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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously. Read more | ResQ is the ultimate reporting and incident resolution tool for any business. The Slack integration allows seamless communication and speedy resolution of incidents right within existing Slack channels- no need to switch applications or interfaces. Because ResQ provides real-time updates, users can quickly and effectively resolve incidents as they arrive. And once the incident is over? Postmortems (retrospectives) are just a few clicks away with the easy-to-use web dashboard. Through postmortems, businesses can review the facts around an incident or issue, determine root causes and take steps to avoid similar issues in the future. ResQ makes it easier than ever for professionals to communicate when needed and make sure chances for improvement are identified afterward. Get the peace of mind that comes from knowing every issue is resolved professionally with ResQ today. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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10 Features
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| Common Features for All |
Auto-Assign (Incidents)
CAPA
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Task Management
Ticket Management
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Auto-Assign (Incidents)
CAPA
Disaster Recovery
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Root-cause Diagnosis
Task Management
Ticket Management
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| User Rating |
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| Rating Distribution |
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| Review Summary |
PagerDuty is widely praised for its user-friendly interface, ease of setup, and comprehensive alerting and incident management capabilities. Users appreciate its customizable dashboards, flexible escalation policies, and integrations with various third-party tools. The platform's real-time monitoring and alerting features are also well-received, with users highlighting their effectiveness in preventing outages and minimizing downtime. Additionally, PagerDuty's customer support is commended for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and performance issues, particularly during high-traffic periods. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $10.00 $10.00 per user / month Team $29.00 $35.00 per user / month Business $39.00 $47.00 per user / month Digital Operations Custom |
ResQ Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 4 More
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+ 1 More
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| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: San Francisco, California |
Not available |
| Contact Details |
1-650-989-2965 https://www.pagerduty.com/ |
Not available https://www.resqlabs.com/ |
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