VoIP.ms Alternatives and Competitors

Dialpad Talk is a flexible and scalable business phone system. However, the available features make it go beyond merely a phone system. For clients can use this particular to connect to groups, send multiple messages at once and have seamless video conferences. The platform has been designed in a manner to provide client organisations with the required flexibility for communications, offering a whole range of channels to choose from. Phone number porting is another of the features that make Dialpad Talk a convenient option for most businesses. In-built support allows porting phone numbers with absolute ease and zero hassles. Further, Dialpad Talk gets completely integrated CCaaS support for businesses having their contact centres and support teams. Simply put, it allows contact centres to make and manage calls from the same platform simultaneously while handling customer-centric calls and queries. Forwarding calls to a maximum of five contacts at a time is again a noteworthy feature found within.

GoTo Connect is a customizable, scalable, all-in-one cloud phone and meeting system with everything businesses need to connect from anywhere: customizable business phone features, integrated video conferencing from GoTo Meeting, team chat and contact center functionality.

RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making.

Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce.

A cloud-based virtual PBX service loaded with calling features for enterprise level businesses. Business phone solution that offers internet packages, voice mobility, SIP trunking, and more.

Grasshopper is a virtual phone system designed for small businesses. It adds a business line to users’ personal phone numbers allowing them to keep personal and professional communication separate and easy to manage. This intuitive phone service management software delivers a variety of advanced features that take care of business communication and office management-related tasks in an efficient way. Also, Grasshopper helps users keep their personal numbers private and offers a separate line to streamline business calls smartly. It alerts users of any incoming business calls and delivers facilities like custom greetings, extensions, and call rerouting for effective business process management. Furthermore, users can also get access to this platform through various devices to stay connected at any time. The platform also helps users avoid busy signals on calls by letting them take multiple calls on different devices and cater to client-specific needs simultaneously. Also, facilities like business texting, voicemail transcription, call forwarding and an AI receptionist offered by Grassshpper helps businesses optimize communications without compromising the quality.

Fuze as a video conferencing software helps organisations to set up video conferences with up to 1000 participants. The software is suitable for a wide range of events including one-on-one check-ins, sales presentations, team meetings, training sessions, company town halls and marketing webinars. It comes loaded with a variety of tools that participants need to communicate their ideas. They can depend on inbuilt features to continue screen sharing, utilise whiteboard, upload content, take meeting notes and engage in group or private chats with other participants. Companies can use Fuze to connect groups of coworkers and external parties easily with one-on-one or group messages, conveniently. Users can even synchronise the software with Google or Microsoft Outlook calendar, eliminating out confusion regarding availability dates. In addition, they can also schedule or organise meetings, make calls and sync contacts from their Microsoft and Google collaboration suits. Moreover, organisations are provided access to trend analysis and a centralised overview of their communication platform by this particular platform.

Jive Voice is a cloud-based, business-class hosted VoIP business system that provides hosted VoIP solutions to both small and medium-sized businesses. Jive Voice was designed with customizability in mind, so it can be tailored to fit the needs of any company. Call analytics, auto-attendants, call recording, dial plan editor, auto-divert, cloud PBX, auto-reject, call monitoring, sophisticated ring strategies, call queue, call forwarding, and pre-call are just a few of its key features. Jive Voice is a VoIP business system and it is cloud-based with a set of unified communication. Jive Voice allows you to prepare ahead of time and customize call schedules with your preferred dial plan. It has a simple dial plan builder that allows you to graphically map out call flows using a drag-and-drop canvas. It is a well-known piece of software that is utilized by a variety of large and small businesses. With the facts at your disposal, you should be able to make an informed purchase of Jive Voice that you will not regret. It offers a free trial and multiple premium plan options to fit every type of requirement and budget.

Everything your team needs to connect better with prospects, customers and with each other. Set up your cloud PBX in minutes. Add numbers and users in one click. Make unlimited calls to 110 destinations. Integrate with leading CRM and Helpdesk tools. Call center tools, supervision and coaching features. Video conferencing and group messaging.

Talkroute is a cloud-based virtual phone system that provides businesses with an enterprise-level phone system that can be accessed from any device, no matter where user are. With Talkroute, user can leverage the power of a PBX system, complete with auto attendants, extensions, and call routing, without having to purchase or maintain any special equipment. Instead, user can use existing mobile phones, desktops, and other devices to access the Talkroute system. This allows to have a business-level phone system no matter where user are n the office, at home, or on the road. Talkroute makes it easy and affordable to set up a virtual phone system that fits the needs of business.

