Leading Alternatives to Borentis for Your Business

CogniAgent is a no-code AI agent platform for business. Your agents talk across 8 channels and act across 2,700+ systems. An agent can check an order, an open calendar slot, or a CRM record mid-dialogue and reply with the real answer instead of promising a follow-up. The 8 channels are voice, SMS, WhatsApp, web chat, Gmail, Outlook, Slack, and Microsoft Teams. Agents run on three technologies. Conversational AI agents hold natural, multi-turn dialogue to qualify leads, answer questions, and collect details. Autonomous AI agents work in the background on events, schedules, or thresholds and complete multi-step tasks across connected systems. Cognitive AI agents unite the two: they talk and act in the same exchange, for example taking a booking, logging a new lead, or sending a quote while the customer is still in the conversation. When a case needs a person, the agent hands it over with the full context. Common agents include lead qualification and follow-up, appointment booking, customer support and order status, candidate screening and interview booking, HR onboarding, and invoice checks. Setup starts from a ready-made template, or the AI Concierge builds the agent from a plain-language description. No developer is needed. The 2,700+ systems include CRM, scheduling, ERP, helpdesk, and ATS apps, with native Google Sheets and Slack connections, so agents read and write live data. Pricing is usage-based with no subscription and no per-seat fee. Pay as You Go is free to start with 5,000 credits on signup, credit packs from $10, credits that never expire, and up to 5 user seats. Enterprise adds an annual credit package, SSO, your own LLM API keys, and agents built by the CogniAgent team.

Chorus is an intuitive conversation intelligence platform that helps companies to capture and analyse customer-centric calls, emails and meetings on the go, besides helping them make better decisions facilitating enhanced sales. It comes loaded with a variety of video conferencing, sales engagement, dialer and other enterprise centric solutions helping users to record and analyse every conversation in detail. The platform runs through company-specific sales and business processes, identifying appropriate themes and patterns in every conversation and highlighting the important moments automatically. Companies can also launch learning programs for their teams to meet specific sales needs. Chorus provides detailed insights into customer-centric interaction, which enables businesses to discover what is happening across their sales pipeline and where they need to focus to create successful relationships. In addition, the offered insights can be used to analyse trends about relevant conversation topics, such as product features, objection handling, pricing or competitors. Real-time integrations with external platforms and tools help with strengthening individual workflows across various departments, like communication, automation, scheduling and more.

Tuva IT by Turabit is an advanced AI-powered conversational assistant designed to transform IT helpdesk and service management workflows for businesses of all sizes. With the ability to automate up to 80% of IT ticket resolutions, Tuva IT significantly enhances efficiency by delivering faster ticket resolution (up to 8x), reducing service workloads by 50%, and lowering operational costs. This automation not only streamlines IT operations but also improves employee satisfaction by preventing downtime and ensuring seamless operations without requiring constant intervention from IT teams. Key functionalities include software, performance, user, and email management, all tailored to maintain smooth business processes. Turabit is built on a strong foundation of security and compliance, ensuring enterprise-grade protection. Features include end-to-end encryption, compliance with CIS AWS Foundations v1.2, multiple authentication layers, and data security through RSA encryption. Additional measures, such as self-destructive messaging and intent-level privacy, safeguard sensitive information and reinforce trust. Turabit’s robust security framework enables businesses to operate with confidence, maintaining governance and reliability at every level. Tuva IT ensures businesses can focus on growth while their IT infrastructure is efficiently managed and protected.

Dokko is an innovative conversational AI platform designed to transform organizational documents into an actionable knowledge base. By enabling instant and accurate responses, it empowers teams and customers with seamless access to critical information. The platform supports the upload of various file formats, such as PDFs, Word documents, and markdown files, creating AI-ready data for multilingual interactions, ensuring global usability. Dokko simplifies chatbot creation through features like real-time testing, secure document processing, and instant deployment, all requiring minimal technical expertise. Its focus on accuracy prevents AI hallucinations by anchoring responses strictly to the uploaded content, ensuring reliable and trustworthy outputs. With seamless integration capabilities, Dokko supports flexible deployment options, including white labeling and brand customization, while delivering natural language interfaces for intuitive interactions across web, mobile, and voice platforms. Designed for scalability, the platform’s enterprise-grade security ensures data protection and compliance with organizational standards. It emphasizes human-AI collaboration, allowing administrators to monitor and intervene to enhance system performance. By providing a powerful, user-friendly solution for managing knowledge, Dokko revolutionizes how organizations access, share, and interact with information. It is the ultimate AI-powered tool for efficient, accurate, and scalable knowledge management.

