Ostina

About Ostina

Deep Dive with Clara AI

Ostina brings AI Staff, personal AI Clones and reusable Skills into one connected business platform for sole traders and small and medium-sized businesses. Calls, email, meetings, proposals, tasks, billing and support share customer context through Score, its portal and CRM. AI Staff support defined business roles. AI Clones help existing team members with repetitive work, while Skills provide reusable capabilities and actions tailored to the business. Companies choose permissions and the points where people review or approve work. A service business can connect an enquiry with a site visit, proposal, booking, invoice and support request. Managed onboarding starts with its existing processes, approved information and tools. The relevant modules and Skills are then configured around that work, with ongoing refinement. Businesses can start with one focused improvement and connect more modules as their needs grow. The aim is less repetitive admin, clearer handovers and steadier follow-through: more time for valuable work for existing teams, and practical admin support for sole traders who want time for growth or life outside work.

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Pricing

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Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business
Freelancers

API Support

Not available

Modes of Support

Online

Ostina Features

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Workflow Automation Features

Workflow Configuration

Configures flow of work in a systematic manner

Business Process Automation

Allows automatic handling of business processes

Calendar Management

Helps viewing deadlines, upcoming events, handle or add new appointments, etc

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Third-party Integration

Offers synchronization with third-party applications

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Compliance Tracking

Helps in tracking and monitoring and auditing all the regulatory compliance requirements

Business Management Features

CRM

Handles your contact database, follows up with potential customers and keeps them engaged

Marketing Management

Documents, tracks and also helps to access all data pertaining to the marketing department

Employee Management

Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise

Training Management

Automates the documenting processes involved in training management and records the performance of employees during training sessions

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Scheduling

Manages and helps to prepare schedules in an appropriate and timely manner

Vendor Management

Helps to manage necessary data concerning vendors and allows easy access

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Performance Metrics

Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team

Financial Management

Handles functions like management of cash and utilisation of funds

Time & Expense Tracking

Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Purchasing

Acquiring goods or services required for the business at minimal cost

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

CRM Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting outcomes based on performance and historical data.

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Customization

Helps to customize the system for use in industry-specific use cases

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Ostina Pricing

Free Trial

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Pricing Options

Premium Plans ( Quotation Based )

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