Phocas is a data discovery platform with powerful analytical capability. It is compatible with mobile devices using which you can access and work on your file through mobile. In addition, it supports integration with third party applications and allows you to build interactive dashboards. It has a data warehousing feature which provides a central repository to store all the collected data that can be used for later analysis. In addition, it supports multiple export options in order to upload reports. The visualization feature in this software can be used to make stunning visual summaries of the business data.
| Support | Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | NA | Contact | Coventry, United Kingdom/ +44 1865 364 103 |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac | Category | Dashboard Software |
Disclaimer: The pricing details were last updated on 11/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
I'm able to see various snapshots of all the data that drives my business decisions in one place - and even better - I am able to slice and dice the data in different ways so as to get in depth analysis when needed
Pros
I'm able to see various snapshots of all the data that drives my business decisions in one place - and even better - I am able to slice and dice the data in different ways so as to get in depth analysis when needed
Cons
Not in real time (at least for my organization) - the data downloads every night so we have to wait until next day to see numbers up until the previous day
Rating breakdown
Likelihood to recommend: 7/10
Phocas allows users to get to their data and get results fast. No more trying to explain to the I.T. staff what they want and then getting something different and going through the process several times before finally getting what they want. Self service is what it is all about.
As the manger of the I.T. department I am always looking for ways to improve our products and services to our users. So far, Phocas can given us results. Can't complain about that.
The best way to determine the value of PHOCAS is to 'Try it .... You'll Like it" .... sounds corny but is the truth.
Fast access to information .... when our Salespeople want it and need it. No longer having to wait to explain it to an I.T. person and wait. ... Need information on a customer. Got It. Need information on product availability. Got It. Need Results. Got It.
What are the best aspects of this product?
One of the things I really like about Phocas is the instant report I get, also, whenever I have trouble using the app, the support team is always here to help. The dashboards show the amount of the entered orders and returns we did. In addition, with dashboard we can easily examine the branch and the employee. I really enjoy using the Phocas because shows how many changes the sales team made on prices.
What aspects are problematic or could work better?
In my opinion they need to work on their chart portion. I have trouble in creating charts, and unfortunately you cannot print them.
What specific problems in your company were solved by this product?
You get reports within seconds. What I used to do in ERP with putting the reports for hours now I only need few minutes with Phocas. I present Phocas to the owners of our company and using the app is a great relief for me and my IT department. My goal is to present Phocas to our sales teams and to increase our profit.
Are you a current user of this product?
Yes
What are the best aspects of this product?
One of the first thing I experienced with Phocas is that I can collect information very easily and fast and most important I can check products and customers altoghether. But, according to my experience with Phocas one of the best things is that you can spot any problem or issue within your company and you can work on it, as we always do.
What aspects are problematic or could work better?
Something that I don't like is the price for the small companies and customers.
What specific problems in your company were solved by this product?
Product and customer management. Thanks to Phocas we have increased the margins on specific customers and we increased the profit as well, by simply following the information about the customers and the products they consume.
Are you a current user of this product?
Yes
What are the best aspects of this product?
With Phocas you can easily create and save reports, you can create dashboards, users, etc. Admins can make changes to different users, on the other hand, they are allowed to reset their passwords whenever they need. You can send data to different sources. You have access to different levels from a line level, in between and to the high level. Phocas gives you an ability to select and give responsibility to different users.
What aspects are problematic or could work better?
I believe they need to make the dashboards more clear, also you need to have an appropriate training and knowledge of the product if you want to make any changes by yourself. I would advise the team of Phocas to build advanced features for long term users.
What specific problems in your company were solved by this product?
With numerous informations Phocas create dashboard to help you with decisions much faster. Show information about the customers and/or products that decrease in sales. Give you an appropriate security parameters to deliver data. Produces information within a tight deadline.
Are you a current user of this product?
Yes
What are the best aspects of this product?
One of the things I really like about Phocas is the instant report I get, also, whenever I have trouble using the app, the support team is always here to help. The dashboards show the amount of the entered orders and returns we did. In addition, with dashboard we can easily examine the branch and the employee. I really enjoy using the Phocas because shows how many changes the sales team made on prices.
What aspects are problematic or could work better?
In my opinion they need to work on their chart portion. I have trouble in creating charts, and unfortunately you cannot print them.
What specific problems in your company were solved by this product?
You get reports within seconds. What I used to do in ERP with putting the reports for hours now I only need few minutes with Phocas. I present Phocas to the owners of our company and using the app is a great relief for me and my IT department. My goal is to present Phocas to our sales teams and to increase our profit.
Are you a current user of this product?
Yes
Easy to work with, friendly software and capable staff when support is needed
It can get cumbersome to make modifications to the databases
Backup your setup and data
Exploit business information to help us take decisions
What are the best aspects of this product?
One of the first thing I experienced with Phocas is that I can collect information very easily and fast and most important I can check products and customers altoghether. But, according to my experience with Phocas one of the best things is that you can spot any problem or issue within your company and you can work on it, as we always do.
What aspects are problematic or could work better?
Something that I don't like is the price for the small companies and customers.
What specific problems in your company were solved by this product?
Product and customer management. Thanks to Phocas we have increased the margins on specific customers and we increased the profit as well, by simply following the information about the customers and the products they consume.
Are you a current user of this product?
Yes
What are the best aspects of this product?
With Phocas you can easily create and save reports, you can create dashboards, users, etc. Admins can make changes to different users, on the other hand, they are allowed to reset their passwords whenever they need. You can send data to different sources. You have access to different levels from a line level, in between and to the high level. Phocas gives you an ability to select and give responsibility to different users.
What aspects are problematic or could work better?
I believe they need to make the dashboards more clear, also you need to have an appropriate training and knowledge of the product if you want to make any changes by yourself. I would advise the team of Phocas to build advanced features for long term users.
What specific problems in your company were solved by this product?
With numerous informations Phocas create dashboard to help you with decisions much faster. Show information about the customers and/or products that decrease in sales. Give you an appropriate security parameters to deliver data. Produces information within a tight deadline.
Are you a current user of this product?
Yes
What are the best aspects of this product?
I have easy access of the sales and profits and how my business is doing on the market including the information of the different time period e.g. I can easily get the information from previous year. The process itself is time-consuming, but now with Phocas I only spend an hour to gather information for each section of my company.
What aspects are problematic or could work better?
There is a lot of information about the software and its benefits but I don't have enough time to study it thoroughly.
What specific problems in your company were solved by this product?
Analyzes the customer trends and how much they spend, also, Phocas helps you to group the customers and gives information about the sales and profit margines for each customer and gives you clear view whether they need adjustment or not. You can make modification on profit and you can measure the given result with other data.
Are you a current user of this product?
Yes
Yes. Phocas comes with data warehousing feature.