Outdoo supercharges sales teams, boosting revenue productivity by 3x through cutting-edge AI. Our platform offers contextual sales roleplay, providing realistic training scenarios that hone the team's skills. Instant call scoring delivers immediate feedback, turning every conversation into a valuable coaching moment. With AI-powered deal guidance, Outdoo transforms every deal into actionable insight, helping sales representatives become revenue-generating powerhouses. The software shorten sales cycles by intelligently identifying key buyer signals, potential risks, and bottlenecks. The AI agents allows to act on these insights instantly, propelling deals forward with precision. Sales reps can continually refine their approach through real-time simulated selling scenarios, ensuring they are always prepared for real-world interactions. Outdoo provides comprehensive performance tracking with standardized benchmarks across all sales conversations, giving a clear picture of individual and team progress. Our "Ask Anything" feature offers real-time recommendations, leveraging AI to uncover hidden patterns that directly influence deal outcomes. With Outdoo, accelerate the sales cycle, win more high-value deals, and empower the team to achieve unprecedented success.

TalkTrack can help you with all kinds of calls, from sales and support calls to pitching investors and collecting payments. Try TalkTrack wherever you make calls.

Engy sees all online discussions in real-time about your product, or people’s need for it, and engages in the conversation as your personal brand ambassador and intelligent sales agent. Engy’s core is a highly intelligent proprietary AI natural language processing technology which discovers all conversations about your specific product or brand, topic, category, or someone’s need for a product like yours. It then engages in the conversation. And does so in a way that’s intelligent and in line with the tone and topic. While it is actually a sales agent representing your product, it does not try to push a sale immediately. This would be perceived as spam, and would not be well received. Rather, it looks for opportunities to communicate product highlights, and advocate product benefits. Think of it as a highly skilled diplomatic brand ambassador. Engy is an excellent mix of people and technology.

Reveal F2F.AI has created an innovative cloud-based SaaS platform to enable corporations and organizations to capture and produce insights from face-to-face (F2F) communication. In their digital world, it is essential to record and analyze F2F exchanges, to provide a comprehensive digital picture of interactions, transactions, and customer journey. And it was founded by technical sales experts from the data capture industry, who serve global markets. Their face-to-face interactions with executives helped them realize the importance of the critical element missing from providing 360-degree digitized customer service: capture and analysis of F2F interactions. Reveal F2F is the most qualified technician to serve that need.

Aktify is an ideal platform for conversational AI and SMS technology designed especially for phone sales teams. The conversational AI provided by this platform lets clients hold long and meaningful conversations with their prospects, extract and deliver exactly what is wanted. These conversations can be continued with multiple prospects simultaneously and with a parallel speed to ensure that none of the enquirers is left hanging. It is a largely automated platform that takes responsibility for all of the mundane tasks associated with lead generation and conversion. With these tasks being taken care of, the human agents get enough time to divert their attention towards more concerning aspects related to present customers and their issues. With texts, there is a decreased possibility of spam and unattended messages because the AI sends only that which is of use. This increases the efficiency of the managers besides significantly increasing closing rates.

Zipteams offers intelligent meeting and call solutions that revolutionize customer engagement. With a focus on innovation and personalization, Zipteams provides efficient and timely responses to meet the specific needs of each customer. By leveraging the latest technology and advanced analytics, Zipteams enables organizations to deliver highly effective and personalized customer interactions. With Zipteams, businesses can improve their customer satisfaction, increase their customer loyalty, and drive their revenue growth. Zipteam's intelligent meeting and call intelligence solutions are changing the way organizations engage with their customers, delivering a superior experience and measurable results.

Espressive Barista, our AI-based virtual support agent (VSA), incorporates advanced NLP and conversational AI to automate resolution of employee questions, issues, and requests with personalized responses that result in elimination of 70% of help tickets, enabling you to recoup 1.2 weeks of productivity per employee per year.

Kape is a revolutionary platform that empowers sales leaders to create highly productive sales teams with the help of modern technology. It adopts an innovative approach that captures and analyzes everyday sales conversations with clients to identify skill gaps and improve productivity. This approach saves time and resources that would otherwise be invested in creating lengthy presentations and quotations. Kape provides insights into the suitability of potential clients, helping businesses avoid payment and service-related issues in the future. By gaining a deeper understanding of clients' companies and financial capacities, sales leaders can make informed decisions about whether to pursue a business relationship. Kape's cutting-edge technology makes it a valuable tool for sales leaders who want to streamline their operations, improve their teams' performance, and make better decisions about their business relationships.

Get insight into user customer reality with Revenue Intelligence their data-driven revenue intelligence platform will help user raise user sales conversion rates, generate more revenue and lower user customer service costs. All the data from the interactions between user agents and customers. They provide user with a reliable, data-driven, and fully automated report of user prospective customer behaviors and solutions for the future. They help user automate and optimize user call center operations. They design and build AI voice bots that will make customer interactions easier.

ExecVision is the only conversation intelligence platform purpose-built to drive human behavior change. Unlock valuable conversation insights to drive better decision-making and improve performance. Conversation intelligence technology ingests, analyzes, and transcribes voice and web conference interactions. The software leverages AI, machine learning, and deep learning to surface valuable, actionable insights so businesses and their teams can reach their full potential. Your ExecVision Inbox helps keep conversations organized.

