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JivoChat

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

HelpOnClick logo
Live Chat Software

4.5 11 user ratings

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Overview

Description Chatlio is a live chat app with full Slack integration that boosts visitor engagement. It is compatible with all operating systems and can be activated in three simple steps. Authorise and connect the app in Slack, procure the Chatlio widget code snippet from the website and set up your customised interface to begin chatting with your visitors. You can also style your own widget, choosing from options like Button, Chip and Tab, and then customising it with colours, shapes, and labels of your choice at no extra cost. The Chatlio app can be integrated with your website seamlessly and functions as a complete customer care system that can be used to chat with visitors without any additional software support. The automatic messaging feature of the app also helps drive visitor engagement. The Javascript API facilitates optimum control over chat widget and data while the webhooks enable the exporting of this data to third-party systems in real time. Read more HelpOnclick empowers website owners to convert their visitors into paying customers and boost retention rate by 40 percent. Users only need an Internet connection along with a PC or mobile device to stay in touch with their customers 24/7. It also comes with a virtual agent that instantly replies to customer queries based on the knowledge-base. Live chat can be set up on the website within 5 minutes without the need for any programming skills. It enables customer support teams to chat from anywhere and provide in-depth answers to all queries. It seamlessly integrates with all types of devices as users can install apps onto their browser, directly on the Operating System, or even mobile devices. The Live Chat features include everything that the customers need to set up, customize, monitor, chat, and learn from live chat sessions. Once the setup has been completed by pasting a simple HTML code on the website of users, the tool can be customized to their needs. Read more
Pricing Options
  • Free Trial Available
  • Starts at $29.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $7.2.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    74%
  • Momentum
    65%
  • Popularity
    81%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 4 user ratings
4.5/5 11 user ratings
Ratings Distribution
  • Excellent

    57.6%
  • Very Good

    39.1%
  • Average

    3.3%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    54.8%
  • Very Good

    38.7%
  • Average

    6.5%
  • Poor

    0%
  • Terrible

    0%
Review Summary

Users appreciate Chatlio's user-friendly interface, ease of setup, and wide range of features. They commend its live chat and chatbot capabilities, which enable proactive customer engagement and efficient resolution of customer queries. Additionally, users praise Chatlio's robust reporting and analytics, which provide valuable insights into customer interactions and help identify areas for improvement. However, some users have reported occasional technical glitches and limitations in customization options. Overall, Chatlio is a well-received customer service software that offers a comprehensive suite of features to enhance customer engagement and satisfaction.

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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $29.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $7.2.
Pricing Plans
Monthly Plans Annual Plans

Starter $29.00 $29.00 per month

Basic $49.00 $49.00 per month

Pro $99.00 $99.00 per month

Business $199.00 $199.00 per month

Enterprise Custom

Starter $7.20 $12.00 per user / month

Advanced $11.40 $19.00 per user / month

 
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Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: Seattle, Washington Located in: Plano, TX
Contact Details

Not available

https://chatlio.com/

+1 (972) 8918910

https://www.helponclick.com/

Social Media Handles

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