Salesforce vs Zoho Motivator Comparison

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce

CRM Software

4.3 7,667 user ratings

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Zoho Motivator

New SaaS Software

3.9 27 user ratings

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Freshsales

CRM Software

4.7 1,196 user ratings

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Zoho CRM

CRM Software

4.2 5,340 user ratings

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Overview

Description	Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more	Zoho Motivator captures the data from the CRM account to give realtime insights into the sales activities. These insights give an idea of which behaviors need to improve and the tools to do it. Get analytics, create targets & contests and give the team the recognition they deserve. Read more	Freshsales, also known as Freshworks CRM, is a cloud-based customer relationship management (CRM) tool that can help businesses grow their revenue through context-driven sales. This highly-rated CRM can help businesses close deals faster, improve seller effectiveness, reduce IT complexity, streamline the sales process, generate new opportunities, and much more. Some of the top features of Freshsales include sales lead tracking, sales management, event tracking, one-click phone, personalized bulk emails, email prioritization, AI-powered chatbots, customizable web forms, page visit tracking, visitor intent tracking, activity timeline, predictive contact scoring, deal insights, third-party integrations, dynamic forecasting, 360° customer view, automated sales campaigns, etc. Read more	Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more
Pricing Options	Free Trial Available Starts at $25.0.	Free Trial Not Available Starts at $60.0. Offers Free-forever plan.	Free Trial Available Freshsales Offers Free-forever plan.	Free Trial Available Starts at $14.0.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 98% Momentum 80% Popularity 97%		92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 92% Momentum 61% Popularity 75%	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 94% Momentum 71% Popularity 90%
SaaSworthy Awards	# 2 Most Worthy # 7 Highly Rated	Not Available	# 3 Highly Rated # 3 Highly Rated	# 1 Most Worthy # 5 Highly Rated

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA	Available	Available

Reviews & Ratings

User Rating	4.3/5 7,667 user ratings	3.9/5 27 user ratings	4.7/5 1,196 user ratings	4.2/5 5,340 user ratings
Ratings Distribution	Excellent 44.4% Very Good 41.9% Average 10.7% Poor 2.1% Terrible 0.8%	Excellent 37% Very Good 18.5% Average 44.4% Poor 0% Terrible 0%	Excellent 77.7% Very Good 17.9% Average 2.2% Poor 0.8% Terrible 1.5%	Excellent 45.5% Very Good 36.1% Average 12.7% Poor 3.4% Terrible 2.3%
Review Summary	Numerous reviewers find the software user-friendly, customizable, and effective in managing customer relationships and sales pipelines. Its robust features, such as lead generation, opportunity tracking, and analytics, are highly appreciated. However, some users mention occasional technical glitches, a steep learning curve, and pricing concerns. Overall, reviewers acknowledge Salesforce's strengths in sales automation, CRM, and customer service, highlighting its ability to streamline processes, enhance collaboration, and improve sales performance.	Not Available	Users appreciate Freshsales' ease of use, customizable features, and comprehensive functionality. It streamlines sales processes, improves team collaboration, and boosts productivity. Users also praise its intuitive interface, user-friendly design, and excellent customer support. However, some users have reported occasional glitches and limited reporting capabilities. Additionally, pricing concerns have been raised, particularly for larger teams or those requiring advanced features. Freshsales is generally well-received for its user-friendliness, customization options, and positive impact on sales performance.	Overall, reviewers found the software to be user-friendly, customizable, and scalable. Reviewers praised its affordability, extensive features, and ease of use. However, some users reported occasional glitches and a lack of advanced features. The software's customer support received mixed reviews, with some users lauding its responsiveness and others expressing dissatisfaction. Reviewers agreed the software is best suited for small and medium-sized businesses due to its simplicity and cost-effectiveness. The software was also seen as a capable solution for larger organizations, although it may lack some of the advanced features found in higher-priced competitors.
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Pricing

Pricing Options	Free Trial Available Starts at $25.0.	Free Trial Not Available Starts at $60.0. Offers Free-forever plan.	Free Trial Available Freshsales Offers Free-forever plan.	Free Trial Available Starts at $14.0.
Pricing Plans Monthly Plans Annual Plans	Starter Suite $25.00 $25.00 per user / month Professional $80.00 $80.00 per user / month Enterprise $165.00 $165.00 per user / month Unlimited $330.00 $330.00 per user / month Unlimited+ $500.00 $500.00 per user / month	Free Free 5 - User Pack $60.00 $72.00 per user / month 10 - User Pack $100.00 $120.00 per user / month 25 - User Pack $200.00 $240.00 per user / month	Free Free Growth Others Pro Others Enterprise Others	Standard $14.00 $20.00 per user / month Professional $23.00 $35.00 per user / month Enterprise $40.00 $50.00 per user / month Ultimate $52.00 $65.00 per user / month CRM Plus $57.00 $69.00 per user / month CRM Flex $14.00 $14.00 per user / month
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Alternatives

	Zoho CRM 4.2 Based on 8551 Ratings Salesforce Vs Zoho CRM Microsoft Dynamics 365 for Sales 3.6 Based on 1387 Ratings Salesforce Vs Microsoft Dynamics 365 for Sales Zoho CRM Plus 4.4 Based on 132 Ratings Salesforce Vs Zoho CRM Plus HubSpot CRM 4.4 Based on 7688 Ratings Salesforce Vs HubSpot CRM Hubspot Marketing Hub 4.7 Based on 3360 Ratings Salesforce Vs Hubspot Marketing Hub	Pipedrive CRM 4.5 Based on 6249 Ratings Freshsales 4.7 Based on 1621 Ratings Salesforce Sales Cloud 4.6 Based on 305 Ratings Odoo CRM 4.3 Based on 121 Ratings Microsoft Dynamics 365 for Sales 3.6 Based on 1387 Ratings
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