Home/Enterprise Wiki Software/Document360/Document360 AlternativesUpdated on: December 7, 2022
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Document360 Create a comprehensive knowledge base for customers

Document360 Alternatives and Competitors

(51 Alternatives found)
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Top 5 Document360 Alternatives

Confluence - Project Management Software
85%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Confluence

Robust project Collaboration with a host of social features
(6,934 Ratings)

Confluence pricing: Starts at $8.33. Offers Free-forever plan.

What is Confluence and how does it work?

Confluence is a powerful platform for managing online projects related to any kind of functional departments, be it marketing, finance, legal or human resource. It enables the user to plan projects, form communities, discover, share and discuss ideas, ask for recommendations and gather feedback from the team members, making it quick and simple to complete the task conveniently. It can also be integrated with JIRA software that helps in tracking issues and bugs, resolving issues with the help of function-rich tools such as ready-made templates, in-line comments, @-mentions, page likes etc., so that the project work can be organized and executed smoothly. show more

Document360 vs Confluence | Confluence Alternatives
Notion - Enterprise Wiki Software

Notion

Notes, Project Management, Collaboration, and Knowledge Base Tool
(428 Ratings)

Notion pricing: Starts at $4.0. Offers Free-forever and Custom plan.

What is Notion and how does it work?

Notion is a comprehensive management tool that lets users write, plan, collaborate, and organize. It aims to eliminate the need for several tools by bringing multiple functionalities in one software. It offers features for notes and documents with lists made of checkable elements that also get struck out once checked. Notion even offers functionality to create and maintain a neat and categorized knowledge base for the team. Users can manage their tasks & projects using Kanban layout boards, a calendar, and list views. Tasks and issues can be created and maintained and their related info can be tracked. Statuses can be changed and team collaboration is possible. The tool also has the functionality to manage spreadsheets and databases. Users can also access several keyboard shortcuts using slash (/) commands. The UI is drag-and-drop friendly. Notion also embeds several other apps including Google Sheets, Docs, Drive, Maps, Figma, Invision, Framer, Twitter, and more. show more

Document360 vs Notion | Notion Alternatives
Helpjuice - Help Desk Software
80%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Helpjuice

A Simple Knowledge Base Software
(29 Ratings)

Helpjuice pricing: Starts at $120.0.

What is Helpjuice and how does it work?

Helpjuice software is a Knowledge base tool used to scale your customer support and increase team collaboration. The software offers a search engine tool and can customize your knowledge base as per your requirements. Integrate into our existing support process and grow your global base of customers with multi-language support in minutes. Customer Service sectors, Small and Medium companies make use of the software. show more

Document360 vs Helpjuice | Helpjuice Alternatives
Microsoft SharePoint - Collaboration Software

Microsoft SharePoint

Ensure efficient communication between teams
(11,251 Ratings)

Microsoft SharePoint pricing: Starts at $5.0.

What is Microsoft SharePoint and how does it work?

Microsoft SharePoint enables efficient collaboration between teams, helping companies to share and manage content besides applications and knowledge, facilitating efficient business outcomes. The software promotes collaboration between teams by allowing individual members to share files, news, data and resources alike. They can even customise their site to streamline the workflow of the entire team. Microsoft SharePoint helps users to build an intranet network of their own that can be used to enable cohesion between members and send information to every employee quickly. It also drives organisational efficiency by enabling users to share common resources and applications over home websites as well as on external portals. Further, with Microsoft SharePoint, team members can easily find the required information simply by searching through keywords. This information can be used later to make decisions and guide actions accordingly. Furthermore, companies can even accelerate their productivity levels by transforming processes, irrespective of the fact that whether these are simple tasks like approvals and notifications or complex ones like an operational workflow. show more

Document360 vs Microsoft SharePoint | Microsoft SharePoint Alternatives
ClickHelp - New SaaS Software

ClickHelp

Author and collaborate on technical documents
(52 Ratings)

ClickHelp pricing: Starts at $55.0.

What is ClickHelp and how does it work?

