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Home/Live Chat Software/Zendesk Chat vs ChatlioUpdated on: April 23, 2024

Compare Zendesk Chat vs Chatlio

Remove All ADD PRODUCT Zendesk Chat Chatlio	88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zendesk Chat Live Chat Software (541 Ratings)	Remove Chatlio Cloud Content Collaboration Software (92 Ratings)
Remove All ADD PRODUCT Zendesk Chat Chatlio	Start Free Trial	Visit Website

ADD PRODUCT	88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Remove Zendesk Chat Live Chat Software (541 Ratings)	Remove Chatlio Cloud Content Collaboration Software (92 Ratings)
ADD PRODUCT	Start Free Trial	Visit Website

Overview

Summary

Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them triggered messages based on certain types of customer behavior. The analytics features allows you to monitor the volume of your chats, as well as how productive your agents are so you can make adjustments and improvements where necessary. ..show more

Chatlio is a live chat app with full Slack integration that boosts visitor engagement. It is compatible with all operating systems and can be activated in three simple steps. Authorise and connect the app in Slack, procure the Chatlio widget code snippet from the website and set up your customised interface to begin chatting with your visitors. You can also style your own widget, choosing from options like Button, Chip and Tab, and then customising it with colours, shapes, and labels of your choice at no extra cost. The Chatlio app can be integrated with your website seamlessly and functions as a complete customer care system that can be used to chat with visitors without any additional software support. The automatic messaging feature of the app also helps drive visitor engagement. The Javascript API facilitates optimum control over chat widget and data while the webhooks enable the exporting of this data to third-party systems in real time. ..show more

TECHNICAL DETAILS

Access Monitoring
24/7 (Live rep)
Business Hours
Online

Contact Number/Address

San Francisco, California / 888-670-4887

Seattle, Washington

API

Deployment
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Customers
Individuals
Freelancers
Large Enterprises
Medium Business
Small Business

Pricing

Pricing Model
Free Trial
Freemium
One-time license
Open-source
Subscription
Quotation Based

