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About HighEngage

Clara AI Deep Dive with Clara AI

HighEngage is an AI customer service platform that helps businesses deliver instant support, answer customer questions 24/7, and reduce support workload. Instead of making customers wait for a response, HighEngage helps teams provide fast, accurate answers using AI trained on their website, documents, FAQs, and business knowledge. Setup takes just minutes, requires no coding, and can be embedded on any website or web application. When AI can't resolve an issue, conversations can be handed over to a human agent, converted into support tickets, or used to capture leads for follow-up. Designed for growing businesses and support teams, HighEngage helps improve response times, increase customer satisfaction, reduce repetitive inquiries, and turn more website visitors into customers.

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Screenshots & Videos

home page
Report & Analytics
Ticket

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

HighEngage Features

Chatbots Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%

Query Suggestions

Chatbot

Automated Responses

Lead Capture

Provides webhooks and integrations to capture lead information

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Transfers/Routing

Pre-Configured Bot

Language Detection

For Sales/Marketing

Code-free Development

Augmented Analytics

AI/Machine Learning

Natural Language Processing

Generative AI

AI Copilot

An AI-powered virtual assistant that accomplishes tasks and pursues goals on a user's behalf.

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.
HighEngage Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

MONTHLY YEARLY

Free Free

  • 200 Message Credits

  • Limited Access to AI Models

  • 1 MB Training Content Storage

  • Automatic Ticket Creation & Management

Start Free Trial

Basic $12.00 $15.00 per month

  • 1,000 Message Credits

  • Access to All AI Models

  • 10 MB Training Content per AI Agent

  • 2 AI Agents

  • 3 Integrations (e.g., Zendesk, HubSpot)

Start Free Trial

Pro $56.00 $70.00 per month

  • 5,000 Message Credits

  • Access to All AI Models

  • 25 MB Training Content

  • 3 AI Agents

  • 5 Integrations (e.g., Zendesk, HubSpot)

  • Weekly Automatic Agent Retraining

  • Live Chat (2 Team Members)

  • API Access

  • Advanced Analytics and Reporting

Start Free Trial

Advanced $160.00 $200.00 per month

  • 15,000 Message Credits

  • Access to All AI Models

  • 50 MB Training Content

  • 5 AI Agents

  • 10 Integrations (e.g., Zendesk, HubSpot)

  • Daily Automatic Agent Retraining

  • Live Chat for 3 Team Members

  • API Access

  • Advanced Analytics and Reporting

  • Remove "Powered by HighEngage" Branding (White Labeling)

Start Free Trial

Enterprise Custom

  • Unlimited Messages

  • Unlimited Storage Capacity

  • Priority Support

  • Unlimited Integrations

Start Free Trial

Screenshots of Vendor Pricing Page

Pricing screenshot

Learn more about HighEngage Pricing

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HighEngage Reviews

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HighEngage Screenshots

home page

home page

 Report & Analytics

Report & Analytics

 Ticket

Ticket

 Chat Agent settings

Chat Agent settings

 Live chat

Live chat

HighEngage FAQs

What makes HighEngage unique?

HighEngage stands out by combining AI-powered engagement, live chat, ticket management, and human escalation in a single platform. It enables organizations to automate conversations, capture leads, provide instant support, and seamlessly transfer complex queries to human agents when needed. With advanced AI customization, personalized interactions, detailed analytics, and easy integrations, HighEngage helps businesses deliver faster, smarter, and more engaging customer experiences at scale.

How would you describe the primary audience of HighEngage?

HighEngage is designed for businesses, E-commerce, educational institutions, and service organizations that want to automate customer interactions, improve engagement, and provide faster support. It is ideal for teams looking to manage conversations, leads, and customer queries efficiently from a single platform.

What are the features of HighEngage?

Key features include AI Agents, Lead Capture, Knowledge Base Training, Live Chat, Ticketing, Human Handoff, Integrations, API Access, Analytics & Reporting and Team Collaboration. These features help businesses improve customer experiences, streamline support operations, and drive growth.

What is HighEngage used for?

HighEngage is Chatbots Software. HighEngage offers the following functionalities:

  • Query Suggestions
  • Chatbot
  • Automated Responses
  • Lead Capture
  • Customizable Branding
  • Customer Support

Learn more about HighEngage features.

What are the top alternatives for HighEngage?

Here`s a list of the best alternatives for HighEngage:

Does HighEngage provide API?

Yes, HighEngage provides API.

HighEngage Contact

Vendor Details

Founded : 2026

Contact Details

Not available

https://highengage.com/

Social Media Handles

HighEngage Integrations

Google Drive
Google Drive Cloud Content Collaboration Software
HubSpot CRM
HubSpot CRM CRM Software
Zendesk Chat
Zendesk Chat Live Chat Software
Pipedrive CRM
Pipedrive CRM CRM Software
Calendly
Calendly Appointment Scheduling Software

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at [email protected]

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