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Showing 1 - 20 of 83 Products

Top 5 UserGuiding Alternatives

Driftly logo
Use no-code product tours Write a Review
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What is Driftly and how does it work?

Guide your customers towards the best features in your software as they breeze through onboarding, adopt core feature and become life-long power users. Product tours from Driftly are handy when onboarding new users to your SaaS platform. Let users explore the most impactful parts of your application with friendly and helpful step-by-step guidance. Help users orient themselves in your application and empower them to resolve any potential issues themselves. Provide uninterrupted experiences that prevent frustration while saving time and resources on support simultaneously.

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Driftly Pricing

  • Free Trial Available
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Userflow logo
Guide your users and boost your conversions Write a Review
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What is Userflow and how does it work?

Userflow is a tool that helps you to guide users onboarding on your web portals for a more seamless navigating and buying experience. With each new visitor on your app and every new user signing up, your potential buyers increase. Visitors might often find it difficult to search for their desired options. This is the point when user guides come into play. Userflow allows you to create efficient onboarding guides and tours for your visitors. Whenever a user needs to find something, they can take the help of these easy-to-understand guides. These are highly-customisable and you can create your own tours and guides by personalising them according to your business goals and the needs of your target market. You won’t require to have coding knowledge in order to customise your guides and instructions. Offering your users a smooth navigating experience is equally important as rendering quality services. With this platform, your users can find your products or services in a hassle-free manner, thereby boosting your conversions and reducing your bounce rates. It makes sure that your visitors are staying on your page for a considerable amount of time. The tool integrates with any web application and works as a layer on top of it. It comes with easy-to-use buttons, menus, tooltips and other features for smoother user experience.

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Userflow Pricing

  • Free Trial Available
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HelpHero logo
Help customers to adopt to your newly launched product features quickly 4.9 Based on 31 Ratings
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What is HelpHero and how does it work?

HelpHero is a comprehensive software that provides companies with an easy way to create interactive and easy to follow product tours. Thus helping customers to get started and learn new features within seconds. The software enables users to instantly create, edit and preview product tours without any coding skills. They can even customise every aspect of the tours by changing the colour, text and layout. Users can send instant gratification and feedback to customers on their onboarding progress and encourage the latter to buy products. HelpHero even offers companies with useful analytics that helps them to understand how viewers are interacting with individual tours and what needs to be done to further enhance the overall experiences. The software includes a HelpHero Editor that allows users to easily customise their Funnel criteria to create and edit tours as per language, browser, device and more. It also enables users to create different pathways to complete a product tour.

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HelpHero Pricing

  • Free Trial Available
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Userpilot logo
Explore product growth opportunities at every stage of your user journey 4.7 Based on 189 Ratings
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What is Userpilot and how does it work?

Userpilot is a product growth monitoring platform that helps businesses to deliver personalised in-app experiences and improve customers’ journeys at every stage. The platform helps to analyse the behaviour of individual customers and create effective onboarding experiences based upon the acquired data. Analysing customers’ behaviour also enables businesses to enhance their product adoption cycle, helping them with the most efficient user cases. It also enables businesses to develop product retention habits within customers by adding more value to the product buying journey. With Userpilot, businesses can keep their customers updated about the latest changes in the product and encourage them to buy it. It also encourages customers to discover the new features of the product on their own. Userpilot allows businesses to set goals for their product growth, track customer engagement rate, besides measuring success rate through goal completion analysis. Marketers can also run micro surveys to get actionable feedback and qualitative insights easily.

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Userpilot Pricing

  • Free Trial Available
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Chameleon logo
Develop expertise in product success with Chameleon 4.3 Based on 221 Ratings
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What is Chameleon and how does it work?

Chameleon is a product success and user onboarding software that can be used as a single platform for product engagement. From increasing activation with product tours and boosting adoption with tooltips to getting user feedback with surveys and offering guidance with checklists, this software does it all. This software also helps many organisations to build tours and make them accessible anytime anywhere. Chosen by 1000+ product-led companies, Chameleon helps users to build continuous feedback through contextual and targeted product surveys. Further, this software allows companies to pick a template that triples their feedback rates. Chameleon also presents Tooltips that provides a simple WYSIWYG Editor to unblock users. By using the Tooltips of Chameleon, product engagement teams can make minor or major changes to a text at any time without including it in a sprint. Also, this software helps companies to build, launch and iterate a product without engineering and coding skills, via its launchers. Chameleon houses many icons that individuals can use to design their product logo. Moreover, the software triggers elements by opening the launcher directly from a native click.

