What do you like best?
It's a much better attendee experience than using something typical like Zoom. Setting up multiple rooms, customizing the look and styling, and allowing people to carve their own path really sets it above other solutions. It's going to make an online event feel much more natural and engaging than just clicking 'Join' and sitting in the one spot and zoning out.
What do you dislike?
The cost can be tough for smaller events or non-profits compared to what could potentially be out there for free or minimal costs. There is also a bit of a learning curve to setting it up, but the support team has been great to deal with. Ciro D went above and beyond walking me through some of the setup.
Recommendations to others considering the product:
You'll just need someone that is comfortable on the computer or a bit tech savvy to do the setup and it should be no problem.
What problems are you solving with the product? What benefits have you realized?
User experience is much better; people can click around into different rooms and network in groups or 1 on 1 themselves and aren't stuck staring at 1 screen. Much like networking at a trade show in person! Can also include sponsor rooms, upload files, many chat options, polls, and more.