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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Outreach logo
Sales Engagement Software

1.5 56 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ZoomInfo Engage logo
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Featured

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Aircall logo

Aircall

Contact Center Operations Software

4.3 2,347 user ratings

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Overview

Description Outreach is one of the leading sales engagement apps. It delivers insights and performance resulting in client satisfaction and acceleration of revenue. Outreach boosts the productivity of sales teams by prioritizing and automating all customer touchpoints throughout the sales process, empowering them to book more meetings, drive more pipeline and exceed revenue growth. Outreach provides an integrated view of all prospect-related information by placing actionable data intelligence at the fingertips of sales representatives. Every year, thousands of customers rely on Outreach to improve collaboration between sales and marketing and transform the sales process. A unique feature of Outreach is the email and call sequencing where the dashboard shows sequences that help sales reps to monitor and understand their campaign status whether they are using cold calling or email as a technique. The coaching analytics feature of outreach is another interesting feature that allows sales managers to review the performance of their sales reps and determine whose performance is the best from top to bottom. Some of its other features include Salesforce integration, data management, lead scoring and many more. Read more ZoomInfo Engage is the most comprehensive sales interaction tool for you, your clients, and your potential customers. It enables your sales staff to engage with more prospects, complete more deals, and track every interaction along the way. CRM integration, inbox integration, and workflow management is also ensured by this software. ZoonInfo Engage offers phone, email, and automation features that are not only user friendly but also quite comprehensive. It provides a ZoomInfo sales dialer that allows users to make automated calls from lists of contacts they've provided. You can also optimize your email marketing with sophisticated email automation to get deals over the finish line faster with ZoomInfo Engage. Content management, call list management, and team management also becomes easy with ZoomInfo Engage. With this software, conversations can also be seamlessly integrated into your existing workflows, such as Office 365 and Gmail. With automated Salesflows, users can better manage their team's time and efforts. It further enables lead scoring, call monitoring, performance analysis, sales activity automation and call recording. Read more Aircall Call Centre software is a top-ranking call center software because it seamlessly integrates features with the most popular help desk tools. This tool offers customer relationship management, live chat, and eCommerce software to predict customer requirements on every call, helping businesses enhance their efficiency. Aircall is a useful cloud-based phone calling system and a call center solution to handle modern-day businesses effectively. It is a voice platform that ensures seamless service with productivity and helpdesk tools. Aircall is a great platform that helps businesses to run smoothly by supporting their sales team. It offers efficient and clear communication with the customers through deep insights and real-time analytics. And through its industry-leading call center features, customer relationships are enhanced. It assists businesses in making the phone calling process easy, accessible and transparent for the users. Businesses that use Aircall can receive advanced analytics and track the performance of their team’s and agent’s productivity. Moreover, they can check the team activity promptly on the live feed with an existing help desk and CRM feature that strengthens the understanding process. It is a flexible voice solution for businesses with custom, professional, and essentials pricing strategies. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $30.0. Offers Custom plan.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    70%
  • Momentum
    68%
  • Popularity
    66%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    77%
  • Momentum
    63%
  • Popularity
    70%
SaaSworthy Awards # 3 Highly Rated # 8 Fastest Growing
Not Available
# 3 Fastest Growing # 8 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA
  • Available

Reviews & Ratings

User Rating
1.5/5 56 user ratings
Not Available
4.3/5 2,347 user ratings
Rating Distribution
  • Excellent

    7.1%
  • Very Good

    5.4%
  • Average

    0%
  • Poor

    0%
  • Terrible

    87.5%
Not Available
  • Excellent

    69.3%
  • Very Good

    14.6%
  • Average

    2.7%
  • Poor

    1.6%
  • Terrible

    11.8%
User Sentiments

    Email Sequencing Functionality, Extensive Integrations, Robust Reporting & Analytics, User-Friendly Interface

    Inconsistent Salesforce Integration, Occasional Software Bugs & Glitches, Limited Customization Options, Confusing Task Management

    Not Available

    User-Friendly Interface, Extensive Integrations, Reliable Call Recording, Mobile App Accessibility

    Inconsistent Call Quality, Mobile App Bugs, Limited SMS/MMS Functionality, Inflexible Billing Policies

Review Summary

Users applaud Outreach for its user-friendly interface, ease of use, and robust features that enhance sales engagement and productivity. It effectively streamlines outreach processes, automates tasks, and provides valuable insights into customer interactions. Outreach's reporting and analytics capabilities are also praised for their comprehensiveness and customization options. Additionally, the platform's seamless integration with other business tools and its exceptional customer support contribute to its popularity among users.

Not Available

Aircall users appreciate its user-friendly interface, ease of use, and call quality. They also value its features such as call recording, call analytics, and integrations with other business tools. However, some users have reported occasional technical issues and a lack of advanced features. Overall, Aircall is a reliable and user-friendly cloud-based phone system that offers a wide range of features for businesses of all sizes.

Pros & Cons
  • User-friendly interface and ease of use
  • Robust features that enhance sales engagement and productivity
  • Effective streamlining of outreach processes and task automation
  • Valuable insights into customer interactions
  • Comprehensive reporting and analytics capabilities
  • Can be resource-intensive and may slow down computers
  • Limited export options compared to Sketch
  • Comprehensive sales interaction tool
  • User-friendly and comprehensive phone, email, and automation features
  • Seamless integration with existing workflows
  • Automated Salesflows for efficient team management
  • Lead scoring, call monitoring, and performance analysis capabilities
  • Lacks advanced prototyping features found in Adobe XD
  • Limited integration with other software
Not Available
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $30.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Outreach Custom

ZoomInfo Engage Custom

Essentials $30.00 $30.00 per user / month

Professional $50.00 $50.00 per user / month

Custom Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Sales Intelligence-1
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Vendor information

Company Details Located in: Seattle, Washington Founded in: 2014 Located in: Waltham, Massachusetts Founded in: 2000 Located in: New York, New York Founded in: 2014
Contact Details

1 (888) 938-7356

https://www.outreach.io

866.904.9666

https://engage.zoominfo.com/

+1 888-240-6923

https://aircall.io/

Social Media Handles

Not available

FAQs

What are the key differences between Outreach and ZoomInfo Engage?

Outreach focuses on sales engagement and productivity, while ZoomInfo Engage offers a comprehensive sales interaction tool with advanced B2B features.

What are the alternative products to Outreach?

The top alternatives to Outreach include SalesLoft, Groove, Salesvue, Highspot, and Salesforce Sales Cloud.

Which SaaS products can Outreach integrate with?

Outreach integrates with a range of SaaS products, including ZoomInfo, Intercom, Gmail, Google Calendar, Salesforce, and Microsoft Dynamics 365 for Sales.

What are the unique features of ZoomInfo Engage?

ZoomInfo Engage offers a ZoomInfo sales dialer for automated calls, sophisticated email automation, and seamless integration with existing workflows like Office 365 and Gmail.

How does the user interface of Outreach compare to ZoomInfo Engage?

Outreach is known for its user-friendly interface, while ZoomInfo Engage offers a comprehensive and customizable interface tailored for sales engagement.

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