Give your agents the answers they need at their fingertips
Knowledge Assist uses AI to empower your contact center agents with accurate, relevant information in real time. It blends highly crafted responses, integrates to relevant data sources, and reads internal and external websites and documents to create an evolving knowledge base that assembles the most relevant information. Knowledge Assist empowers your agents to provide quick, accurate and consistent answers, while helping improve performance and efficiency.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
Verizon Knowledge Assist Custom
Features
Disclaimer: The pricing details were last updated on 22/06/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Verizon Knowledge Assist Pricing.
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What are the top alternatives for Verizon Knowledge Assist?
Does Verizon Knowledge Assist provide API?
No, Verizon Knowledge Assist does not provide API.
Vendor Details
Basking Ridge, New JerseyContact Details
Not available
https://www.verizon.com/business/products/contact-center-cx-solutions/customer-engagement/knowledge-assist/
Social Media Handles
Not available
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