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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Live Chat Software

4.8 39 user ratings

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Overview

Description Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their brand and shorten the sales cycle as well. Over 50,000+ businesses from all around the globe use Drift to generate a qualified pipeline in real-time. Brands get to connect with their buyers over voice, chat, video and email to accelerate the revenues. Moreover, integration facilities offered by Drift helps brands engage their website visitors in real-time, providing personalised experiences accordingly. Timely notification offered by the platform helps organisations engage with their target accounts and never miss out on anything. Lastly, organisations can also rely on the particular to enhance their revenues without increasing the headcounts in a refreshingly frictionless manner. Read more Chaport is a ‘modern-day messenger’ that makes it easy for users to connect with their customers through a simple chat interface. The user has to install a chat button on the website, answer the queries of their customers, and increase sales. While the tool allows communicating in real-time, website visitors can get in touch even offline since their replies will be sent to customers via email notifications. The features that make Chaport stand out is the ability to transfer a chat to a colleague, join a group chat, or view the conversation of other colleagues in real-time. Chaport can improve sales further through automatic chat invitations based on specific rules. Being available across multiple devices, Chaport allows users to talk to their customers at any time and from any location. In addition, to live chat tools, Chaport also offers chatbot and knowledge base functionalities to help companies automate their customer service and reduce the load on their teams. Read more
Pricing Options
  • Free Trial Not Available
  • Drift Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    73%
  • Momentum
    63%
  • Popularity
    76%
SaaSworthy Awards # 3 Most Worthy # 3 Highly Rated
Not Available

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 1,709 user ratings
4.8/5 39 user ratings
Ratings Distribution
  • Excellent

    56.5%
  • Very Good

    31.6%
  • Average

    5.7%
  • Poor

    3.5%
  • Terrible

    2.6%
  • Excellent

    83.6%
  • Very Good

    16.4%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
Review Summary

Overall, users find Drift to be a highly effective tool for conversational marketing and sales. It is praised for its ease of use, intuitive interface, and ability to personalize customer interactions at scale. Users appreciate the platform's robust features, such as chatbots, email integration, and analytics, which help them engage with leads, qualify prospects, and close deals efficiently. While some users experienced occasional technical glitches or limitations in customization, the majority agree that Drift has significantly improved their communication and lead generation efforts.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Drift Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $15.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Premium Custom

Advanced Custom

Enterprise Custom

Free Free

​​​​​​​Drift for Early Stage Startups Custom

Add playbook building services Custom

Virtual selling assistants Custom

Free Free

Premium $15.00 $19.00 per user / month

Business $23.00 $29.00 per user / month

Enterprise Custom

 
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Alternatives

 

Screenshots & Videos

Screenshots Drift screenshot
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Boston, Massachusetts Founded in: 2014 Located in: Alhambra, CA 91803
Contact Details

855-266-1567

https://www.drift.com/

Not available

https://www.chaport.com/

Social Media Handles

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