features

Total Features
10 Features
10 Features
Common Features for All
    Audit Trail A record of changes made in chronological order of a user or activity
    Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
    CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.
    Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
    Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
    Incident Prioritization Sets priority levels by considering the severity and impact of incidents
    Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
    Real-time Dashboard Provides easy visualization of the latest data
    Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 7 More - Show Less
    • Audit Trail A record of changes made in chronological order of a user or activity
      Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
      CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.
      Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
      Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels.
      Incident Prioritization Sets priority levels by considering the severity and impact of incidents
      Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
      Real-time Dashboard Provides easy visualization of the latest data
      Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $3.6.
    • Free Trial Not Available
    • ResQ Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $3.60 $4.00 per user / month

    SMB $8.10 $9.00 per user / month

    Corporate $17.11 $19.00 per user / month

    Enterprise $26.10 $29.00 per user / month

    ResQ Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Beacon workspace
    + 3 More
    ResQ dashboard demo
    + 1 More
    Videos Video Thumbnail Not Available

    Vendor information

    Company Details Located in: Columbia, Maryland

    Not available

    Contact Details

    Not available

    https://statuscast.com/incident-management/

    Not available

    https://www.resqlabs.com/

    Social Media Handles

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