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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Smartlook is a handy tool for understanding how customers interact with your website or Android and iOS app. This analytics solution tool can help figure out the 'Whys' behind every user action. Smartlook presents a central dashboard that displays data in an easy-to-understand manner while making team collaborations quick, simple, and convenient. This dashboard promotes data-driven decision-making for various stakeholders, including marketers, managers, UX designers, developers, and more. Smartlook has proven to reduce churn rates significantly, boost conversions, identify and fix bugs, and improve UX. Some key features of Smartlook include, view recordings, create heatmaps, build conversion funnels, use automatically tracked events. Read more | Hotjar aims to help businesses better understand customer behaviour on the user website front end using a plethora of tools such as heatmaps, visitor recordings, conversion funnels, feedback and surveys. Heatmaps help users understand what customers want, care about and do on their websites by visually representing their clicks, taps and scrolling behaviour, which are often considered the strongest indicators of visitor motivation and desire. It enables users to see recordings of real visitor behaviour on the website. Conversion funnels allow them to figure out where their potential clients are dropping off. Hotjar provides detailed page-wise data and presents it in a visual, simpler, and intuitive format. Another feature, form analysis allows them to Improve online form completion rates by monitoring which fields take too long to fill, which are left blank, and the reasons visitors abandon a form and a page. Lastly, Hotjar makes it possible to recruit test visitors for user research and testing directly from the website. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
11 Features
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6 Features
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| Common Features for All |
A/B Testing
Custom Targeting
Customer Feedback
Filtered Results
Form Testing
Funneling
GDPR Compliance
JavaScript Error Detection
Optimization Tool
Session Recording
Team Sharing
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A/B Testing
Custom Targeting
Customer Feedback
Filtered Results
Form Testing
Funneling
GDPR Compliance
JavaScript Error Detection
Optimization Tool
Session Recording
Team Sharing
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| Review Summary |
Users appreciate Smartlook's user-friendly interface, ease of setup, and its ability to provide valuable insights into user behavior. Reviewers highlight the tool's effectiveness in tracking website and app usage, identifying areas for improvement, and optimizing the user experience. While some users have reported minor issues with data accuracy or customer support, the overall sentiment remains positive, with many praising Smartlook's contribution to improving their digital products and increasing conversions. |
Hotjar's user reviews reveal both positive and negative experiences. Many users find the heatmaps and session recordings features valuable for understanding user behavior and identifying pain points. They appreciate the easy-to-use interface and the ability to quickly set up and customize surveys. However, some users report challenges with the pricing structure and the accuracy of the data collected. Additionally, a few users have expressed concerns about the impact Hotjar may have on their website's performance and security. Overall, Hotjar appears to be a popular tool with a range of features that can provide insights into user behavior, but users should carefully consider their specific needs and budget before committing to a subscription. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Free (Website) Free Starter (Website) $39.00 $39.00 per month Business (Website) $95.00 $95.00 per month Ultimate (Website) Custom Free Mobile (Mobile app) Free Startup Mobile (Mobile app) $39.00 $39.00 per month Business Mobile (Mobile app) $95.00 $95.00 per month Ultimate Mobile (Mobile app) Custom |
Basic Free Plus $39.00 $39.00 per month Business $99.00 $99.00 per month Scale $389.00 $389.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 7 More
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+ 5 More
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| Videos |
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| Company Details | Located in: Czechia, Europe Founded in: 2016 | Located in: Malta, Europe |
| Contact Details |
Not available https://www.smartlook.com/ |
+1 (855) 464-6788 https://www.hotjar.com/ |
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