Alcea IssueTrack vs Incident.io Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Alcea IssueTrack

Incident Management Software

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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Incident.io

Incident Management Software

4.9 126 user ratings

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Overview

Description

Alcea IssueTrack is perfect for any organization that has a need to effectively track issues and tasks. It incorporates the workflow, promotes team collaboration, provides accountability and increases productivity. Read more

Incident.io is a Slack-powered incident management platform. We help high-growth companies declare, collaborate, communicate around and learn from events that disturb their normal course of business - from critical infrastructure being down, to data breaches and security incidents. Read more

Pricing Options

Free Trial Available
Alcea IssueTrack Offers Custom plan.

Free Trial Not Available
Starts at $16.0. Offers Custom plan.

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

60%
Momentum

62%
Popularity

62%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

67%
Popularity

80%

Features

Total Features	7 Features	5 Features
Common Features for All	Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Safety Management Precautionary measure to ensure the risks are estimated and mitigated Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. + 4 More - Show Less	Auto-Assign (Incidents) Escalates the incidents to relevant teams based on past events or response time Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Safety Management Precautionary measure to ensure the risks are estimated and mitigated Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	Online	Online

Reviews & Ratings

User Rating	Not Available	4.9/5 126 user ratings
Rating Distribution	Not Available	Excellent 91.3% Very Good 8.7% Average 0% Poor 0% Terrible 0%
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Alcea IssueTrack Offers Custom plan.	Free Trial Not Available Starts at $16.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Alcea IssueTrack Custom	Starter $16.00 $19.00 per user / month Pro $23.00 $28.00 per user / month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Mission Manager 5 Based on 1 Ratings Alcea IssueTrack Vs Mission Manager StatusCast Incident Management Alcea IssueTrack Vs StatusCast Incident Management YetiCloud Alcea IssueTrack Vs YetiCloud Incident.io 4.9 Based on 126 Ratings Alcea IssueTrack Vs Incident.io Spike.sh 4 Based on 1 Ratings Alcea IssueTrack Vs Spike.sh	FireHydrant 4.6 Based on 47 Ratings Incident.io Vs FireHydrant StatusCast Incident Management Incident.io Vs StatusCast Incident Management PagerDuty 4.5 Based on 2074 Ratings Incident.io Vs PagerDuty Mission Manager 5 Based on 1 Ratings Incident.io Vs Mission Manager Spike.sh 4 Based on 1 Ratings Incident.io Vs Spike.sh
	View All Alcea IssueTrack Alternatives	View All Incident.io Alternatives