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Chameleon Pricing

  • Free Trial Not Available
  • Starts at $279.00.

Products Similar to UserGuiding

Experience Layer logo
Onboard new users better, wherever they are. Write a Review
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What is Experience Layer and how does it work?

There easy to use User Onboarding app helps with Onboarding, Help requests, Feature Promotions, and Release Notes. Guided product tour, Prompt your users to complete their future daily workflows and tasks right from the start. Feature awareness and adoption Point your users to important features or functionalities and ease the task of your support desk. Release Notes Spread the word about new functionality in your application.

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Appcues logo
Adopt products easily with Appcues 4.5 Based on 171 Ratings
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What is Appcues and how does it work?

Appcues is a digital adoption software that enables your team to track and increase product uptake without the help of a developer. It provides you smart tools to create beautiful, customised experiences that feel like they belong in your product with a no-code builder. Appcues offers a sophisticated targeting engine that provides the appropriate experience to the appropriate user at the right time. You can set up flows in your product based on particular actions taken by users and send a quick message or conduct a poll for all of your clients with Appcues. For personalizing or integrating in-app experiences with different channels, you can use insights from other tools in your technology stack. With Appcues’s preconfigured event visualisations and dashboards, you can track product uptake and the effect of your experiences. The platform eliminates the need of assistance of a programmer or analyst to keep track of and handle events. Users can create reports to keep track of their critical KPIs, and then store them to a dashboard for reporting and analysis at a glance.

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Appcues Pricing

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Usetiful logo
Increase user engagement with great onboarding Write a Review
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What is Usetiful and how does it work?

Usetiful is a software that helps to improve customer retentiveness and magnify the engagement and user activation with the help of excellent onboarding experience. It provides on-screen tutorials that are most useful when new users are on-board your platform or when new features need to be introduced. The interactive guide of the software helps to enhance user adoption by providing guidance at the time of exploring new solutions. It improves user experience by collecting valuable feedback and providing analytics and insights. One of the most significant features of Usetiful is that it provides a dynamic and memorable onboarding experience to the new hires by delivering on-screen walkthroughs. The new employees can learn practically from day one using the interactive guidance through the internal systems and processes of the platform. It reduces confusion and lag-time and witnesses the growth of employees. Usetiful acts like a virtual assistant for employees and guides them through all the changes that take place in digital platforms using its smart analytics.

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Usetiful Pricing

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UserIQ logo
With data storytelling and visuals, gain a clear understanding of client behaviour 4.2 Based on 124 Ratings
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What is UserIQ and how does it work?

UserIQ provides software firms with a Customer Success Platform that enables them to provide better customer experiences, whether those involve high-touch engagement or tech-touch interactions within the programme. Customers may therefore efficiently scale onboarding, boost feature utilisation, quicken time to value, lower churn, and ultimately improve revenue throughout the client experience. The best businesses are established one client at a time, and those customers expand as a result of meaningful user interactions. With leaders in customer success who are equally committed to optimising success at every user moment, UserIQ takes this strategy extremely seriously. A customer health dashboard, product intelligence, plays, and in-app interactions like user onboarding tours are among the features. This is an excellent tool if you're not sure how to segment your audience or if you have a certain feature you want to encourage them to use. Without you having to manually go through data or prepare reports, the insights are essentially automatically generated to show you where connections are occurring. Anyone may set it up and access the data because of its non-technical user-friendly interface and clickable elements.

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UserIQ Pricing

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Storylane logo
Indulge your visitors with stellar demonstrations Write a Review
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What is Storylane and how does it work?

Storylane is an interactive product demo software. It has been designed as a no-code platform to let clients build rich and indulging product experiences, mesmerising their customers. The demonstrations prepared on the platform of Storylane are animated with detailed information of the benefits as well as the product mechanisms. On this platform, thus, clients get to bring together product screens, guided tooltips and interactive video sessions, converting leads into prospective customers. The product tours can be directly transported to the brand website and for the visitors, it becomes a much-wanted try-before-buy experience. This lets visitors see if the products and services are relevant and worth an investment. Storylane also captures the important bits of these product tours to provide the clients with an estimate of how their website, as well as the targetted product, is performing. It further curates recommendations that might come in as beneficial for a notable profit. The product tours can also be customised if the clients desire to do so for select customers.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 87%
  • Reviews 60%
  • Momentum 65%
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Storylane Pricing

  • Free Trial Not Available
  • Storylane Offers Custom plan.
Freshdesk Customer Success (Formely Freshsuccess) logo
Software for customer success 4.3 Based on 12 Ratings
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What is Freshdesk Customer Success (Formely Freshsuccess) and how does it work?

