Rapidly shifting behaviors have fast-tracked a new customer experience where digital experience management is part of almost every customer journey with the brand. Through a combination of active and passive engagement methods, they help user demystify customer intent and improve conversion, customer satisfaction, + brand loyalty. This always-on option lets customers react as they encounter issues, wish to provide feedback, or generally need assistance giving insight into the customer experience at the moment they are willing to voice their thoughts.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Not available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
SMG- Service Management Group Custom
Features
Disclaimer: The pricing details were last updated on 17/05/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about SMG - Service Management Group Pricing.
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Does SMG - Service Management Group provide API?
Yes, SMG - Service Management Group provides API.
Vendor Details
Kansas City, MissouriContact Details
+1 800-764-0439
https://smg.com/platform/channels/digital-experience-management/
Social Media Handles
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