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About yellow.ai

Using a simple no-code builder, Yellow.ai enables you to construct a comprehensive chatbot that represents your brand's identity. Their Natural Language Understanding (NLU) and Natural Language Processing (NLP) 'brain' engine enhances the self-learning of voice and text chatbots by recognizing multi-factorial intent, providing effective customer engagement, and providing on-point resolution. It’s all performed in real-time and with a 98 percent accuracy rate. Other platforms base their capabilities on existing NLP frameworks, but they use their unique in-house engine. Deliver genuine dialogues by accurately identifying intent and analyzing sentiment. Their chatbots use a zero-shot learning model, which means they can offer accurate results right away. Through one-click interfaces with your current knowledge base, you can train your bot on thousands of pages with zero manual work. The most useful feature is that these bots aren’t static. Every day, they crunch millions of anonymized chats across the network to enhance predictions and improve over time. You can get your first bot up and running in just 10 clicks by using their large collection of pre-built nodes.

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Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • Online
yellow.ai Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 28/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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yellow.ai Reviews

User Rating

4.6/5 (Based on 102 Ratings)

Rating Distribution

  • Excellent

    65.7%
  • Very Good

    32.4%
  • Average

    2%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Multi-Channel Support, Easy to Use Interface, Strong Customer Support, Advanced Analytics

Limited Customization, Complex Integrations, Steep Learning Curve, Occasional Technical Issues

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Review Summary

Yellow.ai is a chatbot platform praised for its user-friendly interface, advanced natural language processing (NLP), and seamless integration with various channels like websites and messaging apps. Users appreciate its ability to automate customer support, enhance engagement, and provide 24/7 assistance. However, some users find the learning curve steep, particularly for those unfamiliar with conversational AI. Customization options can be limited, and integration with existing systems can pose challenges. Concerns also exist regarding pricing and the need for ongoing maintenance.

Pros

  • Yellow.ai offers robust NLP algorithms for humanlike responses to user queries.
  • It provides seamless customer experiences across multiple channels like websites and messaging apps.
  • Integration capabilities allow Yellow.ai to connect with other business systems and applications.
  • Analytics tools provide insights into user interactions for datadriven improvements.

Cons

  • Implementing and configuring Yellow.ai's conversational AI platform may have a learning curve.
  • Users might encounter customization limitations depending on their specific use cases.
  • Integration with existing systems might be complex or timeconsuming.
  • The pricing structure can be a concern for smaller businesses with budget constraints.

Yellow.ai Reviews

AI-Generated from the text of User Reviews

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yellow.ai FAQs

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Does yellow.ai provide API?

No, yellow.ai does not provide API.

yellow.ai Contact

Vendor Details

Not available

Contact Details

Not available

https://yellow.ai/total-cx-automation

Social Media Handles

Not available

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