ClickHelp is an online documentation tool that allows users to create and translate online FAQs, help files, user manuals, knowledge bases, guides, and publish them instantly. Also, businesses can depend on streamlining documentation tasks and facilitating team collaboration based on insightful reports. With the capability to launch documentation sites quickly, ClickHelp saves time in all the stages of the documentation life cycle. Users can easily migrate any existing content from other tools in various formats. The platform even helps businesses to monitor teamwork between departments by bringing SMEs, developers, technical support specialists, and marketers together in a single workflow. ClickHelp offers a unique user experience as it is easy to learn and implement. Plus, the platform extends high-quality customer service and consistent hosting facilities across the globe with encrypted backups. ClickHelp supports the translation module to quickly create a multi-language documentation site and establish a convenient translation process with automatic synchronization of changes and progress reports. show more

Document360 vs ClickHelp | ClickHelp Alternatives

Products Similar to Document360

Archbee - Enterprise Wiki Software

Archbee

Ultrafast knowledge base for your teams & customers
(127 Ratings)

Archbee pricing: Starts at $15.0. Offers Free-forever plan.

What is Archbee and how does it work?

Archbee is an exclusive document and information management software for every organisation to increase their team’s efficiency effectively. It assembles team and product knowledge in one place. Archbee allows businesses and their teams to easily build knowledge bases, documentation sites, internal wikis, API references, architecture diagrams, developers guides and more. The software helps teams to communicate asynchronously, making them more effective and remote-ready. It comes equipped with a custom algorithm that allows users to search information easily whenever required. It also helps businesses to know and deliver what their team members and customers are looking for. Another interesting feature of Archbee is that users can find any information from its history if the need arises. Companies can choose to keep their knowledge base accessible for the public or keep it private at their own will. They can also make it available for only selected users, like team members or specific customers. show more

Document360 vs Archbee | Archbee Alternatives
GitBook - Enterprise Wiki Software

GitBook

Break knowledge silos with GitBook
(60 Ratings)

GitBook pricing: Starts at $6.4. Offers Free-forever and Custom plan.

What is GitBook and how does it work?

GitBook is an enterprise wiki software that enables you to create attractive documents for your users and to consolidate your team's information for enhanced collaboration. It offers a sophisticated editor to work on your documents without the need of any technical or design skills. GitBook is a versatile tool for sharing and collaborating for all types of information. With GitBook, you can publish your documents anywhere in seconds because they are fully designed and drafted by you. You can sync your markdown files and convert them to beautiful documents in a matter of seconds. For greater productivity, you can consolidate your knowledge and interact with your team in a single, well-organized workplace and ensure that everyone is on the same page. The platform provides a knowledge-sharing environment for your team to create great-looking documentation for your users with it. It also offers insights for your users that's perfect for them, and can easily integrate with your API. It is available free of cost and can synchronise great-looking documentation with your GitHub project easily and effectively for enhanced collaboration. show more

Document360 vs GitBook | GitBook Alternatives
Zoho Wiki - Enterprise Wiki Software

Zoho Wiki

The best knowledge management software for every team out there
(75 Ratings)

Zoho Wiki pricing: Zoho Wiki Offers Free-forever plan.

What is Zoho Wiki and how does it work?

Zoho Wiki is a knowledge management software and sharing tool, that fulfils the particular needs of different knowledge management teams at a go. Zoho Wiki makes it easier to assign employees to newly created workspaces, customise the portal and stay updated with the latest trends and discoveries. Clients can create a centralised repository for information where team members can collectively contribute their share of knowledge. This enables exposure to personal and new ideas that might become game-changers in the long run. The information uploaded in the repository is entirely safeguarded with reliable security protocols. Security measures for each page can be set individually with fine-grained accessibility. The interface of Zoho Wiki can be changed to accommodate the brand needs with relevant themes and even the brand logo if necessary. Banners can be personalised to create a look that is attractive and exclusive. The Zoho Wiki editor is one of the simplest editing tools that is used to create modifications without hassles. show more

Zoho Wiki Alternatives
Verizon Knowledge Assist - Enterprise Wiki Software

Verizon Knowledge Assist

Give your agents the answers they need at their fingertips
(0 Ratings)

Verizon Knowledge Assist pricing: Verizon Knowledge Assist Offers Custom plan.

What is Verizon Knowledge Assist and how does it work?

Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information. Knowledge Assist empowers your agents to provide quick, accurate and consistent answers, while helping improve performance and efficiency. show more

Verizon Knowledge Assist Alternatives
KnowledgeOwl - Enterprise Wiki Software

KnowledgeOwl

Better knowledge base software
(348 Ratings)

KnowledgeOwl pricing: Starts at $79.0.

What is KnowledgeOwl and how does it work?

