LiveZilla vs Talkative Comparison

LiveZilla

Live Chat Software

4.7 16 user ratings

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Talkative

Live Chat Software

5 2 user ratings

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Overview

Description	The LiveZilla live chat software is your answer to delivering on the customer expectation of instant redressal without having to invest in a huge customer support team. This easy-to-use, flexible software can be fully integrated with your server and domain, making it easy for you to connect with your users and website visitors in real time. LiveZilla has been developed with open source products, which means it can work independently on your systems, giving you full control and complete customer data privacy. The live chat features such as pro-active chat invites, automated responses to generic queries, chat transcript emails and integrated feedback make LiveZilla a robust, well-rounded customer support every business needs. Read more	Talkative helps companies to communicate with their customers through websites or apps. Embed voice, video, chat, and co-browsing into your website to see, understand, and solve customer problems in real-time. Read more
Pricing Options	Free Trial Available Starts at $218.23. Offers Free-forever plan.	Free Trial Available Talkative Offers Custom plan.
SW Score & Breakdown		83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 60% Momentum 62% Popularity 70%
SaaSworthy Awards	# 7 Highly Rated # 5 Most Popular	Not Available

Features

Total Features	5 Features	9 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 2 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.7/5 16 user ratings	5/5 2 user ratings
Ratings Distribution	Excellent 74.3% Very Good 23.6% Average 1.4% Poor 0% Terrible 0.7%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Available Starts at $218.23. Offers Free-forever plan.	Free Trial Available Talkative Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	LiveZilla ONE Free LiveZilla PRO $218.23 $218.23 One-Time Payment	Business Others Enterprise Custom
		View Detailed Pricing

Alternatives

	JivoChat 4.2 Based on 146 Ratings LiveZilla Vs JivoChat Crisp 4.5 Based on 149 Ratings LiveZilla Vs Crisp Intercom 4.5 Based on 4448 Ratings LiveZilla Vs Intercom tawk.to 4.4 Based on 372 Ratings LiveZilla Vs tawk.to LiveChat 4.6 Based on 2594 Ratings LiveZilla Vs LiveChat	Smartchat Talkative Vs Smartchat LiveChat 4.6 Based on 2594 Ratings Talkative Vs LiveChat LiveEngage 3.9 Based on 435 Ratings Talkative Vs LiveEngage Let's Connect Talkative Vs Let's Connect DeskMoz 5 Based on 11 Ratings Talkative Vs DeskMoz
	View All LiveZilla Alternatives	View All Talkative Alternatives