Freshsuccess is Intelligent Client Success software that helps you reduce churn, expand your customer base, and deepen your customer connections. It identifies new advocates or expansion prospects while also proactively addressing customer risk. For your Customer Success team, you can also standardize procedures, automate tasks, and define best practices. Freshsuccess allows you to capture user behaviour within your product and sync customer information from other business applications, as well as compute account health based on customer behaviour, support ticket patterns, NPS answers, and more. To keep your work on track, you can give an owner, a priority, and a due date with this software. Important information won't be buried in emails or spreadsheets if you include comments and attachments. It tracks customer health and uses data to intervene and interact with the appropriate customers at the right time to help your customer and your team achieve their goals. The software assists executives in identifying actionable customer patterns. It provides essential account trends that are critical to business performance, such as product uptake, support effectiveness, and financial health, to customer support leaders.

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Freshdesk Customer Success logo
A complete solution to win customers Write a Review
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What is Freshdesk Customer Success and how does it work?

Freshdesk Customer Success is a customer success management software that helps software and subscription companies to prevent customer churn and strengthen customer relationships. The platform offers complete visibility into customers’ subscription metrics with the help of proactive workflows for renewals, onboarding and other tasks. Freshdesk Customer Success automatically alerts users about the available opportunities for finding and retaining customers. It also helps users convert more upsells, cross-sells and trials. With this software, companies can quickly understand the reason why their customers are churning. They can get an early warning about the customer churn and successfully manage renewals in real-time. By offering customers’ metrics, Freshdesk Customer Success software enables users to engage and intervene with the right customers and achieve the best business outcomes for the users and customers. In this way, the software enables users to easily manage important milestones in their customer lifecycle, which ultimately helps them to reduce customer churn and improve customer value.

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ClientSuccess logo
A Customer Success Platform To Manage, Retain, and Grow Customer Base 4.4 Based on 315 Ratings
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What is ClientSuccess and how does it work?

ClientSuccess is a software that provides companies and organizations with a tool to handle customer retention and growth. With the tool, there’s no more logging in to help desk, CRM, data warehouse, and spreadsheets to know what’s going on with a customer. Businesses can stay on top of their customers by knowing everything that needs to happen at each stage, whether it is onboarding or preparing for a renewal. Users can create beautiful and engaging playbooks so that they can make sure their customers are receiving excellent service. It allows users to stay up-to-date with customer health and get alerts and notifications before anything goes wrong. Users can adjust their notifications and get notified when a customer’s usage drops or even set reminders so that they can check in with their customers regularly. It helps users to always be prepared for their one-on-one’s and other leadership meetings. The tool gives users the right data to document and measure the retention and growth of their customer base.

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ClientSuccess Pricing

  • Free Trial Not Available
  • ClientSuccess Offers Custom plan.
Parlor logo
Collaborate with customers to intensify Products Write a Review
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What is Parlor and how does it work?

Parlor is a comprehensive feedback management platform for growing SaaS product teams who care about their users. With Parlor, product teams can announce product ideas to users, conduct surveys to gain actionable user feedback, measure reactions, and work extensively on improving the product. This platform allows your teams to segment users and do a cohort study to measure their engagement and build a passionate community around your product. With customer collaboration, product teams save time by validating ideas and build potential features that matter most to their users. Parlor allows creating prototypes and conducts surveys by integrating with popular apps like InVision, Marvel, Figma, Balsamiq, Dribbble, Survey Monkey, Survey Gizmo, or Typeform.

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Parlor Pricing

  • Free Trial Not Available
  • Starts at $500.00. Offers Free-forever plan.
Planhat logo
A one-stop solution for all customer-related information 4.7 Based on 219 Ratings
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What is Planhat and how does it work?