Runmic is the ultimate call assistant for professionals with a third-party perspective. It integrates seamlessly with any video call and dialer app, offering a live suggestion feature that drives the conversation for them. Runmic also provides instant insights on the buyer, helping them tailor their pitch and build a strong connection. After each call, Runmic automatically generates detailed documentation, saving them time and effort. With its user-friendly interface, real-time suggestions, and valuable insights, Runmic is like having a personal assistant by their side. Elevate their business calls with Runmic and see the difference it can make for their success.

Callin's AI-driven voice assistants are revolutionizing business growth by handling inbound and outbound customer conversations with unmatched efficiency. Designed for businesses of every scale, these agents answer FAQs using ChatGPT-powered voice AI, capture leads, and increase appointment bookings seamlessly. By offering 24/7 support and resolving inquiries outside of regular work hours, they expand service hours without adding headcount. Callin AI agents proactively reach out to engage customers, ensuring your operations run smoothly. Effortlessly scalable, they handle any volume of calls and engage across multiple channels such as SMS, WhatsApp, and emails. Multilingual capabilities allow support in any language, enhancing customer satisfaction. Integration with existing CRM solutions and call center technology is seamless, and enhanced data collection provides real-time call transcripts and valuable insights. GDPR compliant, Callin AI ensures data security and customer privacy are top priorities. With Callin, the future of business communication is here.

Ringly is an innovative AI-powered phone agent platform designed to optimize and automate customer service operations, particularly for e-commerce businesses. Tailored for platforms like Shopify, Ringly.io leverages advanced AI technology to enhance customer interactions while reducing the reliance on manual support. Central to the platform is Seth, an intelligent phone-based AI assistant capable of managing a variety of tasks, including order tracking, product inquiries, abandoned cart recovery, and personalized product recommendations. This automation ensures seamless, 24/7 customer support, allowing businesses to focus on growth and operational efficiency. Setting up Ringly.io is both quick and straightforward, requiring users to create a free account, integrate their online store, install the Shopify app, and link a phone number. Once configured, the AI begins training and is ready to provide immediate phone-based support to customers. By automating routine customer service functions, Ringly.io empowers e-commerce businesses to enhance customer satisfaction, streamline operations, and allocate resources more effectively. This cutting-edge solution is ideal for businesses seeking to stay competitive in the rapidly evolving digital marketplace.

Introducing PaperChat the revolutionary communication platform that connects they to their PDF documents in a new, dynamic way. Forget about manually annotating PDFs, because now they can have conversations with them. It's the perfect tool for project teams, researchers, and anyone who needs to collaborate on documents, offering a streamlined experience that helps reduce the time they need for document-related tasks. With PaperChat, they can upload any PDF they want and start asking questions right away. An easy-to-use interface encourages collaboration and eliminates jargon, so they can find the information – and answers – they need quickly and easily. And our specialized search engine lets they find specific information fast by improving the speed and accuracy of searches. Say goodbye to manual annotation and hello to PaperChat. Communicate with PDF documents and improve their productivity with this highly efficient, time-saving communication platform. Try it today to see for yourself how PaperChat makes document collaboration and understanding easier, faster, and better!

KAI Conversations is an advanced AI-powered conversation analytics platform designed to provide deep insights into customer and team communications. By analyzing both text and audio interactions, KAI interprets emotional tone, intent, and message perception, utilizing a unique combination of acoustic, textual, and facial emotion AI to uncover the "KonversationDNA™" that fosters meaningful connections and optimal outcomes. Focused on the healthcare sector, KAI specializes in analyzing remote interactions between pharmaceutical field teams, healthcare professionals, and patients. This allows for tailored insights specific to treatment areas and engagement scenarios, ultimately improving communication and enhancing health outcomes. The platform also offers coaching tools to identify learning opportunities, track skill development, and monitor salesforce effectiveness with a data-driven approach. Additionally, it provides actionable customer insights to better understand message reception, empowering organizations to refine their strategies for greater impact. Whether supporting new brand launches or optimizing existing sales campaigns, KAI delivers real-time, evidence-based insights to facilitate informed decision-making and sustained growth in an ever-changing market. With a focus on improving patient care and driving brand performance, KAI equips healthcare professionals and organizations with the intelligence needed to elevate their communication strategies and achieve impactful results.

Gaspar.ai offers an intelligent AI service to make optimal service desk operations and experiences efficient and more enjoyable. With Gaspar.AI, admin will have powerful tools to create and automate mundane repetitive processes, such as employee onboarding. Meanwhile, all users benefit from the AI's ability to instantly auto-resolve 40% of recurrent employee requests. With Gaspar, organizations can further optimize their support process performance with Analytics Dashboard, which provides a comprehensive overview of key insights and real-time monitoring. Plus, its Proactive Insights feature provides IT teams with an easy knowledge management system. Even better, Gaspar can be integrated with most ITSM platforms, including ServiceNow, Freshservice and Jira Service Management, taking only 30 minutes to be deployed. All these features that Gaspar.AI provides are designed to be tailored to each company's specific needs — so it's no wonder Gaspar has become an essential partner for optimizing service desk operations and experiences!