72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Bug-Track.com and how does it work?
Bug-Track.com is a web-based Bug Tracking Software that is ALWAYS unlimited for users and projects. It is supported on all major browsers. Bug-Track.com gives users the ability to track their bugs, upload files, and exchange comments.
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Jira and how does it work?
Jira is an advanced project management solution helpful for agile teams. It helps developers plan, track and release authentic softwares in real-time. Detailed reports offered by the particular enables teams to improve their performance in an efficient manner. Inbuilt personalised Scrum boards let teams stay focused and deliver incremental and iterative value seamlessly. Users are also allowed to monitor repositories with code in Jira, gain end-to-end visibility and generate automation rules of their own. The software assures active integration with platforms like Confluence, Trello, Bitbucket, Zoom, Microsoft, Slack etc. Further, data stored within the particular is absolutely secure, protected by enterprise-grade solutions like automatic user provisioning, SAML SSO, 2-step verification and more. Jira turns out to be more than an issue or a bug tracker by hosting a variety of functionalities like custom filters, rich APIs, integration facilities for developer tools, customisable workflows and more. Users can personalise Jira as per their own needs by incorporating more than 3000 apps within it.
Read MoreSW Score Breakdown
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is osTicket and how does it work?
osTicket is an open-source helpdesk management software solution that offers both IT asset management and ticket management within the same head. The software is most suited for small and medium-sized enterprise customers. It offers a built-in portal for customers to submit their tickets and track the request status. The auto-assign option helps in automatically routing incoming tickets to the most appropriate departments and members according to their descriptions. On successful submission of tickets, an automated email response is sent out to the customers to keep them posted about the latest update on the queries/issues. osTicket also offers an interactive dashboard and different reporting modules that allow teams to prepare customized reports. The data-rich reports are crucial for the IT department and can be used to gain complete insight into the helpdesk operations like ticket handling procedures, and staffing levels. Additional features such as powerful ticket filter, help topics library ticket locking mechanism to avoid dual response, etc. make os Ticket a complete helpdesk package for enterprises.
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is HelpDesk and how does it work?
HelpDesk is a ticketing tool that functions as a help desk software that aids the customer management efforts of organizations. The tool seamlessly blends together all email communication by converting every email into tickets and organizing them. Users can also collaborate with team members, assign the generated tickets to the right stakeholders, and deploy features like tags and private notes to manage the tickets. They can also browse old messages to find any required details. HelpDesk also uses established security practices to encrypt, process and store every piece of conversation. Users can sign up for free for a trial period and the basic plan consists of features such as unlimited users, email channels with a shared inbox, all the collaboration tools, canned responses, high security, as well as chat and email support. Other features include categories, filters, smart search, ticket details, attachments, statuses, spam filters, and more.
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Crash Catch and how does it work?
Simple and affordable cross platform crash and error reporting for every developer, every platform and every language
Read MoreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is TestRail and how does it work?
TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process. Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications.
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Support.cc by 500apps and how does it work?
Support.cc by 500apps software is an All-in-one helpdesk ticketing system used to support for your customers. The software offers tools to track engagements across channels with chat, email and social media for a better customer experience. Collaborate with teams to receive ticket and knowledge base reports on dashboards to automate workflows. Small, Medium companies make use of the software.
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is SupportBee and how does it work?
SupportBee is a help desk ticket software that encourages maximum possible collaboration among all involved in customer support. Users can manage tickets systematically, allocate tickets to teams/agents, send attachments along also merge multiple tickets coming from the same customer into a single threaded email. You can enjoy HTML email rendering, generate ticket, automate workflow using filters, classify tickets with labels, use snippets to answer common queries, track customer history and add graphic to your customer support replies. It helps collaborating by allowing staff to exchange comments. SupportBee has knowledge base, self-service portal and offers 3rd party integration.
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Raiseaticket and how does it work?
