TextMagic

About TextMagic

Deep Dive with Clara AI

Textmagic is a business messaging platform for sending SMS and email to customers, staff, and partners, and managing two-way conversations in one place. Businesses typically use it for two things: operational messaging (appointment reminders, delivery notifications, shift alerts, payment reminders, and service updates) and permission-based campaigns ( SMS and email broadcasts sent to opted-in contacts for promotions and announcements). Both can be automated with workflows triggered by customer actions, dates, or events. Replies are managed in a shared team inbox that brings together SMS, email, WhatsApp, Facebook Messenger, and Instagram. Conversations and contact history are grouped by recipient, so any team member picking up a thread has full context — not just the last message. Email campaigns are available globally. Business SMS is available in approximately 20 countries, with primary coverage in the United States, United Kingdom, Australia, and Canada, where dedicated local numbers, toll-free numbers, and sender IDs are supported.

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Pricing

Free Trial Available
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%
Reviews

68%
Momentum

67%
Popularity

87%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)
Individuals

API Support

Available

Modes of Support

Business Hours, Online

TextMagic Features

Show Feature Explanation

Show Missing Features

SMS Marketing Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

86%

Two-way Messaging

Enables recipients to respond and interact

Bulk SMS Campaigns

Send promotional or transactional messages at scale

Message Scheduling

Set future delivery times for messages

Content Personalization

Allows dynamic content targeting based on audience data

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

CRM Integration

Automatically sends and receives the relevant information to the CRM Software that helps in time management

Geo Targeting

Targeting based on location, city, timezone, and country

URL Shortening

Enables you to convert any long URL to an extremely short link

Multi-language Support

Available in multiple languages to support global customers

Contact Management Features

Shared Contacts

Facilitates keeping shared phone list/book with a different team or with specific user groups

Search and Filter

Provides with advance and efficient search/ filter tools to get more refined findings or results

Customer Pipeline

Helps to manage sales and business prospects and boosting them down the sales funnel

Contact Import-Export

Helps to input and share important contacts from the application with others

Contact History

Helps to store and logging all types of important contacts and reveals the time and duration as well

Activity Management

Helps to organize and prioritize the tasks and activities of the team to enhance productivity

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Appointment Management

Helps to manage patient-doctor appointments in an orderly manner

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Prospecting Tools

Provides tools to help spotting prospects or potential customers and convert them into actual buyers

Group Management

Helps to create multiple group types for managing a set of common records

Business Instant Messaging Features

Message Scheduling

Set future delivery times for messages

External User Access

Controlled access for people outside the workspace or organization

Message Catch Up

Helps to view your latest unread messages across board instantly with ease

AI Summary

AI-Powered Native Summarization

Emojis and Reactions

Built-in visual reactions

Group Chat

Direct chat between more than two users

Video Calling

Video calls to allow better discussion and exchange of ideas

Channels and Spaces

Public or private spaces for team communication

@Mentions

Receive instant alerts for tagged mentions and direct messages.

Security and Encryption

Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.

Message History and Archiving

Long-term retention of conversation data.

Cross-Platform Access

Available on web, desktop, and mobile platforms.

Message Search

Search past conversations using keywords.

Presence Indicators

Online, offline, away, or busy—status options that keep you connected and in control.

Direct Message

Private messaging directly between users.

File Sharing

A simple way to share files instantaneously with the team

Discussion Threads

Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts

Screen Sharing

Enables remote participants to see your desktop that allows better collaboration

Multi-language Support

Available in multiple languages to support global customers

Cloud Storage

Provides an online storage space to store data

Email Features

Spam and Malware Filtering

Protect against phishing, spam, and harmful files.

Email Automation

Automates the emailing process by sending out targeted messages to clients based on time and specific actions.

Pre-built Templates

Has inbuilt templates for landing pages so that designing from the scratch is not required

Search and Filter

Provides with advance and efficient search/ filter tools to get more refined findings or results

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Custom Domain Support

Allow business email with branded domains.

Undo Send

Allows to recall or retrieve mistakenly sent emails

Two-factor Authentication

Enhance admin login security with Two-Factor Authentication (2FA) using SMS codes, biometrics, or physical tokens to prevent unauthorized access.

SSL TSL Certificate

Enable HTTPS and secure communication

Cross Device Access

Access seamlessly across desktop, mobile, tablet, kiosks, and apps.

