Home/Survey/ User Feedback Software/FeedbacQUpdated on: March 23, 2023

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FeedbacQ

Machine Learning Tool for Deep Customer Insights

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What is FeedbacQ and how does it work? Feedbacq is a customer insight analysis and management tool that dives deep into the mindset of customers to unearth patterns and trends. Users have the ability to create and post simple and efficient surveys via the advanced web platform. They can consequently collect the requisite customer data through the associated iOS or Android apps. The feature of an intuitive web dashboard then makes it easy for users to analyze the responses of the customers. As a result, customer satisfaction can be boosted through actionable insights that neatly point out areas of improvement. The ideal users of Feedbacq can be managers and business owners in industries such as hotels, retail outlets, spa and salon, banking, airport, market research, healthcare and research, and more. Additional features include the ability to work offline, choose from multiple question types, customize the branding of every survey, deep analytics, multi-language support, and more.

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FeedbacQ Features Show All Features

Survey/ User Feedback Features

Survey TemplatesSurvey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Support Audio / Images / VideoIncludes audio/ video/ images into the survey questionnaires to make it interactive
Site Intercept SurveyCaptures value from your website visitors with targeted, engaging messages
Question LibrarySaves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Online SurveyLets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Offline Response CollectionThis feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
Multiple Question TypesThese question patterns are aimed at collecting statistical data from the respondents with accuracy
Mobile SurveyA feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Kiosk SurveyThis feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
Embeddable SurveyIt enables you to directly include your surveys on your own website
Email DistributionThis feature lets you send a custom email invitation for the survey to the respondents
Data Analysis ToolsAnalyze feedbacks collected from both structured and unstructured sources in real-time
360 Degree FeedbackCaptures and centralizes a holistic feedback of the target audience that helps in making business decisions.
Skip LogicIt hides the irrelevant pages or questions based on previous responses.
Question BranchingAllows respondents to screen questions and give answer to the relevant questions only
Phone SurveyIt enables you to run your survey over telephones
Custom Survey URLsEnables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

FeedbacQ Technical details

Support	Online	Customer Type	Large Enterprises Medium Business Small Business
API	NA	Location / Phone Number	Kozhikode, Kerala / 0495 243 6677
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Official Website	https://www.feedbacq.co/
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Category	Survey/ User Feedback Software

FeedbacQ Pricing

Pricing ModelFreemium , Subscription

Silver

Free

Features

Unlimited Surveys
Unlimited Questions Per Survey
1000 Responses Per Survey

Gold

$19 /Month

Features

Includes features of Silver plan, plus
24x7 Email Support (On Priority)
Custom Branding
Data Export (CSV,XLS)
Custom User Info Collection

Platinum

$39 /Month

Features

Includes features of Gold plan, plus
Phone Support
Multi Language Support
Slack Integration
Custom Analytics / Presentation
Password Protected Surveys

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Disclaimer: The pricing details were last updated on 20/03/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about FeedbacQ pricing.

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