Raiseaticket is a completely free cloud-based support desk solution platform with strong analytics. It comes with a free help desk interface that helps customers and support workers communicate more efficiently. It optimises support workflows by automatically eliminating congested emails and unanswered client inquiries. Furthermore, using data-driven performance insights, solid quantitative metrics, and data summary, Raiseaticket's free helpdesk enhances customer experience and helps monitor the team's efficacy. The software is simple to use. It's a cloud-hosted, ready-to-use, flexible, and free help desk that's easy to set up and customise. Additionally, the software is quite safe. Raiseaticket provides a lot of cool features. The free ticketing helpdesk system is a specialised, free, and feature-rich web-based ticketing system that enables successful customer assistance delivery. Users may attach files, write notes, update status, and record time spent on tickets once they've been allocated to teams or agents. Email and portal-based communications can also be handled across several channels. Furthermore, according to various business hours, separate SLAs may be created for different clients.
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Snappy and how does it work?
Snappy software is a Helpdesk software to automate workflow with email ticketing system. Engage your customers with pre-written content into support tickets. Manage tickets by assigning staff priorities, and tags to optimize repetitive tasks. Track your team's performance with reports to measure the business solutions. Small, Medium and Large companies make use of the software.
Read MoreSW Score Breakdown
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Sentry and how does it work?
Sentry as an application monitoring and error tracking software help developers to diagnose, fix and optimize the performance of their code seamlessly. With this solution, developers get to uncover source code, error filter and stack locals in real-time, besides enhancing their application performance monitoring with stack traces. The solution also features relevant dashboards that add visual elements to the entire application monitoring system seamlessly. Users can utilise the platform to track issues related to a selected project and correct them if there is an error. Whether developers are using JavaScript, PHP or any other language, Sentry provides accurate visibility to errors that were already addressed along with the ones which are introduced for the first time. To create the best software in every way, Sentry provides accurate context, uncovering insights for different teams including engineers, support and products. The software also allows users to streamline error notifications in their email inbox.
Read MoreSW Score Breakdown
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Usersnap and how does it work?
Users is a customer feedback platform, developed specifically for customer success teams, product managers, developers and web project owners to take feedback from their users about their product or tool. It enables you to create customer-centric products with actionable consumer inputs such as screen grabs, surveys, and feature requests. With Usersnap, you can directly pin comments to screenshots, automatically collect metadata such as URLs, browser information, and console logs. Click, take a screenshot, and send; that's how simple Usersnap makes it for every user to provide visual feedback. It further enables you to host mini-surveys that can help you get more input. You can also target particular email lists, URLs, or consumer behaviours for better results with Usersnap. Usersnap lets you recognize what has to be improved and how you can do so to satisfy consumer expectations. It also provides detailed reports about current events and lets you organise, upvote, and allocate feedback all from one dashboard. Furthermore, It lets you share your comments with your team using one of the 30+ connectors available, including Azure DevOps and Zendesk.
Read MoreSW Score Breakdown
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Bugsnag and how does it work?
Bugsnag is a full stack stability monitoring solution for mobile applications. It monitors the stability levels of individual applications and helps to make data-driven decisions related to development in real-time. An application stability index present within the same runs detailed checks and determines the accuracy levels of an individual application. Also, Bugsnag comes with a command centre of its own, which can be used for application stability and error monitoring purposes. Thus organisations can depend on the particular to get a comprehensive overview of errors, ensuring stability. Also, an end-to-end diagnostic facility offered by Bugsnag enables developers to rectify every error as it happens. It ensures a smooth user experience by bringing together all apps in a single dashboard. Moreover, notable features like stability score are considered to be an essential metric to analyze the application’s health, while precise search and customer segments are used to prioritise focus on the more important bugs that need fixing. Flexible error libraries with opinionated defaults offer a number of customisation options as well.
Read MoreSW Score Breakdown
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Honeycomb and how does it work?
Honeycomb is a comprehensive monitoring and debugging tool that enables DevOps teams to observe, debug and improve their production systems efficiently. Developers can depend on the tool to locate various sources of errors across their complex applications in an efficient manner. It is designed to help teams to make better decisions for optimizing applications’ performance and provide better user experiences to individual customers. In addition, Honeycomb also comes equipped with an intuitive UI/UX, enabling users to proactively observe codes as they get released. Moreover, Service-level objectives (SLOs) included within the solution, help users to get a clear understanding of the internal errors affecting customers' experience. It comes with a BubbleUp feature that automatically detects errors present within the stack, besides allowing users to easily toggle between heatmaps, histograms, trace views, and other relevant tools. Developers can also use Team History to look into past investigative paths and use them for training and evaluation purposes. Ultimately, members using Honeycomb, also get to preserve and share knowledge about resolving problems in their own way.
