Home/Customer Success Software/Parlor
Updated on: August 8, 2022


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What is Parlor and how does it work?

Parlor is a comprehensive feedback management platform for growing SaaS product teams who care about their users. With Parlor, product teams can announce product ideas to users, conduct surveys to gain actionable user feedback, measure reactions, and work extensively on improving the product. This platform allows your teams to segment users and do a cohort study to measure their engagement and build a passionate community around your product. With customer collaboration, product teams save time by validating ideas and build potential features that matter most to their users. Parlor allows creating prototypes and conducts surveys by integrating with popular apps like InVision, Marvel, Figma, Balsamiq, Dribbble, Survey Monkey, Survey Gizmo, or Typeform.

Parlor Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Boston, Massachusetts
Deployment SaaS/Web/Cloud Category Customer Success Software

Parlor Pricing

Pricing ModelFreemium , Subscription

Add a town hall to your product, letting users give feedback, get help, and see what's new.


  • Announce new product updates & instantly measure users’ reactions
  • Let users create personal roadmaps of prioritized feature requests
  • Promote the best user requests for review and discussion by all users
  • Integrate your secondary tools (support, FAQ, etc.) into 1 experience
  • User limits apply
$500 /Month
Billed Yearly

Leverage your product's new town hall to proactively engage users in your Discovery efforts.


  • Includes features of Starter plan, plus
  • Preview designs & prototypes in app to get feedback on potential features
  • Survey users in app to surface their wants and learn what needs attention
  • Track how many users are active in your product & collaborative in Parlor
  • Plan and track your feedback efforts in scheduled Discovery sprints
  • User limits apply
$800 /Month
Billed Yearly

Segment users into specialized customer councils, each with unique access to your town hall.


  • Includes features of Essentials plan, plus
  • Create & manage a customer council for structured, ongoing feedback
  • Access a dedicated Discovery Specialist to help guide your efforts
  • Segment your users into distinct cohorts to engage them separately
  • Compare the results of your Discovery efforts across different user cohorts
  • User limits apply
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Disclaimer: The pricing details were last updated on 13/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Parlor pricing.

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Videos on Parlor

Parlor Free In Product Announcements and Feedback Hub
Parlor Free In Product Announcements and Feedback Hub

Parlor Screenshots

Parlor screenshot
Parlor screenshot
Parlor screenshot
Parlor screenshot
Parlor screenshot

Parlor FAQs

No, Parlor does not provide API.

Parlor Integration

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