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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho CRM logo
CRM Software

4.2 5,343 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot CRM logo
CRM Software

4.4 5,584 user ratings

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bitrix24 logo
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Monday CRM logo

Monday CRM

CRM Software

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Overview

Description Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process. Read more A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. Read more Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. Read more Maximize their sales potential with monday sales CRM by monday.com, an innovative sales platform where customization meets efficiency no coding required. Ideal for the dynamic sales professional aiming to transcend traditional CRM boundaries, this tool empowers them to convert ideas and meetings into immediate, actionable tasks, propelling deal advancement with exceptional speed. Harness the power of AI-driven smart email templates that assure impactful correspondence, ensuring them strike the perfect tone with every client interaction. With monday sales CRM's intuitive design, them can effortlessly personalize their CRM experience to suit their unique workflow. The platform’s versatility allows for full customization; edit deal stages, introduce unlimited columns, and manage multiple pipelines simultaneously, tailoring the experience entirely to their business needs. The ability to adapt quickly and efficiently in the ever-evolving sales landscape is paramount, and monday sales CRM places that capability squarely in their hands. Whether you’re a solo entrepreneur or part of a bustling sales team, they’ll find that each feature within monday sales CRM is designed to streamline their process and make their job easier. Step into a world of organized, personalized, and smarter sales management with monday sales CRM. Take charge of their sales strategy and witness their productivity soar as every lead and deal is managed with precision and agility. It's more than just a CRM; it's their partner in sales success. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $43.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $12.00. Offers Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    75%
  • Popularity
    90%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    70%
  • Popularity
    68%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    67%
  • Popularity
    95%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    67%
SaaSworthy Awards # 1 Most Worthy # 5 Highly Rated # 4 Highly Rated # 2 Fastest Growing # 2 Most Worthy # 5 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 5,343 user ratings
4.4/5 5,584 user ratings
4/5 971 user ratings
Not Available
Rating Distribution
  • Excellent

    45.4%
  • Very Good

    36.5%
  • Average

    11.9%
  • Poor

    3.5%
  • Terrible

    2.8%
  • Excellent

    56.8%
  • Very Good

    32.4%
  • Average

    5.1%
  • Poor

    1.1%
  • Terrible

    4.5%
  • Excellent

    40.4%
  • Very Good

    34.2%
  • Average

    14.1%
  • Poor

    3.6%
  • Terrible

    7.7%
Not Available
User Sentiments

    Ease of Use, Customizable Interface, Extensive Integrations, Affordable Pricing

    Slow Customer Support, Occasional Software Glitches, Limited Mobile Functionality, Complex Customization

    User Friendly Interface, Extensive Integrations, Email Tracking, Task Management

    High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows

    Feature Rich CRM, Extensive Collaboration Features, Ease of Use, Affordable Pricing

    Unreliable Customer Support, Confusing Interface, Limited Mobile Functionality, Occasional Technical Issues

    Not Available
Review Summary

Zoho CRM receives positive reviews for its user-friendly interface and affordability. Users appreciate its comprehensive features, including lead tracking, contact management, and automation capabilities. However, some users report a steep learning curve and occasional glitches, particularly with advanced features. While customer support receives mixed feedback, Zoho CRM is highly recommended for businesses seeking an all-in-one solution to improve efficiency and customer relationships.

HubSpot Sales Hub is lauded for its user-friendliness, seamless integration with other HubSpot tools, and effective lead management capabilities. Users appreciate its intuitive interface, personalized email sequences, and robust analytics. However, some drawbacks include a steep learning curve, limited reporting options in lower tiers, and occasional glitches. While HubSpot Sales Hub offers a powerful solution for streamlining sales processes and driving growth, it's essential to consider the pricing structure and ensure compatibility with your business needs before committing.

Overall, users praise Bitrix24's user-friendly interface, customization options, and comprehensive features such as CRM, project management, and communication tools. The platform reportedly streamlines business processes and improves collaboration. However, users also mention occasional technical glitches, limited reporting capabilities, and a learning curve for new users. Some reviewers suggest improving customer support and documentation. Additionally, while Bitrix24 offers a generous free plan, some users express concerns about the pricing of advanced features and add-ons.

