What is SpeechIQ and how does it work?
Whether you’re concerned with compliance, sales effectiveness, or customer experience, our cloud-based solution makes it easy to sort through hundreds of thousands of calls to find the data that really matters.
Read moreWhat is SmartSpeech and how does it work?
SmartSpeech, is an advanced speech analytics software groups data into dimensions and measurements for unfolding complex relationships between business variables. SmartSpeech can help to monitor the agent’s performance, their challenges and train them for improve on them.
Read more81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Sales.AI and how does it work?
Sales.AI is a sales software that uses artificial intelligence to engage and assist with customers digitally for giving them a real-time personal experience. The software provides the sales team with the best tools onboard, and hence increases the customers satisfaction as well as reduce onboarding time. This helps immensely in improving sales. Sales.AI enables its users to make maximum utilisation of time by ensuring the availability of agents for customers. The software assists users at the time of incorporating customers and solving their queries during POS. Moreover, the sales team provides assistance to customers if anything still remains unanswered. Users can create and use shortcut messages for the commonly used replies in order to save time and provide prompt answers to increase customer engagement. The application provides contextual form assistance at any step where there is a problem and the AI-powered chatbots resolve any query raised. Agents help customers by co-browsing with them to provide instant support.
Read moreSW Score Breakdown
What is VoiceBase and how does it work?
VoiceBase is a speech analytics software that helps companies to turn voice data into useful insights. It is an AI-powered software that is capable of understanding sentiments in customers’ voices. In this way, it enables companies to discover new ways to maximise revenue, lower call centre costs and minimise compliance risk. VoiceBase comes with Intelligence and Natural Language Processing tools that can be used to turn raw, unstructured call data into informative, structured data, which can be easily analysed. The same tools can also be used to convert speech into text. VoiceBase is capable of automatically detecting and redacting the sensitive PCI/PII data present in the audio and transcript. It comes with 40 different types of paralinguistic metrics such as overtalk, silence, sentiment and dynamism. With these features, the tool detects and predicts even highly complex behaviour with great accuracy. Moreover, VoiceBase can even analyse chat, CRM data, email and other support data to offer a complete view of customer interactions.
Read moreWhat is Convin and how does it work?
Convin software is an AI-powered Conversation Intelligence Software used to manage sales team understand calls to close more deals. Manage history like call information, topics & any other information that you want. Receive notifications to manage details about products and collect feedback to optimize the workflow. The software offers an advanced metrics like behavior analysis and topic duration to understand rep's performance on talking in calls. Sales Managers, Small and Medium companies make use of the software.
Read moreWhat is NeoSound Intelligence and how does it work?
NeoSound Intelligence is a voice analytics programme that aids call centres in improving the calibre of customer discussions. NeoSound can help contact centre quality managers identify the most important attention-seeking requests amid hundreds of other calls by employing a multitude of elements. The software also gives customers the option to listen to call recordings again and review words, phrases, and inappropriate stop-words used during a discussion. It makes it simple to evaluate the quieter and more emotional aspects of a call in addition to keeping track of the script, ethical adherence, and commercial quality standards. The dashboard function makes it simpler to collect all of the aforementioned data in one place, as well as identifies areas for improvement and highlights the most profitable trends. Any personal information is automatically found and removed from the transcription scripts and audio files. The software is therefore extremely secure and compliant.
Read moreWhat is Verint Speech Analytics and how does it work?
Verint Speech Analytics enables you to transcribe and analyze millions of calls to discover customer insights and improve contact center performance.
Read moreVerint Speech Analytics Pricing
What is Hearsay and how does it work?
Hearsay software is a Customer Conversations Platform used to gain insights for brand. The software offers Face to Face recording and Video Call tool to engage and record conversations. Collaborate with your team to measure the conversation to improve the workflow. Gain insights with new conversations to become a customer intimate brand. Brand Managers, Small and Medium companies make use of the software.
Read more74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Askdata and how does it work?
Askdata software is a platform used to manage searches across data to answers your business questions. The software uses AI and knowledge graph techniques to help users surface relevant content that are organized in data cards. Data cards contains the answers provided by the agents, triggered on request by the end users. It supports Web, iOs and Android native apps and integrates with Microsoft Teams and Slack. Collaborate with your team to measure the analytics ROI of the organization to make data driven decisions.
Read moreSW Score Breakdown
What is Overdub and how does it work?
Are you ready to eliminate time-consuming re-recordings of audio? Look no further than Overdub! Overdub is the perfect solution for anyone who wants to create a professional sound in their audio recordings. AI voice cloning powers Overdub to easily and quickly replace awkward or incorrect audio with what you meant to say. Instead of redoing a mistake, all you have to do is type it in and Overdub will take care of the rest. They can use Overdub to replace audio quickly and efficiently. Whether it's a mispronounced name, a stumbling voiceover, or a slip-up, Overdub has them covered. It's never been easier to create professional, high-quality audio. Start using Overdub today and start producing the professional audio you've dreamed of. With this user-friendly platform, all these audio recordings will sound perfect. Don't throw away valuable time over errors use Overdub to easily make corrections and start producing professional audio today.
Read moreWhat is Tethr and how does it work?
The Tethr Platform delivers transformational insights for leading enterprises who put the Voice of the Customer at the center of their business. Tethr maintains compliance with a multitude of security, privacy, and regulatory measures to keep your data safe. This includes globally recognized standards, regulations, and requirements, including ISO, NIST, PCI, HIPAA, HITRUST, and state laws.
Read moreWhat is CallMiner Eureka and how does it work?
