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About DoneDone

DoneDone is a simple issue tracker primarily used by digital agencies to manage the development, testing, and customer support of websites, apps, and other software. DoneDone Mailboxes simplify email communication between your support agents, production team, and customers. Discuss, assign, and resolve tickets without messy email chains and ccs.

Screenshots & Videos

Dashboard
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    84%
  • Momentum
    61%
  • Popularity
    75%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

DoneDone Features

Bug Tracking Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%

Release Management

The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Issue Tracking

Helps to manage and maintain issue logs and its activity

Filtering

To match the instances against a set of search criteria.

Dashboard (Bug Tracking)

Monitors bug activity and latest updates of an assignment for a team or project

Backlog Management

Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment

An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Reports

Comes with reporting capabilities and features custom pre-built reports

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Storage and Retrieval

Helps to store, retrieve (search) and organize bug information

Role Management

Helps regulate access to systems, based on individual roles

DoneDone Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Collaborate $4.00 $5.00 per user / month

Features

  • Unlimited Users
  • Unlimited Projects
  • Custom Workflows
  • Issue Reporting
  • Integrations
  • Issue Templates
  • Due Dates
  • API Access

All plan features

  • Hourly Data Backups
  • SSL And Password Encryption
  • File Attachments
  • Tablet And Mobile Support
  • Free Customer Support
  • Secure API
  • 99.9% Uptime
  • 24/7 Monitoring

Outreach $8.00 $10.00 per user / month

Features

  • Includes features of Collaborate plan, plus
  • Unlimited Support Agents
  • Unlimited Mailboxes
  • Customer Support Reporting
  • Saved Replies
  • Auto Responses
  • Office hours

Screenshots of Vendor Pricing Page

Pricing screenshot
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Disclaimer: The pricing details were last updated on 11/12/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about DoneDone Pricing.

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DoneDone Reviews

User Rating

4.7/5 (Based on 102 Ratings)

Ratings Distribution

  • Excellent

    69.6%
  • Very Good

    25.5%
  • Average

    4.9%
  • Poor

    0%
  • Terrible

    0%

Do You Use DoneDone?

Write a Review

Review Summary

DoneDone users generally praise its intuitive interface, customizable features, and helpful customer support. Many reviewers highlight its ability to streamline project management and task tracking, improving team collaboration and productivity. DoneDone's user-friendly design and robust reporting capabilities are also frequently mentioned as strengths. While some users express concerns about occasional bugs and limitations in certain features, the overall sentiment is positive, with many reviewers recommending DoneDone for its ease of use, efficiency-boosting features, and positive impact on project management processes.

Pros

  • Simple and intuitive user interface, allowing teams to quickly adapt and collaborate.
  • Robust project tracking capabilities with customizable workflows and automation features.

Cons

  • Limited native integrations with other software, requiring thirdparty tools or manual workarounds.
  • Steep learning curve for new users, potentially hindering the initial onboarding process.

DoneDone User Reviews

AI-Generated from the text of User Reviews

Videos on DoneDone

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DoneDone Screenshots

Dashboard

Dashboard

DoneDone FAQs

What is DoneDone used for?

DoneDone is Bug Tracking Software. DoneDone offers the following functionalities:

  • Release Management
  • Issue Tracking
  • Filtering
  • Dashboard (Bug Tracking)
  • Backlog Management
  • Bug Assignment
  • Reports
  • Workflow Management
  • Ticket Management
  • Task Management

Learn more about DoneDone features.

What are the top alternatives for DoneDone?

Here`s a list of the best alternatives for DoneDone:

Does DoneDone provide API?

Yes, DoneDone provides API.

DoneDone Contact

Vendor Details

Austin, Texas Founded : 2007

Contact Details

Not available

https://www.donedone.com/

Social Media Handles

Grid Report for DoneDone

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