VoIPstudio is a VoIP phone service for managing communication solutions.The software has a full set of PBX functionality as well as CRM integration.You may construct virtual conA phone system to automate your business reference rooms with personalized messages and musical interludes for callers on hold with VOLPstudio. Advanced VoIP features include configurable ACD queues for managing inbound traffic and effectively distributing calls. The software is used by small, medium, and large businesses. You get all the capabilities you need to construct a call center right out of the box with VoIPstudio! You can record limitless calls with VoIPstudio to ensure regulatory compliance, train agents, and integrate records directly into CRMs like Zoho, Oracle Sales Cloud, and Salesforce. VoIPstudio gives you the tools you need to connect your teams from anywhere, making remote collaboration easier than ever. Furthermore, all of our customers have access to free business features such as conference calls, video conferencing, group chat, and sharing.

RingByName is designed to help create better relationships with your customers with its built-in intelligent routing and customer relations software. Track all interactions with customers and prospects, enabling you to make more sales and provide better service. The Virtual Receptionist will answer your business phone 24/7 and greet your client by name. Voicemail to email will deliver messages so they can be heard on any device.

Yodel is the cloud based business phone solution that seamlessly integrates with teams and workflows. The virtual assistant answers calls, gives insight about the caller and puts the call through to team members and applications.

Vodia PBX is a hybrid IP-PBX software with a complete suite of business telephony features serving industries such as healthcare, hospitality, education and call centres alike. Vodia PBX offers a variety of productive services that are trusted by prominent companies such as Cisco, Easybell, Twilio and Hexanet among others. This phone systems platform comes loaded with a multitude of advanced features, helping businesses handle calls between multiple parties in an effortless way. Users can connect calls via extensions that have their own time zones, language and specified ringtones saved for better call organisation. Moreover, all the available extensions come with their own mailboxes, facilitating easy voice message saving and restoration. Inter-team collaboration lets users group, share or move messages to relevant mailboxes, facilitating faster responses. Moreover, real-time integration facilities offered by the software with external CRMs like Zoho, Hubspot and Salesforce ensures seamless connection and telephony services in an efficient manner.

Ring4 software is a Phone system in the cloud and can be used on any devices. Ring4 mobile numbers can let you call, text & receive voicemails via the app over data or WiFi. The app comes with call recording and video conference. It supports Mobile Android and iOS. Small, Medium and Large companies make use of the software.

HotTelecom software is a platform used to manage virtual numbers with a SIP account and can prompt response to your request to support customers. The software offers tools to forward your calls to telegram covering more than 90 countries. Record Calls for better conversations and measure the statistics on calls in real-time to manage workflows.

CommPeak is a cloud computing model that makes business communications easier and more affordable. It provides a contact center solution that is highly customizable to use. Commpeak is an innovative tool that can be altered to meet all business requirements. The tool is designed to discover the operational efficiencies of a business person. This call center cloud solution provides global coverage to expand the network with its SIP trunk and VoIP termination. Furthermore, it has a CommPeak Dialer with automation power to boost productivity in sales. Its Cloud PBX helps to manage and track customer communication. Also, it has a WebRTC softphone that is free to communicate effectively. TextPeak is also an additional feature of CommPeak to send, analyze or control text communication with high-quality SMS routes. Its enterprise-ready services protect all data with end-to-end encryption and international security standards. SMS Messaging API, LookUp, and Speech-to-Text are additional tools of this model.

Optimizing Call Center Efficiency with Softphone.Pro. Handling hundreds of customer calls each day puts immense pressure on call center staff to quickly access information, smoothly navigate systems, and efficiently log details. Softphone.Pro streamlines these pain points to improve agent productivity and call center oversight. The intuitive softphone interface equips each agent station with larger, clearly labeled buttons to drive call actions and screen navigation in just two clicks. This simplifies workflows so agents can focus on customer conversations instead of hunting for the next button press. Operations managers gain rich visibility into staff performance through 15 real-time reports and charts plus a detailed call log with click-to-play call recordings. Dashboard analytics spotlight both individual and team metrics over custom timeframes to pinpoint what’s working and what needs improvement. Granular data exports to Excel provide additional analysis when needed. Oversight extends beyond the numbers to include random screen captures and live webcam views of active agent stations. This allows managers to remotely monitor activity in real-time when coaching opportunities arise. By combining simplified agent tools with robust oversight analytics, Softphone.Pro gives call center leadership the well-rounded insights needed to boost efficiency through good decision making. Agents benefit from streamlined workflows, helping them handle more calls per day. Customers get faster service and better outcomes. Ultimately Softphone.Pro optimizes call center operations for all involved - agents, managers, and customers alike.

FluentStream Business phone system is designed with call centers in mind. It offers offers fully hosted (VoIP) telecommunications service for business. FluentStream has reinvented business phone systems. FluentStream can manage all sizes of business and works.

iPlum is a VoIP application designed to help businesses implement interactive voice response (IVR)-based automatic call attendants and manage calls and messages using the internet or phone's network.