CallMiner is a cloud-based customer engagement and voice analytics technology that uses AI and machine learning to capture, transcribe, and analyze 100% of your customer interactions. The CallMiner Eureka platform turns your customers' and workers' voices into operational intelligence on a large scale. Dialog and sentiment visibility, agent performance control, and sensitive data redaction are all provided by Customer Engagement Analytics. You may analyze interactions at the lowest levels with CallMiner Eureka, deciphering nuance and identifying patterns and qualities that reveal new areas of opportunity. With this software, you may enhance your omnichannel analysis. Even if your channels aren't connected, you can gain AI and machine learning-powered insights that correlate text-based and audio interactions. Get the chance to bridge the dots between human understanding and the concrete actions needed to transform it into corporate growth. For transcription, redaction, and speech analysis, you get linguistic support. Get playbooks as well, which are step-by-step guidelines for achieving ROI. Additionally, obtain a mono to stereo audio call recording converter to allow analytics to be analyzed by customer and agent voices.
Read moreWhat is Nexidia Analytics and how does it work?
Nexidia provides the most innovative interaction analytics solutions available. Works with some of the world's largest contact centers, media and entertainment companies, government agencies, and legal firms.
Read moreWhat is Adalte Travel Platform and how does it work?
Adalte Travel Platform software is for the travel trade experts published on Amazon Web Services Marketplace. This software provides ready-made solutions for tour operators and DMC. Users can customize their websites depending upon their needs and manage FIT and group reservations for customers to book online. Website content management such as service catalogs, hotel mappings, and management of customer data is achieved through this software. Additionally, one can manage prices of products, give special offers to customers, offer lucrative tour packages and manage the suppliers. The application is fully customizable and provides high security by its cloud storage and its online support. Adalte travel platform provides two solutions that are website CMS and tour operator CMS. The former contains professional website CMS, internet booking engine, travel catalog management and API manager. The solutions that come with the tour operator CMS are reservations management, supplier management, group management, etc.
Read moreAdalte Travel Platform Pricing
What is Observe.AI and how does it work?
Observe. AI is an AI-powered intelligent workforce platform for call centres. The platform changes contact centres by incorporating AI into all customer interactions, improving agent performance, and automating repetitive procedures that promote profitability and retention. It increases operational efficiency at scale by automating and streamlining procedures. Observe.AI also analyses every interaction with customers to scale greater, uniform experiences and optimise agent performance to improve empathy ratings by enhancing procedures, services, and products. It also aids in identifying the roadblocks that prevent sales agents from achieving one-call closures and advising them on how to improve exchange rates at scale. It also skillfully controls dangers and compliance, as well as redacting sensitive data to secure consumer information. Through its comprehensive view of client contacts, Observe.AI interprets and converts every encounter into business-improving analytics. It also boosts worker productivity via AI-driven assessments and coaching, resulting in a strong feedback mechanism that fosters steady learning across all client touch points.
Read moreWhat is Cognitive View and how does it work?
For compliance and conduct risk automation, Cognitive View is a leading communication and collaboration monitoring technology. It also gives the actionable data needed to comprehend client experience and provide quality assurance. Customer communication data is analyzed by Cognitive View to identify conduct-related risk and compliance monitoring processes are automated. Cognitive View was founded in 2018 with the belief that there is an opportunity to combine artificial intelligence with deep domain expertise in regulatory compliance to provide regulated entities, regardless of their size, sector, or geographic location, with the tools they need to create a customer-centric culture and help prevent conduct-related issues. Provides a framework for real-time management of conduct-related risk, encourages good behavior, and improves workplace culture. Helps with customer experience, churn, and complaints management. To discover compliance breaches and knowledge gaps, compliance automation and quality management are used.
Read moreWhat is Allo-Media and how does it work?
Allo-Media provides an AI platform based on Call Tracking, Automatic Natural Language Recognition, and Speech Analytics that helps you convert your calls into the right actions. Automated scoring of leads and conversion. Identification of call generating campaigns.
Read moreWhat is Voxxio and how does it work?
Introducing Voxxio, the new tool that makes it easy to instantly create stunning visual storyboards from their spoken ideas with the help of artificial intelligence (AI). If they’re an entrepreneur, marketer, or creative professional looking to save time and energy but still wow clients, Voxxio is the perfect choice. Voxxio harnesses the power of AI to turn their spoken ideas into visually engaging storyboards, all in just minutes. The software understands and draws insights from their voice input, automatically creating clear and compelling visuals to bring their ideas to life. Their storyboards are professionally designed according to industry best practices to ensure they have maximum impact on their audience. Using Voxxio is easy. All they have to do is select a template for their storyboard, speak their ideas and watch as Voxxio creates a beautiful visual representation in record time. The end result is a high-quality product that looks like it was created by a professional designer. Voxxio is the perfect tool for busy professionals who want to put their best foot forward without spending lots of time and energy. So if you’re looking for a powerful way to quickly turn their spoken ideas into visual success, look no further than Voxxio.
Read moreWhat is Xdroid Voice Analytics and how does it work?
Xdroid Voice Analytics is powered by artificial intelligence for clients to achieve actionable results. The platform has reinvented emotion analytics for clients to understand their customers better and thus, provide solutions that are directly related to their problems. It further uses machine learning to identify the sentiments of the callers and speech characteristics including intonation. The engines powered by Xdroid Voice Analytics perform dual analysis of the speech subject in concern. Firstly, the engines facilitate transcription of several languages and speaker categorisation by rapid assignment of speech segments to the caller as well as the receiver. Secondly, every speech segment assigned undergoes thorough analysis for speech identifications. A capable neural network executes this action and with this, the analytic mechanisms categorise the segments into high, medium and low, based on a variety of speech styles. Once the identification is through, the segments are analysed for speech rates, volume, intonation, pitch and articulation. The platform identifies for clients those conversations that require attention more than others.
Read moreXdroid Voice Analytics Pricing
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