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Zenduty |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | PagerDuty helps users build real-time engineering culture, so they are even more responsive to customers' needs, thus ensuring productivity. It is the central nervous system for users' digital ecosystem. The platform sits at the heart of users' technology ecosystem and analyzes digital signals from virtually any software-enabled system. PagerDuty helps users intelligently pinpoint issues like outages and capitalize on opportunities. The platform provides on-call management to users alerting their teams, so they are ready and empowered to take fast action. It helps users automate work across teams, execute detailed playbooks, and accelerate resolutions. PagerDuty enables users to apply machine learning for full incident context, recommendations, and real-time triaging. It ensures that users understand the systemic impact of issues on their customers and teams. PagerDuty can be easily integrated with external applications like Slack, AWS, Atlassian, Zendesk, ServiceNow, and many more. It brings a collaboration of human data and machine data to deliver insights, thus helping users improvise their performance continuously. Read more | Alcea IssueTrack is perfect for any organization that has a need to effectively track issues and tasks. It incorporates the workflow, promotes team collaboration, provides accountability and increases productivity. Read more |
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| SW Score & Breakdown |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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7 Features
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| Common Features for All |
Auto-Assign (Incidents)
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Safety Management
Task Management
Ticket Management
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Auto-Assign (Incidents)
Enriched Notifications
Incident Prioritization
Incident Reporting
Real-time Dashboard
Safety Management
Task Management
Ticket Management
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| User Sentiments |
Reliable Alerting System, Extensive Integrations, Ease of Use, Effective Incident Management High Pricing, Confusing User Interface, Limited Customization, Mobile App Issues |
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| Review Summary |
PagerDuty is widely praised for its user-friendly interface, ease of setup, and comprehensive alerting and incident management capabilities. Users appreciate its customizable dashboards, flexible escalation policies, and integrations with various third-party tools. The platform's real-time monitoring and alerting features are also well-received, with users highlighting their effectiveness in preventing outages and minimizing downtime. Additionally, PagerDuty's customer support is commended for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and performance issues, particularly during high-traffic periods. |
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AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $10.00 $10.00 per user / month Team $29.00 $35.00 per user / month Business $39.00 $47.00 per user / month Digital Operations Custom |
Alcea IssueTrack Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 4 More
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+ 1 More
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| Videos | Not Available |
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| Company Details | Located in: San Francisco, California | Located in: Ottawa, Ontario Founded in: 1997 |
| Contact Details |
1-650-989-2965 https://www.pagerduty.com/ |
1 (877) 321 4463 https://alceatech.com/solutions/alcea-issuetrack/ |
| Social Media Handles |
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Not available |
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