KnowledgeOwl is helping make the world a better place with great customer service and powerful knowledge base software. Use the open API to build your own integrations, pushing information into and pulling information out of KnowledgeOwl. Recover an auto-save in case you left an article without saving. Auto-save takes a snapshot every 30 seconds. Create a blog-style category that will display its content as a paged set of results in reverse chronological format or display order. Ensure that your knowledge base URLs are always encrypted over a secure connection. show more

KnowledgeOwl Alternatives
TWiki - Enterprise Wiki Software

TWiki

Open Source Enterprise Wiki and Web Application Platform
(15 Ratings)

TWiki pricing: TWiki Offers Free-forever plan.

What is TWiki and how does it work?

TWiki is a flexible, powerful, and easy to use enterprise wiki, enterprise collaboration platform, and web application platform. It is a Structured Wiki, typically used to run a project development space, a document management system, a knowledge base, or any other groupware tool, on an intranet, extranet or the Internet. Upload and download any file as an attachment to a page by using your browser. This is similar to file attachments in an e-mail, but it happens on web pages. show more

TWiki Alternatives
Slite - Enterprise Wiki Software

Slite

Team Collaboration and Knowledge Sharing Tool
(105 Ratings)

Slite pricing: Starts at $6.67. Offers Free-forever and Custom plan.

What is Slite and how does it work?

Slite is a collaborative tool for companies to bring their complete team on the same page while working on projects. It helps team members to share ideas with each other with the help of a collaborative editor. The editor has been designed in a way that helps users to focus more on their writing, taking away the hassle of handling text formatting. At the same time, users can add extra bits of information to their text such as checkboxes, note links, images, attachments, embeds, tables and more. Users can structure the information that has been presented by team members. And through the highlight section, they can discover the most prominent information and track all the latest activities. A powerful search algorithm then makes it easy for every team member to find specific information in every note. show more

Slite Alternatives
Guru - Enterprise Wiki Software

Guru

Get the business-related job done seamlessly
(1,413 Ratings)

Guru pricing: Starts at $14.0. Offers Custom plan.

What is Guru and how does it work?

Guru is a collaborative knowledge management solution that provides individuals and teams with the knowledge they need to complete their job successfully. The software helps them to reduce search time for the right information so they could respond to individual customers’ questions quickly and easily. The solutions Verification and Browser Extension ensures that employees will always have access to information that they need to finish their job confidently. It also makes it easier for new employees to find the right information quickly. This helps businesses to thrive, and reduces the cost of administrative support. Guru sends Knowledge Alerts in real-time to team members about new releases, updates and more and also sends a notification to users that their team members have seen the information. If the users missed their meeting, then they can access critical information shared by other attendees on the go. Guru not only organizes the information but also delivers appropriate context facilitating better work management. show more

Guru Alternatives
Wiki.js - Enterprise Wiki Software

Wiki.js

Extensible open source Wiki software
(0 Ratings)

What is Wiki.js and how does it work?

Running on the blazing fast Node.js engine, Wiki.js is built with performance in mind. Fully customize the appearance of your wiki, including a light and dark mode. You'll be ready to go within minutes! Step-by-step install guides are available for all platforms. Whether it's on a tiny Raspberry Pi or on a high-performance VM in the cloud, Wiki.js intelligently make use of the available resources. show more

Wiki.js Alternatives
LearnLode Enterprise - Enterprise Wiki Software

LearnLode Enterprise

Unlock The Value of Your Enterprise's Knowledge
(0 Ratings)

LearnLode Enterprise pricing: LearnLode Enterprise Offers Custom plan.

What is LearnLode Enterprise and how does it work?

LearnLode allows you to create, manage and share knowledge resources. This ensures that everyone can easily access your valuable knowledge and protects against knowledge loss if a team member leaves. Reduce wasted time spent looking for information and help everyone on your team to get the job done, faster. Bring all the resources that your team needs together in one place. No more digging around in shared folders, email circulars, and intranets for up-to-date project information. Use the powerful analytics tool to understand how your knowledge operations are performing. This allows you to analyze and optimize your processes to help people to get to the results quickly. show more

LearnLode Enterprise Alternatives
KMS Lighthouse - Enterprise Wiki Software

KMS Lighthouse

The ultimate knowledge management system
(20 Ratings)

KMS Lighthouse pricing: KMS Lighthouse Offers Custom plan.

