What do you like best?
Phocas is a great tool for Analytics. It combines various sources of data from MRP system (direct integration) through to spreadsheets.
It is easy to navigate and also for administrators, it is easy to manage integrations and build dashboards and favourites that provide real value for our business.
The system allows users to view data across the business and home in on exception reporting to identify issues and fix them!
What do you dislike?
It would be good to be able to e-mail mini dashboards on a regular basis. The system allows you to set up favourites and set up scheduled e-mails but this is usually just for one data set.
Recommendations to others considering the product:
This software is worth investing both the time and money into. It has definitely helped us to improve the bottom line.
What problems are you solving with the product? What benefits have you realized?
Like many businesses, we have data across several systems. As a manufacturing company, we use Solidworks, Merlin MRP and the Microsoft 365 suite. The direct integration with Merlin allows for seamless updates, whilst we can also bring in things like KPI data from other sources.
Our users now have a consolidated view of the business and we can identify issues quickly.
We use the data to make more informed decisions for anything from forecasting sales and stock procurement through to performance.