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About Ideta

Ideta is a cloud-based conversational artificial intelligence (AI) platform that enables businesses to create AI chatbots to improve customer engagement. It allows developers to generate several test scenarios or dialogues in order to see how well a bot performs before deploying it. Natural language processing (NPL) technology in Ideta may be used to extract data from written text/speech and determine the intent of client questions. Client interactions and messages can be saved in a centralized database for future reference by managers. Additionally, it enables enterprises to manage user authentication using single sign-on (SSO) capabilities, reducing the risk of unauthorized data breaches. Ideta integrates with a variety of third-party apps, including Slack, Twilio, Facebook Messenger, Zendesk Sunshine, and others. Chatbots can use the system to retrieve uploaded scripts or prefabricated responses to help with speedy resolution of client issues. It enables users to track business success with actionable statistics and accept digital payments via Stripe integration. Ideta' Livechats allows you to converse with your consumers in real time while they are on your website. You may increase client happiness and engagement by employing a livechat to respond to their questions quickly. Furthermore, 83 percent of buyers stated that they required assistance while shopping online. You can enhance your sales and conversion rates by giving timely and personalized assistance to your indecisive customers.

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Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online
Ideta Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

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Disclaimer: The pricing details were last updated on 28/02/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Ideta Reviews

User Rating

4.7/5 (Based on 43 Ratings)

Rating Distribution

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Does Ideta provide API?

Yes, Ideta provides API.

Ideta Contact

Vendor Details

Paris, France Founded : 2017

Contact Details

+33 7 57 90 52 17

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