Not Available
Pros & Cons
  • Feature-rich software for maintaining high customer relations.
  • Multichannel support for reaching customers through various mediums.
  • Visitor tracking and email analytics for identifying customer interactions.
  • Pre-built and customizable KPIs for team performance evaluation.
  • Blueprint feature for ensuring attention to the right customers.
  • Occasional glitches reported by some users.
  • May lack advanced features compared to higher-priced competitors.
  • Free CRM solution with comprehensive features.
  • Automates tasks for sales teams, reducing data entry.
  • Tracks interactions automatically and provides visual dashboards.
  • Handles large volumes of contacts, users, and storage without expiration.
  • Personalized email sequences with scheduled delivery.
  • Occasional glitches reported by some users.
  • Limited customization options compared to paid CRM solutions.
  • Collaboration tool with diverse features for digital business solutions.
  • Enhanced with CRM, internal communication, knowledge management, and workflow management.
  • Supports voicemail, multi-user collaboration, video/audio conferencing, and file sharing.
  • Cloud-based and accessible on any device.
  • Features like telephony, photo gallery, email management, and social sharing.
  • Occasional technical glitches reported by some users.
  • Limited reporting capabilities.
  • Learning curve for new users.
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $14.00.
  • Free Trial Available
  • Starts at $15.00. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $43.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $12.00. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Standard $14.00 $20.00 per user / month

Professional $23.00 $35.00 per user / month

Enterprise $40.00 $50.00 per user / month

Ultimate $52.00 $65.00 per user / month

CRM Plus $57.00 $69.00 per user / month

CRM Flex $14.00 $14.00 per user / month

Free Tools Free

Sales Hub Starter $15.00 $20.00 per user / month

Starter Customer Platform $15.00 $20.00 per user / month

Sales Hub Professional $90.00 $100.00 per user / month

Sales Hub Enterprise $150.00 $150.00 per user / month

Free (Cloud) Free

Basic (Cloud) $43.00 $61.00 per month

Standard (Cloud) $87.00 $124.00 per month

Professional (Cloud) $175.00 $249.00 per month

Enterprise (Cloud) $325.00 $499.00 per month

Business (On-Premise) $2,990.00 $2,990.00 One-Time Payment

Enterprise (On-Premise) $24,990.00 $24,990.00 One-Time Payment

Basic CRM $12.00 $15.00 per user / month

Standard CRM $17.00 $20.00 per user / month

Pro CRM $28.00 $33.00 per user / month

Enterprise CRM Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Live Chat System
+ 12 More
Marketing Email
+ 6 More
Communication screenshot
+ 9 More
Customize board with columns
+ 2 More
Videos Video Thumbnail
+ 3 More
Video Thumbnail
+ 1 More
Video Thumbnail
+ 3 More
Video Thumbnail
+ 2 More

Vendor information

Company Details Located in: Pleasanton, California - 94588 Founded in: 2005 Located in: Cambridge, Massachusetts Founded in: 2006 Located in: Alexandria, VA Founded in: 1998 Located in: Tel Aviv, Israel
Contact Details

+1 877-834-4428

https://www.zoho.com/crm/

+1 888 482 7768

https://www.hubspot.com/products/crm

+1 703-740-8301

https://www.bitrix24.com/

Not available

https://monday.com/crm

Social Media Handles

Not available

FAQs

What are the key differences between Zoho CRM and HubSpot CRM?

Zoho CRM is a comprehensive CRM solution with a wide range of features, including sales automation, marketing automation, and customer support. HubSpot CRM is a free CRM solution that focuses on providing essential CRM functionality for small businesses.

What are the alternatives to Zoho CRM?

The top alternatives to Zoho CRM are Salesforce, Microsoft Dynamics 365, and Freshsales.

Which SaaS products can Zoho CRM integrate with?

Zoho CRM integrates with a wide range of SaaS products, including Google Workspace, Salesforce, and MailChimp.

Which product is better for large-scale CRM?

Zoho CRM is a better choice for large-scale CRM, as it offers a wider range of features and integrations.

How do the reporting features of Zoho CRM and HubSpot CRM differ?

Zoho CRM offers more advanced reporting features than HubSpot CRM, including the ability to create custom reports and dashboards.

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