ClickHelp

About ClickHelp

Deep Dive with Clara AI

ClickHelp is an AI-powered online documentation tool that allows users to create and translate online FAQs, help files, user manuals, knowledge bases, guides, and publish them instantly. Also, businesses can depend on streamlining documentation tasks and facilitating team collaboration based on insightful reports. With the capability to launch documentation sites quickly, ClickHelp saves time in all the stages of the documentation life cycle. Users can easily migrate any existing content from other tools in various formats. The platform even helps businesses to monitor teamwork between departments by bringing SMEs, developers, technical support specialists, and marketers together in a single workflow. ClickHelp offers a unique user experience as it is easy to learn and implement. Plus, the platform extends high-quality customer service and consistent hosting facilities across the globe with encrypted backups. ClickHelp supports the translation module to quickly create a multi-language documentation site and establish a convenient translation process with automatic synchronization of changes and progress reports.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $165.00.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Individuals

API Support

Available

Modes of Support

Online

ClickHelp Features

Show Feature Explanation

Show Missing Features

Help Authoring Tool (HAT) Features

Integration with Documentation Tools

Search & Indexing

Collaboration & Review Workflow

Content Reuse & Single Sourcing

Template & Style Management

Content Authoring & Editing

Multi-Channel Publishing

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Document Generation Features

Reporting & Document Tracking

Access Control & Security (encryption, audit trails)

Workflow Automation & Document Routing

Multi-Format Output (PDF, DOCX, HTML)

Dynamic Content & Conditional Logic (rules-based)

Template-Based Document Generation

API & Integration Support

E-Signature Integration

Bulk/Batch Document Generation

Data Integration & Auto-Population (CRM, databases)

Document Management Features

Document Assembly

Helps in creating a document on an automated basis

Document Archiving

Helps in storing documents which have become obsolete but is important as historical data

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Optical Character Recognition - OCR

Helps in converting scanned paper documents into editable files

Offline Access

Allows users to access files and documents in offline mode

File Type Conversion

Helps in converting one file type into another without compromising the data quality and visibility

File Recovery

Helps in recovering lost, inaccessible, damaged or deleted files from a hard drive or disk

e-Signature

Electronic Signatures help users to sign their digital documents remotely

Document Retention

Helps in deleting automatically confidential files at a certain point of time, transfer file to new folders or to specified people to avoid misuse of vital information

Document Indexing

Allows tagging documents with separate search-friendly terms to make them easily accessible.

Compliance Tracking

Helps in tracking and monitoring and auditing all the regulatory compliance requirements

Reporting

Sends instant status reports about the task with customer feedback

Full Text Search

Allows and helps in searching for a single or a collection of computer-stored documents in a full-text database.

Collaboration

Helps you safely share data with only those who matter and enhances your teamwork

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Custom Workflows

Facility to create workflows with custom stages, process, and status.

Content Management

Helps you to create and customize your contents to make user and SEO friendly

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

ClickHelp Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

MONTHLY YEARLY

Starter $165.00 $194.00 per month

Features

1 documentation site
Unlimited projects
500 topics (pages, articles)
Unlimited reader accounts
2 contributors for free
5GB file storage

Modules

Workflow & Review
Permission management
Reporting

Start Free Trial

Growth $278.00 $325.00 per month

Features

1 documentation site
Unlimited projects
Unlimited topics (pages, articles)
Unlimited reader accounts
5 contributors for free
15GB file storage

Modules

Workflow & Review
Permission Management
Reporting
Branding
API Documentation Tools

Start Free Trial

Professional $550.00 $640.00 per month

Features

1 Documentation site
Unlimited projects
Unlimited topics (pages, articles)
Unlimited reader accounts
10 contributors for free
30GB file storage

Modules

Workflow & Review
Permission Management
Reporting
Branding
API Documentation Tools
API & Extensibility

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 08/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ClickHelp Pricing

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ClickHelp Reviews

User Sentiments

User-Friendly Interface, Excellent Customer Support, Collaboration Features, Content Reuse Features

Lack of Granular Permission Control, Occasional Slow Performance, Limited Customization Options for Templates, Unclear UI Elements

Do You Use ClickHelp?

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Review Summary

ClickHelp is highly praised for its user-friendly interface, ease of collaboration features, and version control capabilities. Users appreciate its customization options, responsive design, and excellent customer support. While some users find the UI a little tricky to navigate and wish for more robust customization tools, the platform's ability to centralize documentation management, streamline workflows, and facilitate seamless content reuse makes it a valuable tool for technical writing teams.

Pros

ClickHelp offers a centralized platform for managing all documentationrelated activities.
It provides a userfriendly interface, collaboration features, version control, and revision history.
The tool is highly customizable with responsive design, making it suitable for various needs.
ClickHelp offers exceptional customer support with quick response times.

Cons

There is a lack of a dashboard navigation option.
Some users find the numerous options overwhelming, although they may be useful for other users.

ClickHelp Reviews

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Projects

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Report Center

Reader Interface

ClickHelp FAQs

What is ClickHelp used for?

ClickHelp is Help Authoring Tool (HAT) Software. ClickHelp offers the following functionalities:

Integration with Documentation Tools
Search & Indexing
Collaboration & Review Workflow
Content Reuse & Single Sourcing
Template & Style Management
Content Authoring & Editing
Multi-Channel Publishing
Version Control

Learn more about ClickHelp features.

How much does ClickHelp cost?

The pricing for ClickHelp starts at $165.00 per month. ClickHelp has 3 different plans:

Starter at $165.00 per month.
Growth at $278.00 per month.
Professional at $550.00 per month.

Learn more about ClickHelp pricing.

Does ClickHelp offer a free plan?

No. ClickHelp does not offer a permanent free plan. Instead, it offers a 14-day free trial with full access to all features, and you don't need to provide a credit card to sign up. During the trial, you can use the platform as if you had the Professional plan, including advanced features and the translation module.

Learn more about ClickHelp pricing.

What are the top alternatives for ClickHelp?

Here`s a list of the best alternatives for ClickHelp:

Does ClickHelp provide API?

Yes, ClickHelp provides API.