Plans
	Sell Team $25 /User/Month Annual Subscription Term (per user per month) - $19 Monthly Subscription Term (per user per month) - $25 Features: Email integration Up to 3 paid users 1 custom sales pipeline Built-in click-to-dial & call recording Fully featured mobile CRM Apps & integrations - PREBUILT ACCOUNT MANAGEMENT User limits - Up to 3 paid users Document storage - 2GB/user Data Imports Duplicate Detection SALES TRACKING Number of sales pipelines - 1 Customizable sales pipeline Custom Data Fields, Filters, and Tags TASKS AND ACTIVITY TRACKING Calendar integration Task and appointment setting COLLABORATION Assign Collaborators @Mentions Team document repository EMAIL Email integration with tracking (clicks & opens) VOICE AND TEXT Text messaging (SMS) Call tracking and recording Click to dial (additional rates apply) MOBILE Offline Mobile Access Geolocation Visit tracking and Geo Verification DATA AND TEAM MANAGEMENT Smart Lists Smart List Templates Required Fields Editable by Admin Only' Data Fields Single Sign-On (SSO) API AND INTEGRATIONS Connect to zendesk support Public apps and integrations REPORTING Customizable sales dashboards Sell professional $59 /User/Month Annual Subscription Term (per user per month) - $49 Monthly Subscription Term (per user per month) - $55 FEATURES: Email integration Unlimited paid users 1 custom sales pipeline Built-in click-to-dial & call recording Fully featured mobile CRM Apps & integrations - PREBUILT & CUSTOM Personalized bulk emailing Unlimited email templates Sales goals & forecasting Unlimited custom fields Advanced call analytics ACCOUNT MANAGEMENT User limits - Unlimited paid users Document storage - 5GB/user Data Imports Duplicate Detection Round robin (automated distribution) SALES TRACKING Number of sales pipelines - 1 Customizable sales pipeline Custom Data Fields, Filters, and Tags TASKS AND ACTIVITY TRACKING Calendar integration Task and appointment setting COLLABORATION Assign Collaborators @Mentions Team document repository EMAIL Email integration with tracking (clicks & opens) Bulk emailing Unlimited email templates Email personalization tages VOICE AND TEXT Text messaging (SMS) Call tracking and recording Click to dial (additional rates apply) MOBILE Offline Mobile Access Geolocation Visit tracking and Geo Verification DATA AND TEAM MANAGEMENT Smart Lists Smart List Templates Required Fields Editable by Admin Only' Data Fields Single Sign-On (SSO) Lead capture form Data exports API AND INTEGRATIONS Connect to zendesk support Mailchimp integration Core API Pre-built code libraries Public apps and integrations Private apps REPORTING Customizable sales dashboards Sales forecasting Goals tracking Advanced call analytics Sell Enterprise $125 /User/Month Annual Subscription Term (per user per month) - $49 Monthly Subscription Term (per user per month) - $55 FEATURES: Email integration Unlimited paid users 2 sales pipelines Built-in click-to-dial, call recording, & power dialer Fully featured mobile CRM Apps & integrations - PREBUILT & CUSTOM Personalized bulk emailing Unlimited email templates Sales goals & forecasting Unlimited custom fields Advanced call analytics Activity reports Advanced permissions Product catalog Lead and deal scoring Task automation Customized notifications ACCOUNT MANAGEMENT User limits - Unlimited paid users Document storage - 10GB/user Data Imports Duplicate Detection Round robin (automated distribution) SALES TRACKING Number of sales pipelines - 2 Customizable sales pipeline Custom Data Fields, Filters, and Tags Lead and deal scoring Historical sales exports Companies hierarchy Product and price book TASKS AND ACTIVITY TRACKING Calendar integration Task and appointment setting Task automation Customized notifications COLLABORATION Assign Collaborators @Mentions Team document repository EMAIL Email integration with tracking (clicks & opens) Bulk emailing Unlimited email templates Email personalization tages VOICE AND TEXT Text messaging (SMS) Call tracking and recording Click to dial (additional rates apply) Call scripts Automated power dialer MOBILE Offline Mobile Access Geolocation Visit tracking and Geo Verification DATA AND TEAM MANAGEMENT Smart Lists Smart List Templates Required Fields Editable by Admin Only' Data Fields Single Sign-On (SSO) Lead capture form Data exports Role-based permissions API AND INTEGRATIONS Connect to zendesk support Mailchimp integration Zapier integration Core API Pre-built code libraries Hubspot integration Public apps and integrations Private apps REPORTING Customizable sales dashboards Sales forecasting Goals tracking Advanced call analytics Activity reports Sell Elite $249 /User/Month Annual Subscription Term (per user per month) - $199 Monthly Subscription Term (per user per month) - $249 ACCOUNT MANAGEMENT: User limits - Unlimited paid users Document storage - 25GB/user Data Imports Duplicate Detection Round robin (automated distribution) SALES TRACKING Number of sales pipelines - Unlimited Customizable sales pipeline Custom Data Fields, Filters, and Tags Lead and deal scoring Historical sales exports Companies hierarchy Product and price book TASKS AND ACTIVITY TRACKING Calendar integration Task and appointment setting Task automation Customized notifications COLLABORATION Assign Collaborators @Mentions Team document repository EMAIL Email integration with tracking (clicks & opens) Bulk emailing Unlimited email templates Email personalization tages VOICE AND TEXT Text messaging (SMS) Call tracking and recording Click to dial (additional rates apply) Call scripts Automated power dialer MOBILE Offline Mobile Access Geolocation Visit tracking and Geo Verification DATA AND TEAM MANAGEMENT Smart Lists Smart List Templates Required Fields Editable by Admin Only' Data Fields Single Sign-On (SSO) Lead capture form Data exports Role-based permissions API AND INTEGRATIONS Connect to zendesk support Mailchimp integration Zapier integration Core API Pre-built code libraries Hubspot integration Firehose API Sync API Search API Public apps and integrations Private apps REPORTING Customizable sales dashboards Sales forecasting Goals tracking Advanced call analytics Activity reports Rep performance dashboard Advanced sales insight reports Success insight reports View Price Page	Starter $29 /Month Features Only 2 Operators 1 widget 200 conversations /month Unlimited bandwidth Unlimited domains Free CSS customization All the plan includes these features Full integration with your slack app Powerful and practical chat widget Fully customizable chat widget Basic $49 /Month Features Unlimited Operators Includes features of Starter plan, plus 1000 conversations /month Bots Triggers and automessages Saved Replies Includes features of All plan Pro $99 /Month Features Unlimited Operators 2 widgets 3000 conversations /month Includes features of Basic plan, plus White label widget Qualify leads automatically Includes features of All plan Business $199 /Month Features Unlimited Operators 5 widgets 5000 conversations/month Includes features of Pro plan Includes features of All plan Enterprise Custom Chatlio offers Enterprise pricing plan on basis of request. Contact the vendor to get the latest pricing detail. View Price Page

SCREENSHOTS

Zendesk Chat Screenshots

View 5 screenshot(s)

Chatlio Screenshots

View 8 screenshot(s)

Zendesk Chat Screenshots

Zendesk Chat Screenshots

Zendesk Chat Screenshots

Zendesk Chat Screenshots

Zendesk Chat Screenshots

Chatlio Screenshots

Getapp : Chatlio screenshot

Chatlio Screenshots

Getapp : Chatlio screenshot

Chatlio Screenshots

Getapp : Chatlio screenshot

Chatlio Screenshots

Getapp : Chatlio screenshot

Chatlio Screenshots

Getapp : Chatlio screenshot

Chatlio Screenshots

Getapp : Chatlio screenshot

Chatlio Screenshots

Getapp : Chatlio screenshot

Chatlio Screenshots

Getapp : Chatlio screenshot

ALTERNATIVES

Top alternatives to Zendesk Chat

Top alternatives to Chatlio

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