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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HubSpot CRM logo
CRM Software

2.9 864 user ratings

View Details

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce logo
CRM Software

4.1 7,808 user ratings

View Details
Featured

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Confetti logo

Confetti

Event Planning Software

1 19 user ratings

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Overview

Description A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead. Read more Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more SAP Customer Experience is a customer relationship and experience management solution that enables you to understand your clients and provide hyper-personalized experiences for them. It helps businesses increase their revenue and income while attracting and retaining customers. With SAP Customer Experience, you can recognize and anticipate your client’s wants. It assists you in automating regular processes, strengthening customer relationships, and achieving more with less. You get industry-specific procedures, built-in compliance, and best practices gleaned from decades of experience working with businesses all over the world. The platform offers a single customer profile derived from all business data sources that provides unique insights to help you better serve your customers. You can act on consumer information and provide hyper-personalized experiences to keep your customers engaged. With SAP solutions, you can send the appropriate message at the right time and in the right place to increase consumer engagement and motivate customers to take action. Additionally, you can offer a fast and easy purchasing experience, make items available for a smooth pickup, and schedule service visits with this platform. Read more Confetti makes it easy to discover and book hundreds of live-hosted team-building experiences designed to enhance the company culture. The growing catalog features exclusive, exciting experiences tailored to the season and meet the team’s needs. We’ve revolutionized corporate event planning with a simple process to plan, book, and pay instantly. The expert event coordinators ensure a smooth, seamless experience for users and a memorable time for team members. From detailed event briefings to customized invites, Confetti supports users every step of the way. The live hosts are not only experts in their fields but are also trained to create engaging experiences that bring everyone together—even the quietest team members. Whether planning a virtual event or an in-person experience, Confetti helps to build stronger teams and unforgettable memories. Let’s make planning fun and effortless! Read more
Pricing Options
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    80%
  • Momentum
    68%
  • Popularity
    68%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    68%
  • Popularity
    89%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    68%
  • Momentum
    62%
  • Popularity
    76%
SaaSworthy Awards # 4 Highly Rated # 19 Fastest Growing # 20 Highly Rated # 7 Most Popular
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Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
2.9/5 864 user ratings
4.1/5 7,808 user ratings
Not Available
1/5 19 user ratings
Rating Distribution
  • Excellent

    34.6%
  • Very Good

    12.4%
  • Average

    3.7%
  • Poor

    6.1%
  • Terrible

    43.2%
  • Excellent

    41.2%
  • Very Good

    40.2%
  • Average

    10.4%
  • Poor

    2.4%
  • Terrible

    5.7%
Not Available
  • Excellent

    0%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    100%
User Sentiments

    User Friendly Interface, Extensive Integrations, Email Tracking, Task Management

    High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Not Available
    Not Available
Review Summary

HubSpot Sales Hub is lauded for its user-friendliness, seamless integration with other HubSpot tools, and effective lead management capabilities. Users appreciate its intuitive interface, personalized email sequences, and robust analytics. However, some drawbacks include a steep learning curve, limited reporting options in lower tiers, and occasional glitches. While HubSpot Sales Hub offers a powerful solution for streamlining sales processes and driving growth, it's essential to consider the pricing structure and ensure compatibility with your business needs before committing.

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

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Pros & Cons
  • Free forever with no expiration date
  • Automates tasks for sales teams
  • Tracks interactions and displays deals for visibility
  • Personalized email sequences with scheduled delivery
  • Notifications for lead email opens
  • May have limited customization options
  • Occasional glitches reported by users
  • Unified view of customers across departments
  • Automates time-consuming tasks
  • Provides personalized marketing strategies
  • Large community of experts for support
  • AI-powered chatbot for customer insights
  • Steep learning curve
  • Pricing concerns raised by some users
  • Occasional technical glitches
  • Provides a single customer profile for personalized experiences
  • Automates processes to strengthen customer relationships
  • Offers industry-specific procedures and best practices
  • Enables hyper-personalized experiences to engage customers
  • Provides a fast and easy purchasing experience
  • Limited reviews and ratings available
  • May require additional integrations for full functionality
Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Tools Free

Starter Customer Platform $9.00 $15.00 per user / month

Smart CRM Professional $40.00 $50.00 per month

Sales Hub Enterprise $75.00 $75.00 per month

Starter Suite $25.00 $25.00 per user / month

Pro Suite $100.00 $100.00 per user / month

Salesforce Foundations Free

SAP Customer Experience Custom

Pay As You Go Others

Plus Others

Pro Others

Enterprise Custom

Annual Event Planning Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: Cambridge, Massachusetts Founded in: 2006 Located in: San Francisco, California Founded in: 1996 Located in: Palo Alto, California Founded in: 1972 Located in: Boca Raton, Florida Founded in: 2017
Contact Details

+1 888 482 7768

https://www.hubspot.com/products/crm

+1 800-667-6389

https://www.salesforce.com/crm/

+1 650-849-4000

https://www.sap.com/products/crm.html

+1 917-310-3193

https://www.withconfetti.com/

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