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About Focus Contact Center

Focus Contact Center is a professional infoline cloud computing Call Center solution. It enhances multichannel communication. Ensure Total Customer Care by Organizing and Monitoring Communications across All Channels. It provides effective execution of sales processes and flow of information in an organization, it has such tools like : call recording, agent monitoring, call statistics etc.

Screenshots & Videos

Predictive Campaign Chart
Contact System
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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Large Enterprises
  • Medium Business

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Online

Focus Contact Center Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Focus Contact Center Custom

Features

  • Integrate Communications - SMS, Email
  • Telephone, Chat
  • Online Form, FAX
  • Post-call Surveys
  • Customer Relationships
  • Recalls
  • Recording
  • Scripter
  • Ordering
  • Skills-based routing
  • Profit-based routing
  • Overflows
  • Priorities
  • Mini CRM
  • Quality Assurance
  • Blacklist
  • VPN IPsec
  • IP Restrictions
  • SLA
  • Backup
  • Wallboard
  • Listening In and Prompting
  • Alerts
  • Breaks
  • Campaign Goals
  • Agent Goals
  • Tailored Integrations

Disclaimer: The pricing details were last updated on 27/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Focus Contact Center Pricing.

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Videos on Focus Contact Center

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Focus Contact Cen...

Focus Contact Center Screenshots

Predictive Campaign Chart

Predictive Campai...

 Contact System

Contact System

Focus Contact Center FAQs

What are the top alternatives for Focus Contact Center?

Here`s a list of the best alternatives for Focus Contact Center:

Does Focus Contact Center provide API?

Yes, Focus Contact Center provides API.

Focus Contact Center Contact

Vendor Details

San Francisco, CA Founded : 2008

Contact Details

+ 1 415 231 37 04

https://focustelecom.eu/focus-contact-center/

Social Media Handles

Customers

Call Centre house
Holmes
99Rent
CreditInfo

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