Home/Contact Center Operations Software/Genesys PureConnect
Updated on: January 18, 2022

What is Genesys PureConnect ?

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Genesys PureConnect - Contact Center Operations Software

Genesys PureConnect

Drive-in seamless communications between internal teams and clients with Genesys PureConnect
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Genesys PureConnect is a unified contact centre and communications system that helps businesses operate with adequate flexibility, reliability and control. Built on a simple architecture, Genesys PureConnect also lets organisations consolidate their call centre and business communication infrastructure simultaneously. Further, this application comes loaded with a plethora of solutions for different industries, starting from retail to healthcare. Thus enabling seamless experiences across different channels. Its inbuild Cloud CX promises advanced security 24/7 across the board. Here users get access to encrypted data at rest. Also, an independent product security team leverage an agile development process to incorporate adequate protection levels quite early in the process. Professional-level services like operational assessment, network readiness assessment and accurate health checks provided by the software turn out to be of great help. Other functionalities include real-time disaster recovery switchover and a 2x increase in network capacity within weeks.

Genesys PureConnect Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Daly City, California / +1 833-379-1906
Deployment SaaS/Web/Cloud Category Contact Center Operations Software
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Genesys PureConnect Pricing

Pricing ModelFree Trial , Quotation Based
Genesys Choice


  • Enterprise-level annual $ commitment
  • Flexibly use Genesys Multicloud CX
  • Reduce complexity with a single contract
  • Enterprise-level discount
  • Usage & consumption portal
Disclaimer: The pricing details were last updated on 20/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Genesys PureConnect pricing.

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Genesys PureConnect FAQs

Yes, Genesys PureConnect provides API.


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