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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Crazy Egg logo
Heat Map Software

3.1 15 user ratings

View Details

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Smartlook logo
Heat Map Software

4.6 2,113 user ratings

View Details

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Mouseflow logo
Heat Map Software

4.7 680 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FullStory logo
Heat Map Software

4.6 581 user ratings

View Details

Overview

Description Crazy Egg is one of the most popular heatmap software available in the market. It offers you a thorough insight of how your website visitors are interacting with the content present on your website. Not only a simple heatmap of the number of clicks, but Crazy Egg even shows visual reports of the scroll, pointer hovering over contents and how your customers are responding to different elements of your website. With all these, you can have an in-depth knowledge of how your landing page design is performing. Based on the data offered in the form of heatmaps, you can re-customize your website, alter contents and add/change modules based on the visitor's preference. Crazy Egg also provides entire user session recordings by which you can investigate how people browse your website and what irritates them the most. You can also dwell into different segments like new visitor, active visitor, etc and can even filter the results. Worth mentioning, it also offers integration of A/B testing. Read more Smartlook is a handy tool for understanding how customers interact with your website or Android and iOS app. This analytics solution tool can help figure out the 'Whys' behind every user action. Smartlook presents a central dashboard that displays data in an easy-to-understand manner while making team collaborations quick, simple, and convenient. This dashboard promotes data-driven decision-making for various stakeholders, including marketers, managers, UX designers, developers, and more. Smartlook has proven to reduce churn rates significantly, boost conversions, identify and fix bugs, and improve UX. Some key features of Smartlook include, view recordings, create heatmaps, build conversion funnels, use automatically tracked events. Read more Mouseflow is one of the feature-rich heatmap tools that track the activity of website visitors and offer you a detailed insight. The heatmaps offered by Mouseflow are build using tracking visitor’s interaction with the website that includes touch/click, scroll, engagement with particular content, etc. The insights offered can further be segmented on the basis of device used to visit the website, visitor’s location and a few more filters. You can detect the reason behind the frustration of a potential customer, javascript errors, friction and disturbing pop-ups that are hampering the growth of your business. It also comes with onboard recording functionality, using which you can record visitors session. This obliterates the need for any guesswork and you can be precise of where the action should be taken. Mouseflow also offers funnelling if you need to track the page-to-page activity of customers and monitoring of filling of forms. Furthermore, you can create custom surveys in order to take visitors feedback. Read more Fullstory houses a host of features for detailed heatmap generation and other analytics. The first being the heatmaps, which is generated by tracking the user’s activity on your website. The heatmaps are generated with sprayed colours of different tones on various segments on your website, depending upon the level of interaction made. You can analyze the reports by filtering the results on the basis of filter like Top users, the device used, etc. Fullstory can also record the entire user session so that you never miss any detail of how user interaction. Alongside the user’s interaction, it also records and detects errors in JavaScript console logs. Concerning the user’s privacy, it prevents collecting of sensitive user's data like location, IP address and web domain. It also identifies error/dead clicks, bugs, and pop-ups that degrade the user’s experience. Minute details like rage click and thrashing mouse also taken into account by the software. Moreover, you can also export CSV userlist for your searches and segments. Lastly, you can share the reports with other team members using the ‘Collaborate’ feature. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $39.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $31.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Free-forever and Custom plan.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    86%
  • Momentum
    64%
  • Popularity
    88%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    100%
  • Momentum
    64%
  • Popularity
    86%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    86%
  • Momentum
    72%
  • Popularity
    81%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    87%
  • Momentum
    68%
  • Popularity
    92%

Features

Total Features
6 Features
11 Features
10 Features
10 Features
Common Features for All
    A/B Testing Compares two versions of your website to see which one performs better
    Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
    Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
    Customer Feedback Helps the website owner to receive customer feedback directly from the website
    Filtered Results Offers to filter the results based on regions, devices and other criteria.
    Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
    Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
    GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
    JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
    Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
    Real-time View View real-time live interaction of visitors on the website
    Session Recording Enables one to record remote access, support sessions, and meetings
    Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 3 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 8 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 7 More - Show Less
    • A/B Testing Compares two versions of your website to see which one performs better
      Chat Integration Enables website manager to chat directly to the visitor in order to address his/her query
      Custom Targeting Offers to target a particular set of customers with a similar set of preferences and behaviors, thus bringing efficiency.
      Customer Feedback Helps the website owner to receive customer feedback directly from the website
      Filtered Results Offers to filter the results based on regions, devices and other criteria.
      Form Testing Offers to check the performance of the forms and identify the fields negating visitor's interest
      Funneling Helps to identify pages/parts of your website responsible for the drop of a potential customer
      GDPR Compliance Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union
      JavaScript Error Detection Helps to detect any error in JavaScript that is resulting in bugs on the website
      Optimization Tool Enables optimization of contents/elements of your website without using any third-party application
      Real-time View View real-time live interaction of visitors on the website
      Session Recording Enables one to record remote access, support sessions, and meetings
      Team Sharing Used to share the heatmaps, recorded sessions and other analytics with your team for coordination
  • + 7 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • Available
    • Available
    • Available