Storage Management

Systematically stores and organizes all your documents that drastically reduce the risk of lost or misplaced files

Labeling

Supports adding labels to certain items for its quick and easy identification

Offline Access

Allows users to access files and documents in offline mode

Collaboration

Helps you safely share data with only those who matter and enhances your teamwork

TextMagic Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pay-as-you-go (US) $0.49 $0.49

$0.049 per SMS

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Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 16/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about TextMagic Pricing

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TextMagic Reviews

User Rating

2.8/5 (Based on 45 Ratings)

Rating Distribution

Excellent
44.4%
Very Good
2.2%
Average
0%
Poor
0%
Terrible
53.3%

User Sentiments

Ease of Use, Reliable Service, Good Value, Extensive Integrations

Inconsistent Message Delivery, Poor Customer Service, High International SMS Pricing, Limited Mobile App Functionality

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Review Summary

User reviews for TextMagic highlight its ease of use, cost-effectiveness, and fast delivery rates, particularly for sending bulk messages and scheduling reminders. However, users also express concerns about pricing, particularly for international messages, and inconsistencies in delivery. Some users note a lack of advanced features like picture messaging or CRM integration, while others praise the intuitive interface and responsive customer service.

Pros

Easy to use interface, simple and efficient for sending SMS.
Allows sending to multiple recipients with custom sender ID.
Offers scheduling and tracking, providing insights into campaign performance.

Cons

Pricing can be high, especially for international SMS messaging.
Customer service has been reported as inconsistent in quality.
Limited reporting features compared to more advanced solutions.

TextMagic Reviews

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Automation flows

TextMagic FAQs

What is TextMagic used for?

Textmagic is a messaging platform used by 20,000+ businesses to send operational notifications and permission-based SMS and email campaigns, manage two-way conversations across SMS, email, WhatsApp, Facebook Messenger, and Instagram, and automate message workflows, with built-in 10DLC compliance, list cleanup and verification tools, a shared team inbox, and SOC 2-certified security.

Textmagic's capabilities are grouped into five areas:

Business SMS: Send alerts, reminders, and marketing campaigns

Mass texting: Permission-based bulk SMS to opted-in contacts
Number types: Dedicated local numbers, toll-free numbers (US/Canada), 10DLC numbers (US), Sender IDs (UK/Australia/Europe)
List building: Capture subscribers via website forms or keyword opt-in

Email campaigns: Send email campaigns globally.

Requires business domain verification
Hundreds of templates, visual builder, AI-assisted copy
Replies route to sender’s email address or Textmagic's ticketing system
Delivery, open, and click tracking included

Shared inbox Every conversation visible to your team with replies in real time

Channels: SMS, WhatsApp, Facebook, Instagram, live chat
Voice: Inbound and outbound calls managed from the same inbox
Contact history: Each contact has a unified profile showing conversation history, tasks, notes, lists, consent status, and upcoming messages
Role-based permissions, internal notes, tickets, task assignment
Email helpdesk: Email replies are managed separately as tickets

Automation flows: Build drip campaigns and message sequences

Triggers: dates, events, contact actions, incoming keywords
Delays, conditions, and branching supported
Keyword-based auto-replies and list subscriptions

API & integrations

SMS API: Send, receive, schedule, and manage contacts programmatically; SDKs for Node.js, PHP, Python, Java, C#, Go, Ruby, and more
Email to SMS: Send texts from any email client; replies return as emails
Bring your own number (BYOC): Connect Twilio, Vonage, Sinch, or Bandwidth

How much does TextMagic cost?

Textmagic is a prepaid, pay-as-you-go service. No contracts, no monthly minimums, credits never expire. A free trial is available with no credit card required.

SMS pricing:

Standard pay-as-you-go rates shown. Volume-based monthly plans with discounted rates are available for businesses in the US, UK, Canada, and Australia. Inbound SMS is free in all markets.

Country	Outbound SMS	Local number	Toll-free	Sender ID
United States	$0.049	$10/month	$10/month	Not supported
Canada	$0.049	$10/month	$10/month	Not supported
United Kingdom	£0.040	£2.40/month	Not available	£10/month
Australia	A$0.070	A$19/month	Not available	A$10/month
Other countries	Rates vary	Varies	—	Varies

Pricing for all other countries is available at textmagic.com/pricing. Last updated: May 10, 2026.

BYOC pricing: 1¢ per outbound message

Email pricing: First 10,000 emails free after business domain verification, then $0.003/email.

Does TextMagic offer a free plan?

You get full access to all Textmagic features with no credit card required, plus a small credit balance to test the service. In the US, Canada, Australia, and UK you also get a free texting number for the first month.

What are the top alternatives for TextMagic?

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Does TextMagic provide API?

Yes, TextMagic provides API.