Stonly Pricing, Reviews and Features (April 2024)

About Stonly

Stonly is an interactive step by step customer-specific workflow management software that enables businesses to create interactive guides for their customers, helping them with activation, issue resolution and the success part in various tasks. The software comes loaded with plenty of onboarding and adoption tools, offering a personal path to success to individual customers. It can also be integrated with user-specific websites or apps to offer proactive support to customers in real-time. Support agents can depend on Stonly to get ticket related issues resolved in no time, using fewer resources. With the help of scripted guides, customer support agents can troubleshoot, respond and fill in relevant fields consistently and automatically as well. The software can also be used to onboard new employees and offer them interactive guides, facilitating seamless learning opportunities about individual roles and team-based needs. To assure complete data protection, Stonly follows multiple national and European laws, including GDPR guidelines.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $29.00. Offers Free-forever plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Stonly Features

Show Feature Explanation

Permission Management

Ability to assign different sets of permissions to different sets of users

Team Management

Ensures all the members of the sales teams satisfy clients by upgrading activities and answering questions in real-time.

Reporting (Analytics)

Helps to get insightful reports and task performance analytics to measure the task monitoring outcomes

Performance Monitoring

Monitors the performance of the system and events to its respective threshold

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Stonly Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Basic (Help Content) Free

Features

5 Stonly guides
1 user
Embed guides anywhere
Up to 5,000 interactions/month

Startup (Help Content) $29.00 $35.00 per month

Features

Includes Basic plan features, plus
Up to 30 guides
Stonly chat widget
Make guides private
Unlimited knowledge bases
Color customization
Analytics & reporting
Up to 5,000 interactions/month

Business (Help Content) $99.00 $119.00 per month

Features

Includes Startup plan features, plus
Unlimited guides
5 users included
Team management & permissions
Funnel analytics
Removable Stonly branding
Up to 10,000 interactions/month
$239/month up to 50,000 interactions/month
$199/month up to 50,000 interactions/month

Business (Agent Guides) $99.00 $119.00 per month

Features

Up to 15 users
Help desk and CRM integrations
Unlimited knowledge bases
Team management & permissions
Up to 1,000 public interactions
+ $12/user/month (For yearly)
+ $15/user/month (For monthly)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 02/03/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Stonly Pricing.