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TextMagic Reviews

User Rating

4.5/5 (Based on 340 Ratings)

Rating Distribution

  • Excellent

    82.7%
  • Very Good

    3.2%
  • Average

    1.8%
  • Poor

    3.5%
  • Terrible

    8.8%

User Sentiments

Ease of Use, Reliable Service, Good Value, Extensive Integrations

Inconsistent Message Delivery, Poor Customer Service, High International SMS Pricing, Limited Mobile App Functionality

Do You Use TextMagic?

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Review Summary

User reviews for TextMagic highlight its ease of use, cost-effectiveness, and fast delivery rates, particularly for sending bulk messages and scheduling reminders. However, users also express concerns about pricing, particularly for international messages, and inconsistencies in delivery. Some users note a lack of advanced features like picture messaging or CRM integration, while others praise the intuitive interface and responsive customer service.

Pros

  • Easy to use interface, simple and efficient for sending SMS.
  • Allows sending to multiple recipients with custom sender ID.
  • Offers scheduling and tracking, providing insights into campaign performance.

Cons

  • Pricing can be high, especially for international SMS messaging.
  • Customer service has been reported as inconsistent in quality.
  • Limited reporting features compared to more advanced solutions.

AI-Generated from the text of User Reviews

Reviews
JR

John R

June 4, 2026 Source: G2.com
Quick, Helpful Setup and Transparent Pricing—TextMagic Just Works
What do you like best about Textmagic?The setup process—though necessarily painful because of federal regulations—was made much easier by the Text Magic team’s quick responses and helpful support. Now that we’re up and running, their charges are straightforward, with no “gotchas,” and they feel quite reasonable. Most days I barely think about TextMagic, which is exactly the point: they’re quietly working their magic for our customers every day.What do you dislike about Textmagic?Nothing comes to mind, sorry. Babaloooo!What problems is Textmagic solving and how is that benefiting you?TextMagic got us compliant with very reasonable and necessary federal guidelines and now our clients--in public safety--are receiving their messages reliably and inexpensively.
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VM

Verified User in Non-Profit Organization Management

April 28, 2026 Source: G2.com
Text Magic is a time saver
What do you like best about Textmagic?Text Magic allows me to send mass text to everyone efficiently. It’s so convenient and saves so much time for our non profit.What do you dislike about Textmagic?I honestly think TextMagic is great and don’t have anything bad to say about it.What problems is Textmagic solving and how is that benefiting you?Sending mass text for the organization which is saving us time
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JC

Jack Cleary

March 30, 2026 Source: Trustpilot.com
great support
Text magic is a key part of my system for lots of different reasons.

But I mainly want to point out the support which is fantastic. I send an email with any issue I have and within a few hours, it’s fixed
Read more
T

Troy

March 1, 2026 Source: Trustpilot.com
Just works!
Cost effective, easy setup and just works!
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AD

Andrew D

February 23, 2026 Source: G2.com
Very easy to use, very powerful in use.
What do you like best about Textmagic?Easy to use, and replies arrive in my inbox. What do you dislike about Textmagic?Nothing. TextMagic is not perfect, but not far off.Recommendations to others considering Textmagic?If you are a big organisation with an IT department there may be other or even better options, but for me on my own, Text Magic is just perfect.What problems is Textmagic solving and how is that benefiting you?I run a mower servicing workshop and Text Magic gives me fast communication with my customers and also a second channel as a backup to emails.
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s

shannon

February 5, 2026 Source: Trustpilot.com
Awesome software
Awesome software! Highly recommend.
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JW

John White

January 30, 2026 Source: Trustpilot.com
Awesome app and customer service!
Awesome app and customer service!
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d

dbrown

January 30, 2026 Source: Trustpilot.com
Work on the fly
Seems to work well and just gives me sign in complications but that Could just me me as well. But over all wasn’t use and convient.
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r

ryan

December 15, 2025 Source: Trustpilot.com
Simple to use but feature heavy
Simple to use but feature heavy, its been pivotal for my business to be able to reach customers in different ways. Does both text and email now! Wish there were more Zapier API like one to call a template.
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sw

simon anthony weir

December 11, 2025 Source: Trustpilot.com
I only joined this service an hour ago…
I only joined this service an hour ago if that, i dont normally right reviews this quick, AT ALL, but i am not a hater. The service is amazing, got 50p credit upfront, sounds small but 14 free texts free to try it out is fair, so simple to use, i thought i was gonna have to register with those phone number things and show ID and that crap but nope, signed up in like 10mins or less, i thought it was a catch, hence the good review so soon. Well done finally a good genuine, needed service.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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