Home/HR Software/Mitrefinch
Updated on: March 20, 2019
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Mitrefinch

A Solution to Manage Workforce
★★★★★
★★★★★
(35 Ratings) Write Review

Mitrefinch is an All-in-one platform to manage your HR operations. Track Time and Attendance to access their schedules and manage their leave online. The software offers Mobile Workforce Management for remote and off-site employees.

Mitrefinch Features Show All Features

Mitrefinch Technical details

Support Online Customer Type Large Enterprises Medium Business
API NA Contact Green Lane Trading Estat, York - YO30 5YY / 888-238-8704
Deployment SaaS/Web/Cloud Mobile - iOS Category HR Software Payroll Software Time Tracking Software

Mitrefinch Pricing

Pricing ModelFree Trial , Quotation Based
How much does Mitrefinch cost ?
Mitrefinch provides a custom pricing for their software.
Mitrefinch
Custom

Features

  • Absence Management
  • Employee Self-Service
  • Time and Attendance
  • Mobile Workforce
  • HR Management
  • Clocking Options

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 13/03/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Mitrefinch Reviews

OVERALL RATING
4
Based on 35 Rating(s)
Rating Distribution
  • 29
  • 3
  • 2
  • 1
  • 0
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Melissa HamblettSource : getapp.com
★★★★★
★★★★★
(Reviewed on 12 December 2018)
Not Great for TMS software

I would not recommend this product.We use Mitrefinsh Time Management Software. It gets the job done through biometric clocks where all employees punch in.

Pros
We use Mitrefinsh Time Management Software. It gets the job done through biometric clocks where all employees punch in.

Cons
The reporting features are terrible. If I need to run a report for myself in HR I always need assistance about which report to run and how to exactly do it. It is very confusing and the system has a hard time calculating hours worked for a certain time period.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 5/10

...more
Hannah PowellSource : getapp.com
★★★★★
★★★★★
(Reviewed on 07 December 2018)
Terrible experience

Speak to at least 2/3 of their customers before you even consider buying this product. I spoke to one who was happy but wish I'd spoken to more, and questioned them more. We were given the sales pitch and the features sound great, they can do everything! Once it is up and running the data you can retrieve is great.

Pros
We were given the sales pitch and the features sound great, they can do everything! Once it is up and running the data you can retrieve is great.

Cons
The service has been truly awful. The company has undergone a lot of change and I feel the customers have been forgotten along the way. They try to do too much.

Rating breakdown

Value for money
Ease of use
Features
Customer support

...more
krista reeseSource : getapp.com
★★★★★
★★★★★
(Reviewed on 08 March 2018)
ok

this product is very user friendly. easy to access and navigate around in. product is very well thought out.

Pros
this product is very user friendly. easy to access and navigate around in. product is very well thought out.

Cons
Could not create reports that are needed. not able to manipulate like we would like and not easy to share with fellow colleagues

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

...more
Sarah BeasleySource : getapp.com
★★★★★
★★★★★
(Reviewed on 25 October 2017)
Mitre Finch

Items were able to be customized to my company needs - Reports could be designed however we needed

Pros
Items were able to be customized to my company needs - Reports could be designed however we needed

Cons
Several UK features can't be changed or omitted. System can be very rigid and inflexible. Some reporting features are too complex for most users to create and maintain.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

...more
Kaysey MagtibaySource : getapp.com
★★★★★
★★★★★
(Reviewed on 21 June 2017)
ALWAYS great customer support!

I love the ease of using this product. It is so intuitive but I especially love the great customer support I get when I cannot figure something out. I normally send an email and within an hour or so I get a response or call from their team. On almost every occasion, I've received support from Larry Walsh from the Mitrefinch team. He has always been readily available to assist and is always a pleasure to talk to over the phone! 5 STARS!

Pros
I love the ease of using this product. It is so intuitive but I especially love the great customer support I get when I cannot figure something out. I normally send an email and within an hour or so I get a response or call from their team. On almost every occasion, I've received support from Larry Walsh from the Mitrefinch team. He has always been readily available to assist and is always a pleasure to talk to over the phone! 5 STARS!

Cons
I wish there was additional functionality in the custom reports as we've had trouble at times pulling the information we need. We have always found a work around but it would be nice if reports had additional capabilities or options. For example, when I am looking to pull the remaining balance of vacation for a specific time range. This could not be done. The work around was having to pull it on the specific date. However if we were looking for a specific range from the past this could not be done.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

...more
Katherine WoodwardSource : getapp.com
★★★★★
★★★★★
(Reviewed on 08 December 2016)
Easy

I haven't actually had training on the software but I have been able to learn pretty easy.I like the ease of use.

Pros
I like the ease of use.

Cons
I think there should be more built in features that states that something isn't correct.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

...more
Winnie SinSource : getapp.com
★★★★★
★★★★★
(Reviewed on 07 December 2016)
TMS review

The overall performance of this product met out expectationIt provide accuracy time keeping and project costing. Time saving by uploading labour hours to payroll system without double manual handling on timesheets.

Pros
It provide accuracy time keeping and project costing. Time saving by uploading labour hours to payroll system without double manual handling on timesheets.

Cons
Initial set up cost is high

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

...more
Sal OddoSource : getapp.com
★★★★★
★★★★★
(Reviewed on 07 December 2016)
Factory labour management

Very efficient software which has enabled us to track our labour usage on a daily basis and monitor our factory performance

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

...more
Caroline HodkinsonSource : getapp.com
★★★★★
★★★★★
(Reviewed on 05 December 2016)
Time and Attendance System

The product is very customisable which I believe will suit many organisations. However, as with such time and attendance systems, Higher Manager support and HR policies are critical to the successful implementation. This is the most difficult system I have had to implement not because of the complexity of the software itself, but the resistance from the staff.Customisable and good support (yay to your support staff!)

Pros
Customisable and good support (yay to your support staff!)

Cons
Complex. May be difficult to support in-house unless you have good, technical IT staff. Providing integration to other Payroll Systems will be useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

...more
Aaron GouldingSource : getapp.com
★★★★★
★★★★★
(Reviewed on 05 December 2016)
No more arguments

This has made processing working hours so much easier and there is no more cheating the system.Automated, individualised, ease of use.

Pros
Automated, individualised, ease of use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

...more
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Videos on Mitrefinch Youtube Official Channel

Mitrefinch - Human Resources Software
Mitrefinch Absence Management Software
Mitrefinch - Rostering Software

Mitrefinch Screenshots

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Mitrefinch Screenshots
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Mitrefinch screenshot

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