    Reviews & Ratings

    User Rating
    3.1/5 15 user ratings
    4.6/5 2,113 user ratings
    4.7/5 680 user ratings
    4.6/5 581 user ratings
    Rating Distribution
    • Excellent

      46.7%
    • Very Good

      6.7%
    • Average

      0%
    • Poor

      0%
    • Terrible

      46.7%
    • Excellent

      69.6%
    • Very Good

      26.9%
    • Average

      2.1%
    • Poor

      0.2%
    • Terrible

      1.2%
    • Excellent

      68.1%
    • Very Good

      29.3%
    • Average

      2.2%
    • Poor

      0.3%
    • Terrible

      0.1%
    • Excellent

      65.4%
    • Very Good

      29.4%
    • Average

      4.3%
    • Poor

      0.7%
    • Terrible

      0.2%
    User Sentiments

      Ease of Use, Heatmaps, User Recordings, Customer Support

      Limited Features, Snapshot Management, Dynamic Page Support, Chrome Extension Reliance

      Session Recordings, Heatmaps, Ease of Use, Extensive Integrations

      Occasional Bugs in Recordings, Slow Loading Times, Limited Features in Free Plan, Data History Limitations

      Ease of Use, Insightful User Recordings, Helpful Heatmaps, Extensive Data & Analytics

      Limited Recording Credits, Occasional Recording Errors, Occasional Inaccurate Data Capture, Limited Funnel Functionality

      Session Replay Functionality, In-depth User Insights, Ease of Use, Extensive Integrations

      High Pricing, Confusing Search Functionality, Limited Data Export, Steep Learning Curve

    Review Summary

    Crazy Egg is a popular heatmapping and user behavior analysis tool that provides insights into how visitors interact with websites. Users commend Crazy Egg for its ease of use, intuitive interface, and helpful customer support. The platform offers various visual analytics like heatmaps, scroll maps, and session recordings, enabling users to understand user behavior and optimize website design and content. However, some users report limitations in advanced analytics, data export options, and a lack of automation, leading them to explore alternative solutions for more complex needs.

    Users appreciate Smartlook's user-friendly interface, ease of setup, and its ability to provide valuable insights into user behavior. Reviewers highlight the tool's effectiveness in tracking website and app usage, identifying areas for improvement, and optimizing the user experience. While some users have reported minor issues with data accuracy or customer support, the overall sentiment remains positive, with many praising Smartlook's contribution to improving their digital products and increasing conversions.

    Mouseflow is a session replay and heat mapping software that enables businesses to analyze user behavior on their website or app. Reviewers praise its user-friendly interface, detailed analytics, and ability to identify areas for improvement. They also appreciate its integration with other tools and the ability to create custom reports. However, some users report occasional bugs and performance issues. Overall, Mouseflow is a powerful tool for businesses looking to optimize their digital products and enhance user experience.

    Overall, users praise FullStory's intuitive interface, ease of use, and ability to capture comprehensive user behavior data. They also appreciate its robust filtering and segmentation capabilities, which enable them to easily find and analyze specific user sessions. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the potential for data privacy issues. Additionally, some users have suggested improvements to the user interface and reporting features.

      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Offers Custom plan.
    • Free Trial Available
    • Starts at $39.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $31.0. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Enterprise Custom

    Free (Website) Free

    Starter (Website) $39.00 $39.00 per month

    Business (Website) $95.00 $95.00 per month

    Ultimate (Website) Custom

    Free Mobile (Mobile app) Free

    Startup Mobile (Mobile app) $39.00 $39.00 per month

    Business Mobile (Mobile app) $95.00 $95.00 per month

    Ultimate Mobile (Mobile app) Custom

    Free Free

    Starter $31.00 $39.00 per month

    Growth $109.00 $129.00 per month

    Business $219.00 $259.00 per month

    Pro $399.00 $499.00 per month

    Enterprise Custom

    Free trial Others

    Business Custom

    Enterprise Custom

    Free Forever Free

     
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    Screenshots & Videos

    Screenshots Crazy Egg Demo -
    + 6 More
    Platform type
    + 7 More
    Session Replay
    + 1 More
    screenshots
    + 4 More
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 2 More
    Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: La Mirada, California Located in: Czechia, Europe Founded in: 2016 Located in: Austin, Texas - 78701 Founded in: 2010 Located in: Atlanta, Georgia
    Contact Details

    Not available

    https://www.crazyegg.com/

    Not available

    https://www.smartlook.com/

    +1 855-668-7335

    https://mouseflow.com/

    Not available

    https://www.fullstory.com

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