Planhat is an advanced consumer success platform that helps with data monitoring, project management, and customer experience improvement within an individual business. Hundreds of modern technology firms across the world rely on Planhat in order to optimise customer success and lifetime value. The software is capable of centralising all customer-related data and creating customisable dashboards to see what adds value and what doesn't. Besides improving the customer lifecycle using playbooks, triggers, alerts, and automation. Also, Planhat can be integrated with pre-existing business tools and derive a unified view of customer-related data in real-time. Zapier, Zendesk, Mailchimp, Pipedrive and Stitch are among the notable ones. For those who are into a subscription business, advanced revenue management functionality within Planhat helps the admin get rid of pivot charts and heavy spreadsheets. On the contrary, they can get a quick overview of new bookings, approaching renewals and development over time.

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Planhat Pricing

  • Free Trial Not Available
  • Starts at $1150.00. Offers Custom plan.
Headway APP logo
Keep customers in the loop about product 2.7 Based on 3 Ratings
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What is Headway APP and how does it work?

Headway App - Changelog for your product. It offers many features like Custom branding, Integrations, Teams, Scheduled publishing, Privacy, Custom categories, and Markdown editor

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Headway APP Pricing

  • Free Trial Not Available
  • Starts at $29.00. Offers Free-forever plan.
Gainsight CS logo
The platform for customer success 4.4 Based on 33 Ratings
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What is Gainsight CS and how does it work?

Gainsight CS is a customer success system that analyzes the customer journey across many channels to help firms streamline activities such as onboarding, retention, support, workflow management, and more. Managers can use video tutorials, walk-throughs, and other support resources to manage the training and implementation of new operations on the platform. White-label capabilities are included in Gainsight CS, allowing businesses to design customised surveys using templates, issue automatic follow-up reminders, and evaluate client replies using machine learning and text analytics. Account planning, interaction tracking, targeted campaigns, alerts, goal management, and more are just a few of the capabilities available. Furthermore, a video messaging tool allows users to make and distribute short movies to customers in order to increase consumer interaction. Gainsight CS allows teams to communicate client updates, insights, notes, emails, and to-do lists with external and internal stakeholders, allowing for better cooperation. It also integrates with HubSpot, Microsoft Dynamics 365, Salesforce, SAP CRM, Slack, Google Analytics, and SurveyMonkey, among other third-party services.

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Gainsight CS Pricing

  • Free Trial Not Available
  • Gainsight CS Offers Custom plan.
ProsperStack logo
Prevent churn and win back lost revenue 5 Based on 11 Ratings
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What is ProsperStack and how does it work?

ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing, and remarketing decisions. Turn the cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the reason a customer is leaving. Analyze results and customize at any time to learn what's most effective. According to a McKinsey report, re-engaging past customers is up to 10 times less expensive than acquiring new ones.

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ProsperStack Pricing

  • Free Trial Available
  • Starts at $200.00. Offers Custom plan.
2 Steps logo
Synthetic Monitoring with Splunk Write a Review
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What is 2 Steps and how does it work?

2 Steps is an online Customer Journey Analytics Software. Synthetic automation for native mobile applications has been a challenge for organizations. 2 Steps leverages almost a decades worth of expertise in automating mobile applications. Real iOS & Android devices are available to perform complex synthetic workflows with performance data and screencast replay made available in Splunk. Your organization should be deeply concerned with the functionality of any application they release to market.

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2 Steps Pricing

  • Free Trial Not Available
  • 2 Steps Offers Custom plan.
MechanicAdvisor logo
Stay connected, create customers using MechanicalAdvisor Write a Review
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What is MechanicAdvisor and how does it work?

MechanicAdvisor is an advanced auto repair software explicitly built to assist auto shops to retain old customers and attain new customers with a calibrated professional experience that will enhance the company's reputation and acquire additional growth. It is a potential auto shop marketing software that is profusely useful to retain and manage car owners and their vehicles. This tool can track sales, do billing and invoicing, record vehicle information, mobile responsive, maintain contact management, and service history tracking. MechanicAdvisor is a software that greatly assists the members to resolve their worries about their vehicles, as the tool lists thousands of ASE-certified mechanics to solve their issues. The listings comprise mechanic’s details, customer reviews, hours of operations, and hourly labor rates that help them in attaining suitable customers. Mechanics and shop owners can potentially opt for this tool as it is flexible with the ability to update customers' information in the database to boost their visibility or to add their shop page. MechanicAdvisor has three basic, premium, and standard pricing plan features, and shop owners can choose any to stay connected and create customers for life.

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MechanicAdvisor Pricing

  • Free Trial Not Available
  • MechanicAdvisor Offers Custom plan.

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