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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description VictorOps is an incident management solution that is designed and built purposely for DevOps teams, enabling them to do more than just react to system outages and incidents. Use VictorOps to streamline your on-call schedules and escalation policies. From rotations to overrides, they automate the cumbersome essentials that make on-call a drag. Teams receive context-rich notifications and collaborate cross-functionally, empowering faster incident resolution and reduced downtime. VictorOps provides real-time awareness, alerting, collaboration, and documentation. Resolve incidents faster, minimize downtime, and reduce the break-fix cycle. Break down silos to support collaboration and learning. With chat integrations, alert routing, and more, your team can work across engineering, gleaning the information necessary for efficient solutions. Read more Handoff PagerDuty alerts seamlessly to quickly assert incidents from your preferred tool, such as Slack. Involve all relevant teams automatically in seconds, not minutes.Build an automated and consistent response process and manage incidents directly from Slack to improve your reliability.With Rootly, you can react to messages with an emoji instead of copy-pasting timelines, you have endless combinations of workflow templates to encode the entire incident process, plug in and integrate with your favorite tools, automatically generate timelines, incidents, and templates, and get the fastest retrospective ever.The users will get a lot of benefits from using Rootly. Some of these benefits are that action items automatically sync with ticketing tools which can easily track follow ups, you can update your Atlassian Statuspage without leaving Slack, to keep the customers informed, determine who is doing what by quickly assigning roles, and you can page directly from Slack and Rootly will add them in.Rootly is created and designed for all IT requirements and companies of all sizes. Read more
Pricing Options
  • Free Trial Available
  • Starts at $5.0. Offers Custom plan.
  • Free Trial Not Available
  • Rootly Offers Free-forever and Custom plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    78%
  • Reviews
    88%
  • Momentum
    64%
  • Popularity
    88%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    60%
  • Momentum
    67%
  • Popularity
    79%

Features

Total Features
4 Features
8 Features
Common Features for All
    Audit Trail A record of changes made in chronological order of a user or activity
    Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
    Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
    Incident Prioritization Sets priority levels by considering the severity and impact of incidents
    Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
    Real-time Dashboard Provides easy visualization of the latest data
    Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
    Safety Management Precautionary measure to ensure the risks are estimated and mitigated
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 1 More - Show Less
    • Audit Trail A record of changes made in chronological order of a user or activity
      Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time
      Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
      Incident Prioritization Sets priority levels by considering the severity and impact of incidents
      Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
      Real-time Dashboard Provides easy visualization of the latest data
      Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
      Safety Management Precautionary measure to ensure the risks are estimated and mitigated
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Not available
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • Not available
    • SaaS/Web/Cloud
    Modes of Support
    • Not available
    • Online
    API Support
    • Available

    Reviews & Ratings

    User Rating
    4.7/5 117 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      76.9%
    • Very Good

      20.5%
    • Average

      1.7%
    • Poor

      0%
    • Terrible

      0.9%
    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $5.0. Offers Custom plan.
    • Free Trial Not Available
    • Rootly Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Starter $5.00 $8.00 per user / month

    Growth $23.00 $30.00 per user / month

    Enterprise $25.00 $33.00 per user / month

    Custom Custom

    Free Free

    Teams Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Team page
    + 4 More
    Not Available
    Videos Video Thumbnail
    + 2 More
    Not Available

    Vendor information

    Company Details

    Not available

    Located in: San Francisco, California
    Contact Details

    Not available

    https://victorops.com/

    Not available

    https://rootly.com/

    Social Media Handles

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