Genesys PureConnect is a unified contact centre and communications system that helps businesses operate with adequate flexibility, reliability and control. Built on a simple architecture, Genesys PureConnect also lets organisations consolidate their call centre and business communication infrastructure simultaneously. Further, this application comes loaded with a plethora of solutions for different industries, starting from retail to healthcare. Thus enabling seamless experiences across different channels. Its inbuild Cloud CX promises advanced security 24/7 across the board. Here users get access to encrypted data at rest. Also, an independent product security team leverage an agile development process to incorporate adequate protection levels quite early in the process. Professional-level services like operational assessment, network readiness assessment and accurate health checks provided by the software turn out to be of great help. Other functionalities include real-time disaster recovery switchover and a 2x increase in network capacity within weeks.
Pricing
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Free Trial
Available
Pricing Options
Premium Plans ( Quotation Based )
Pricing Plans
Genesys Choice Custom
Features
Learn more about Genesys PureConnect Pricing.
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Does Genesys PureConnect provide API?
Yes, Genesys PureConnect provides API.
Vendor Details
Daly City, California Founded : 1990Contact Details
+1 833-379-1906
https://www.genesys.com/pureconnect
Social Media Handles
Not available
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