BugHerd Pricing, Reviews and Features (April 2024)

About BugHerd

BugHerd is a bug tracking and reporting solution specially developed for websites and online applications. This software makes it simple to gather, manage, and act on your client's website feedback. Agencies, designers, developers, marketers, and project managers absolutely love this tool as it reduces their work to a very great extent. BugHerd is the most effective platform for gathering, organizing, and acting on website feedback. Its bug-tracking software is extremely useful and functions similarly to sticky notes on a website. You may use this user-friendly browser extension to pin feedback to a webpage, which can include screenshots and videos. All pinned feedback receives contextual metadata by default. Feedback prompts the creation of task cards, which aids in the management of your workflow. BugHerd is one of the most user-friendly and effective bug tracking solutions available. It's a no-brainer to add this tool to your arsenal because it has simple steps, the ability to pin bugs like sticky notes, and the confidence of a large client base. Also, the software offers a free trial version along with a wide range of premium plans to choose from.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $39.00.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

85%
Reviews

74%
Momentum

62%
Popularity

84%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

Business Hours, Online

BugHerd Features

Show Feature Explanation

Show Missing Features

Bug Tracking Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

85%

Issue Tracking

Helps to manage and maintain issue logs and its activity

Dashboard (Bug Tracking)

Monitors bug activity and latest updates of an assignment for a team or project

Role Management

Helps regulate access to systems, based on individual roles

Reports

Comes with reporting capabilities and features custom pre-built reports

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Storage and Retrieval

Helps to store, retrieve (search) and organize bug information

Release Management

The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Filtering

To match the instances against a set of search criteria.

Backlog Management

Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment

An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

BugHerd Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Standard $39.00 $39.00 per user / month

For 5 members

Features

Unlimited Projects
Unlimited Guests
Screenshots (via Browser extension only)
Slack, Github, & Basecamp integrations
10 GB storage

All Plan:

Switch plans any time you like
Exceptional support
Secure payment options
Free 14 day trial

Studio $59.00 $59.00 per user / month

For 10 members

Features

Includes everything in Standard plan, plus
Zapier Integration
Annotations (via Browser extension only)
20 GB storage

Premium $109.00 $109.00 per user / month

For 25 members

Features

Includes everything in Studio plan, plus
Custom logo
Screenshots (without a Browser Extension)
Guests can see feedback from other guests
50 GB storage

Deluxe $189.00 $189.00 per user / month

For 50 members

Features

Includes everything Premium plan, plus
150 GB storage

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 15/11/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about BugHerd Pricing.

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BugHerd Reviews

User Rating

4.8/5 (Based on 159 Ratings)

Ratings Distribution

Excellent
78.6%
Very Good
20.1%
Average
0%
Poor
1.3%
Terrible
0%

Do You Use BugHerd?

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Review Summary

BugHerd is praised for its user-friendly interface, intuitive bug tracking and reporting features, seamless integration with various development tools, and responsive customer support. Users appreciate its ability to streamline the bug tracking process, facilitate collaboration among team members, and improve the overall quality of their software products. While some users mention occasional glitches and performance issues, the majority of reviews highlight BugHerd's effectiveness in enhancing team productivity and ensuring efficient bug management.

Pros

Seamless bug tracking and management system: Easily track and prioritize bugs, assign tasks, and collaborate with team members.
Userfriendly interface: Intuitive design simplifies bug reporting and tracking, making it accessible to users of all skill levels.

Cons

Limited customization: Lacks the ability to extensively customize fields, workflows, and reports, which may not meet the specific needs of some teams.
Integration challenges: May require additional effort to integrate with certain thirdparty tools and systems, potentially limiting its compatibility with existing tech stacks.

BugHerd User Reviews

AI-Generated from the text of User Reviews