|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
Sponsored
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more GoTo Resolve
Visit Website
|
Description | ScreenMeet cloud-based remote access software offers all possible remote support and remote control advantages. This software gives the best screen sharing experience using a personal computer, Mac system or mobile phones to multiple devices. Customer support provided by the technical team is excellent. It is compatible with multiple platforms. No extra software installation is necessary for remotely monitoring the other person’s screen as it can be done directly from the web browser. It features full video support, session recording, multi-monitor navigation, white label offering, password protection, remote control, session transfer, authorization control etc. Read more | Pilixo Remote Access web-based remote access & control software is designed using HTML5 Platform. This software is known to offer the fastest HTML5 based remote software solution to its users. It offers seamless remote control facility where users can perform tasks on remote computers with equal ease and confidence. The diagnostic tools available help in easily identifying issues and addressing the same in less time. Users can transfer files as well with the help of Pilixo Remote Access. Sharing screens and collaborating with others virtually is painless, quick and no extra complicated installation is required. Screen sharing and screen recording feature further improve its utility value. Read more | GoTo Resolve (a.k.a GoToAssist) is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can instantly convert their chat or call support into an online support session. The software offers much-needed freedom to support staff, enabling them to take care of remote servers and computers even when the end user is not present. Agents can connect to any unattended machines whenever they want to resolve issues. GoTo Resolve allows users to quickly start a support session from a browser or desktop app of their choice. They can easily access customers’ system information, including software and hardware configurations. GoTo Resolve also allows you to receive and send files in live or unattended sessions, install updates, apply patches, and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time. Read more |
Pricing Options |
|
|
|
SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
7 Features
|
5 Features
|
7 Features
|
Common Features for All |
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
|
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
|
Diagnostic Tools
Feedback Collection
File Transfer
Live Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
|
Organization Types Supported |
|
|
|
Platforms Supported |
|
|
|
Modes of Support |
|
|
|
API Support |
|
|
|
User Rating |
|
|
|
Ratings Distribution |
|
|
|
Review Summary |
Not Available
|
Not Available
|
Users commend GotoAssist's user-friendly interface, praising its intuitive design and ease of navigation. They appreciate the quick and reliable remote access capabilities, enabling seamless troubleshooting and issue resolution. Additionally, the ability to transfer files and collaborate with team members during remote sessions is a major advantage. However, some users have expressed concerns regarding occasional glitches and stability issues, particularly during screen sharing. Furthermore, a few customers have reported challenges with customer support, citing slow response times and a lack of resolution to their queries. |
Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Contact Center Others Contact Center with Remote Control Others Enterprise Others |
Pilixo Remote Access Custom |
Service Desk $39.00 $49.00 per month GoToAssist $55.00 $69.00 per user / month |
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
|
BeyondTrust Remote Support
4.6 Based on 2976 Ratings Pilixo Remote Access Vs BeyondTrust Remote Support |
||
Screenshots |
+ 1 More
|
+ 1 More
|
Not Available |
Videos |
+ 2 More
|
+ 2 More
|
+ 3 More
|
Company Details | Located in: United States | Located in: Coral Springs, Florida - 33067 | Located in: Boston, Massachusetts |
Contact Details |
Not available https://screenmeet.com/ |
Not available https://www.pilixo.com/remo/ |
1 855 263 2838 https://www.goto.com/it-management/resolve |
Social Media Handles |
|
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.