Read MoreSW Score Breakdown
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Instabug and how does it work?
Instabug is a futuristic bug tracking and support desk management tool, helping developers with seamless app monitoring. A wide variety of functionalities made available within the solution helps businesses deliver best in class app-based user experience, analyse in-app performance and fix issues conveniently. At present 25,000+ mobile-based teams depend on the software to proceed with seamless app monitoring and analysis. Further, Instabug complies with the highest security standards to ensure seamless confidentiality, data protection and availability. It abides by secure hosting and SOC2 Type II attestation mechanism over AWS. Also, GDPR compliant data protection protocol, data at rest and in transit encryption facility and 3rd party security audit eliminates out unnecessary hazards on the go. Instabug SDK for Android, iOS, Xamarin, Flutter, Cordova, React Native and Unity mobile apps help users in an efficient manner. A real-time integration facility with external platforms like Zendesk, Slack, Jira, Trello, GitHub and more also turns out to be of great help.
Read MoreSW Score Breakdown
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Rollbar and how does it work?
Rollbar is a comprehensive code improvement platform that helps developers to improve their code and deliver the best applications to individual customers in real-time. The platform enables users to proactively discover, predict and resolve errors in no time besides deploying apps with confidence. Rollbar lets developers fix failed or broken tests faster with its effective testing and Q&A features. In this way, organisations get to maintain a consistent application experience by resolving problems before they can cause any negative impacts. In addition, the platform also helps developers to improve their Q&A process over time by discovering errors that they have not found in the testing process. With Rollbar, users also get to receive instant notifications about new bugs, even before customers start to complain about them. The platform also bridges the gap between developers and SREs, reducing the time between error detection and its resolution. Moreover, its integrated issue assigning technique to the right team facilitates quick resolution.
Read MoreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Ubertesters and how does it work?
Ubertesters is the leader in crowdsourced software testing to allow you to launch any digital product with confidence. A professional testing SDK with a revolutionary and award-winning cloud platform to streamline mobile app testing for in-house and offshore teams. Ubertesters also provides access on-demand to a community of professional and certified testers from all over the world right when you need them.
Read MoreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Airbrake and how does it work?
Airbrake is an error and performance monitoring tool designed particularly for developers' requirements that delivers frictionless error monitoring and performance analytics. The platform delivers real-time error notifications, comprehensive contextual data about why errors occur, seamless workflow integrations, and application performance insights. Airbrake monitors your whole app stack and sends real-time notifications to your inbox or integrated messaging app. Airbrake notifiers are easy to set up and serverless, and have no influence on the speed of your code. Airbrake determines how many and which users were affected by a certain error, allowing you to focus on resolving the problem and minimising customer damage. Users can use Airbrake to link issues to releases and files, which will help them improve their development processes. Airbrake Issue Monitoring allows you to quickly analyse the specific steps that lead to an error, while also connecting with the tools your team already uses, such as GitHub and Slack. The Airbrake Deployment Tracking allows you to locate the code deployment that triggered a problem, investigate code flaws at the individual deployment level, and correlate fixed app issues to deployments.
Read MoreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Userback and how does it work?
Userback lets users provide tools to their customers to collaborate and give feedback on all of the user's web projects from a single and centralized location. Users can add multiple projects along with their team members and accordingly manage them with project-based restrictions. It is also possible for users to integrate Userback into their client's project management workflow tool and give clients the tools to turn feedback into actionable tasks. Insights into the performance of web projects or client campaigns are available in real-time. The collected feedback can also contain screenshots and edits for better depiction of the issue. Feedback management is possible too, via tagging, categorizing, and filtering. The tool integrates with several bug tracking software and project management tools to initiate relevant processes triggered by actionable feedback. The integrations include Slack, Microsoft Teams, Jira, Trello, Asana, Gitlab, Basecamp, WordPress, and more.
Read MoreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
What is Bugfender and how does it work?
Bugfender lets you see your mobile or web application logs remotely for any given user. Reproduce and fix bugs faster than ever. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Enable or disable the devices you want to debug with Device Config panel, homing in on the users you need to track and offering bespoke, intuitive care.
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