What is KMS Lighthouse and how does it work?

KMS Lighthouse is an advanced knowledge management system that transforms your customer experiences without having to worry about the complexity of several supplier relationships. It offers you an AI-powered knowledge solution to provide correct, timely information across your omnichannel journey. This platform follows your consumers wherever they go, assisting you in providing correct responses on-the-spot. With KMS Lighthouse, your call center knowledge management system functions as a personal assistant to answer all of your on-the-job queries. It enables your customers to get information straight from your company's website, chat, bot, or virtual assistant using self-service AI knowledge-based solutions, which are available every time. You get comparison tools that search and display product or competitor information side by side, as well as organized templates and guided decision-trees for efficient consumer interactions. The KMS knowledge base can be put into virtual assistants for increased productivity and quick, correct responses. Additionally, agents can utilize Lighthouse to give comments on documentation or deflect support or service issues, ensuring that consumers get the answers they need on the web, via chat, or in person. show more

KMS Lighthouse Alternatives
Slab - Enterprise Wiki Software

Slab

Better organize your internal company documentation
(0 Ratings)

Slab pricing: Starts at $35.0. Offers Custom plan.

What is Slab and how does it work?

Slab is a knowledge management solution that allows the user to better manage and organize the company’s documentation. Slab helps to organize the company’s content according to folders and tag, and using as many hierarchical topics as the user like that can then be easily structured and viewed by everyone. Slab comes with a real-time collaborative editor that ensures everyone is working from the latest version, and nobody overwrites anyone else’s content updates, even when they are editing a document at the same time. Slab provides Admin Insights, to check out which content is being viewed most often, which pieces of content people find most useful, and see what kind of questions people have about the content. show more

Slab Alternatives
Bloomfire - Enterprise Wiki Software

Bloomfire

Centralise knowledge and insights to empower the workforce
(651 Ratings)

Bloomfire pricing: Starts at $899.0. Offers Custom plan.

What is Bloomfire and how does it work?

Bloomfire is a comprehensive knowledge engagement platform that helps businesses collect and centralise knowledge and insights that exist across the entire organisation. It also makes this knowledge available to employees so they can do their work best, irrespective of the time and place. The gathered knowledge empowers team members to make decisions with confidence and facilitates the collective growth of the organisation. The software makes it easy to share, find and collaborate on the knowledge that exists across the organisation. There are various texts, charts, images, audio and video formats available to share the knowledge among colleagues and customers. Bloomfire helps companies to focus on customer insights. It enables stakeholders across teams and locations to use market research while making business decisions. The platform provides on-demand knowledge to support agents and empowers them to offer exceptional customer service. Features like on-demand knowledge, seamless communication and a personalised way to access information make Bloomfire an important tool to improve any organisation’s performance. show more

Bloomfire Alternatives
WittyParrot - Enterprise Wiki Software

WittyParrot

Get your company’s communication metrics streamlined in a simple way
(0 Ratings)

WittyParrot pricing: WittyParrot Offers Custom plan.

What is WittyParrot and how does it work?

WittyParrot is a content management and productivity monitoring platform that helps companies to improve speed, consistency and control over their communication system. Brands can depend on the software to solve communication-related problems in real-time, besides organising unstructured content (raw texts, videos, graphics, email and links) as well as structured content (full documents) as per need. They can also discover and capture even a tiny piece of information that is valuable to understand consumers. Further, with WittyParrot, admins can leverage access control over information that can be used to create their own knowledge base. Also, a consistent and responsive experience provided by the software keeps the employees proactive, allowing them to work in both ways online and offline. The platform helps users to find and reuse the right information quickly, into the document, email and presentation they are working on. Moreover, they can also track the effectiveness of the incorporated information by analysing the acquired ratings, sharing ratio and comments. show more

WittyParrot Alternatives
Teamemo - Enterprise Wiki Software

Teamemo

Simple knowledge management for teams
(0 Ratings)

Teamemo pricing: Teamemo Offers Free-forever plan.

What is Teamemo and how does it work?

Teamemo offers a workspace to store all your information and data in one central location and to link them with each other. Teamemo is the ideal platform to keep your knowledge fast, easy and accessible for you and your team. Teamemo is the best platform to easily preserve your knowledge accessible for your whole team. Write with a What You See Is What You Get (WYSIWYG) Editor directly in your browser. show more

Teamemo Alternatives
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