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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
SuperOps RMM |
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Creatio CRM |
| Description | HubSpot's Service Hub is a comprehensive, cloud-based Help Desk solution designed to revolutionize customer service. With an array of robust tools, it empowers businesses to deliver unparalleled and efficient customer experiences at any scale. The platform is intuitive and integrates seamlessly with the company's operations, facilitating a self-service approach that customers appreciate. By implementing Service Hub, not only to streamline the support processes, but also cultivate a community of satisfied advocates, eager to spread the word about the exceptional service. This turnkey solution is the linchpin for building lasting customer relationships and fostering business growth through positive engagement. Read more | Helpy is the customer support platform engineered for companies that are serious about customer data security and control. Designed for single-tenant private cloud deployments, Helpy Pro lets you avoid vendor lock-in, own your data, and integrate with the tools you already use to keep data private and secure. Helpy works across all devices, allowing your team to deliver great support everywhere and anywhere. Helpy connects to your incoming support email addresses, converting each message into a ticket that can be assigned agents, teams, and tracked by status throughout its' life. Read more | SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more | Creatio is an AI CRM and workflow platform where people and AI agents work together - with no limits on users, agents, or scale. Designed for midsize and large enterprises, it delivers enterprise-grade CRM across sales, marketing, and service alongside Creatio Studio, a no-code agentic platform for building apps and AI agents without coding. With unlimited workflows, 19 industry templates, and AI agents included across all plans, Creatio gives organizations the freedom to automate at scale and the tools to do it without technical constraints. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 9 Fastest Growing # 20 Highly Rated | # 13 Fastest Growing |
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User Friendly Interface, Extensive Integrations, Robust Knowledge Base, Workflow Automation Limited Knowledge Base Customization, Inconsistent Notifications, Ticket Management Limitations, Customer Portal Limitations |
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| Review Summary |
Users praise HubSpot Service Hub for its comprehensive features and user-friendly interface. They appreciate the ease of use, customization options, and integration with other HubSpot products. The software's ability to streamline customer service processes, automate tasks, and provide valuable insights is also highlighted. However, some users express concerns about the occasional glitches, limited reporting capabilities, and the need for a dedicated implementation team for complex setups. Overall, HubSpot Service Hub is a popular choice for businesses seeking an all-in-one customer service solution. |
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| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
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Free (For Individuals & Small Teams) Free Service Hub Starter (For Individuals & Small Teams) $9.00 $15.00 per user / month Starter Customer Platform (For Individuals & Small Teams) $9.00 $15.00 per user / month Service Hub Professional (For Individuals & Small Teams) $90.00 $100.00 per user / month Service Hub Professional (For Businesses & Enterprises) $90.00 $100.00 per user / month Service Hub Enterprise (For Businesses & Enterprises) $150.00 $150.00 per user / month |
Basic $15.00 $15.00 per user / month Essential $25.00 $25.00 per user / month Total $50.00 $50.00 per user / month Enterprise Custom Self Hosted $40.00 $40.00 per user / month |
Standard $79.00 $89.00 per user / month Pro $99.00 $119.00 per user / month Super $129.00 $149.00 per user / month |
Growth $40.00 $40.00 per user / month Enterprise $55.00 $55.00 per user / month Unlimited Custom |
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| Company Details | Located in: Cambridge, Massachusetts - 02141 Founded in: 2006 | Located in: Lehi, Utah - 84043 Founded in: 2016 | Located in: Claymont, Delaware Founded in: 2020 | Located in: Boston, MA - 02109 |
| Contact Details |
+1 888-482-7768 https://www.hubspot.com/products/service |
+1 801.999.0058 https://helpy.io/ |
+1 628-270-9924 https://superops.ai/rmm |
+1 617 765 7997 https://www.creatio.com/crm |
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