Lob

About Lob

Lob is an intelligent, direct mail platform that turns direct mail into intelligent mail. With best-in-class automation, out-of-the-box analytics, and an expansive print delivery network, Lob enables you to run direct mail campaigns at any frequency and scale. You can set up and execute direct mail campaigns in minutes and seamlessly integrate Lob with your existing tech stack. Lob's platform makes advanced personalization and localization easy, with no coding required. Plus, it offers integration with Salesforce and other CRM tools for easy attribution measurement. Use QR codes and PURLs to track conversions.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $260.00. Offers Free-forever and Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours

Lob Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Developer plan Free

Features

1 developer
10 HTML templates
Up to 500 monthly mailings
1 webhook
In-transit mail tracking
Access to Lob’s printdelivery network
Analytics dashboard
Print and postage starting at
- $0.805 /postcard
- $0.941 /letter
- $1.071 /check
Standard custom support

Add-ons

$0 per Month: 300 US addresses
- $0.05/addt’l Verifications
$0 per Month International
- $0.07/addt’l address verification (0 included)

Startup $260.00 $260.00 per month

Features

3 users
10 HTML templates
Up to 3,000 monthly mailings
3 webhooks
In-transit mail tracking
Access to Lob’s print delivery network
Analytics dashboard
Print and postage starting at
- $0.545 /postcard
- $0.771 /letter
- $0.921 /check
Standard custom support

Add-ons

$25 per Month: 1,000 US addresses
- $0.025/addt’l Verifications
$30 per Month International
- $0.06/addt’l address verification (500 included)

Growth plan $550.00 $550.00 per month

Features

5 users
25 HTML templates
Up to 6,000 monthly mailings
5 webhooks
In-transit mail tracking
Access to Lob’s print delivery network
Analytics dashboard
User roles and permissions
Print and postage starting at
- $0.515 /postcard
- $0.741 /letter
- $0.921 /check
Standard custom support

Add-ons

$450 per Month: 50,000 US addresses
- $0.009/addt’l Verifications
$550 per Month International
- $0.055/addt’laddress verification (10,000 included)

Enterprise Custom

Features

20+ users
50+ HTML templates
Customized mail capacity
10+ webhooks
In-transit mail tracking
Access to Lob’s print delivery network
Analytics dashboard
User roles and permissions
Custom envelopes
Speciality mailers
HIPAA compliant mailings
Standard custom support
Accounts management
Integration assistance

Add-ons

US address verification (custom)
International address verification (custom)

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 28/05/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Lob Reviews

User Rating

4.5/5 (Based on 187 Ratings)

Rating Distribution

Excellent
69.5%
Very Good
20.9%
Average
5.3%
Poor
0.5%
Terrible
3.7%

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Review Summary

Lob is a popular platform for automated direct mail, praised for its ease of use, integration capabilities, and time-saving features. Users appreciate the platform's simple interface, which allows for quick setup and efficient execution of mailing campaigns. While the API is well-documented and developer-friendly, some users find the setup process requires technical expertise. However, most users are satisfied with Lob's overall performance, particularly its ability to streamline sending letters, postcards, and checks. Concerns have been raised regarding pricing, especially for smaller businesses, and the lack of advanced reporting features. While occasional issues with delivery and customer support response time have been reported, Lob remains a valuable solution for businesses seeking to automate their direct mail processes.