Home/New SaaS Software/Stonly
Updated on: May 26, 2022

What is Stonly ?

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Stonly

Build interactive guides that will support your customer journey in a unique way
(11 Ratings) Write Review

Stonly is an interactive step by step customer-specific workflow management software that enables businesses to create interactive guides for their customers, helping them with activation, issue resolution and the success part in various tasks. The software comes loaded with plenty of onboarding and adoption tools, offering a personal path to success to individual customers. It can also be integrated with user-specific websites or apps to offer proactive support to customers in real-time. Support agents can depend on Stonly to get ticket related issues resolved in no time, using fewer resources. With the help of scripted guides, customer support agents can troubleshoot, respond and fill in relevant fields consistently and automatically as well. The software can also be used to onboard new employees and offer them interactive guides, facilitating seamless learning opportunities about individual roles and team-based needs. To assure complete data protection, Stonly follows multiple national and European laws, including GDPR guidelines.

Stonly Features

Stonly Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Paris, France
Deployment SaaS/Web/Cloud Category New SaaS Software

Stonly Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
MONTHLY YEARLY
Basic (Help Content)
Free

Features

  • 5 Stonly guides
  • 1 user
  • Embed guides anywhere
  • Up to 5,000 interactions/month
Startup (Help Content)
$29 /Month
Billed Yearly

Features

  • Includes Basic plan features, plus
  • Up to 30 guides
  • Stonly chat widget
  • Make guides private
  • Unlimited knowledge bases
  • Color customization
  • Analytics & reporting
  • Up to 5,000 interactions/month
Business (Help Content)
$99 /Month
Billed Yearly

Features

  • Includes Startup plan features, plus
  • Unlimited guides
  • 5 users included
  • Team management & permissions
  • Funnel analytics
  • Removable Stonly branding
  • Up to 10,000 interactions/month
  • $239/month up to 50,000 interactions/month
  • $199/month up to 50,000 interactions/month
Business (Agent Guides)
$99 /Month
Billed Yearly

Features

  • Up to 15 users
  • Help desk and CRM integrations
  • Unlimited knowledge bases
  • Team management & permissions
  • Up to 1,000 public interactions
  • + $12/user/month (For yearly)
  • + $15/user/month (For monthly)
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Disclaimer: The pricing details were last updated on 02/03/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Stonly pricing.

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Videos on Stonly

Introducing the Stonly Knowledge Base
Introducing the Stonly Knowledge Base
Stonly - Freshdesk demo

Stonly Screenshots

How health works in Vitally
How health works in Vitally
How health works in Vitally

Stonly FAQs

Stonly offers the following functionalities:

  • Permission Management
  • Performance Monitoring
  • Knowledge Base
  • Reporting (Analytics)
  • Team Management

Learn more about Stonly features.

No, Stonly does not provide API.

Customers

Dashlane
Dashlane
Calendly
Calendly
Confrere
Confrere

Stonly Integration

97%
Intercom
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WordPress
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Confluence
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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com