Breqo

About Breqo

Deep Dive with Clara AI

Breqo is an AI-powered customer support and lead management platform built for businesses that want to automate customer communication while keeping control of the customer experience. Businesses can create AI assistants using their own website content, documents, enabling relevant, business-specific answers. Breqo can be deployed on a website to handle common customer inquiries, engage visitors, capture leads, and reduce the workload on support teams. Customer conversations can be managed, while contacts can be organized through lead management tools. When a conversation requires human attention, teams can take over seamlessly. By bringing AI customer support, website chat, lead capture, contact management, and human handoff into one platform, Breqo helps businesses respond faster, improve customer engagement, and turn more conversations into qualified opportunities. It is designed for companies seeking a practical AI chatbot and CRM solution for scalable support and sales operations. • AI-Powered Customer Support: Automate customer inquiries with AI assistants that provide instant, business-specific responses. • Custom AI Knowledge Base: Train AI assistants using your website content, documents, FAQs, and other business information. • Website AI Chatbot: Deploy AI assistants directly on your website to engage visitors and answer questions 24/7. • Multi-Channel Communication: Connect customer conversations across multiple communication channels from one platform. • Lead Capture & Management: Capture potential customers automatically and organize leads for efficient follow-up. • AI Lead Qualification: Engage prospects, understand their requirements, and help identify qualified sales opportunities. • Integrated CRM Dashboard: Manage contacts, leads, conversations, and customer information in one centralized dashboard. • Human Handoff: Seamlessly transfer conversations from AI to human agents when personalized assistance is required. • Automated Customer Engagement

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Pricing

Free Trial Available
Offers Free-forever plan.
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Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Not available

Modes of Support

24/7 (Live rep), Online

Breqo Features

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Chatbots Features

Transfers/Routing

Query Suggestions

Pre-Configured Bot

Language Detection

For Sales/Marketing

Chatbot

Automated Responses

Augmented Analytics

AI/Machine Learning

Natural Language Processing

Generative AI

Lead Capture

Provides webhooks and integrations to capture lead information

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Code-free Development

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

CRM Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting outcomes based on performance and historical data.

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Customization

Helps to customize the system for use in industry-specific use cases

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Referral Tracking

Track and manage your referred customers.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Customer Self-Service Features

Integration with CRM/Helpdesk Systems

Multi-Channel Support

Search & Content Discovery

AI Chatbots & Virtual Assistants

Ticket Submission & Tracking

Knowledge Base & FAQs

Self-Service Portal

Reporting & Analytics

Workflow Automation

Automatically execute mundane and repetitive processes or workflow so that employees can focus on productive work

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Lead Capture Features

Multi-channel Capture (Web, Chat, Social)

Integration with CRM & Marketing Tools

Lead Qualification & Scoring

Data Collection & Storage

Lead Capture Forms & Landing Pages

Real-Time Alerts & Notifications

Automation & Workflow Triggers

Reporting & Analytics

Breqo Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Free Free

Try Breqo on one assistant.

Free forever

1 AI assistant
Up to 100 pages
Up to 200 AI replies
Up to 100 AI actions
1 team member
Up to 100 custom Q&A
Standard AI model

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